Trusted Agent profile · Bromsgrove

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Oulsnam Bromsgrove reviews

★★★★★ Excellent

510 reviews across 2 platforms

61 High Street, Bromsgrove, B61 8AQ

Oulsnam's office in Bromsgrove, at 61 High Street, is rated 4.9 out of 5 across 510 reviews on two platforms, including 300 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

300

Reviews on Google

This office

Trustpilot logo

210

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Oulsnam, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Service

I was very impressed with Tom at the valuation visit and subsequently with all the staff at Oulsnam in Bromsgrove. I found them all to be extremely professional, helpful and friendly and they made the whole process go very smoothly. Their communication throughout was excellent. Thank you very much for providing such outstanding service.

Linda · 20 March 2026

Agent replied · 11 May 2026

Thank you so much for your five star review, we are really pleased to hear you were so happy with the service received from the team at Bromsgrove!

5/5

Trustpilot

Great personal touch...............

The personal touch, guidance and help by Debbie and the team was excellent in what was a very stressful situation caused by individuals in the chain. From initial meeting with Victoria to the final key handover was professional, helpful and friendly. I would highly recommend the Oulsnam Redditch team.

MARK · 27 April 2026

Agent replied · 15 May 2026

Thank you so much for your wonderful review and for highly recommending our Oulsnam Redditch team! We know how incredibly difficult and stressful chain delays can be, so we are glad that the team could provide the personal touch, guidance, and steady support you needed to get through it. Delivering a professional, helpful, and friendly experience from that very first meeting right up until the final key handover is exactly what we strive for, and your kind words mean the world to us all.

5/5

Trustpilot

The Staff especially Georgia were…

The Staff especially Georgia were extremely helpful. We had a great response from them all when we decided to sell our property through Robert Oulsnam. They ensured it all went well and we were very happy with the service given. Thank you all so very much. We are now in our new for ever home working hard to get it how we want it. Regards David &Karen

David · 4 August 2026

5/5

Trustpilot

I wanted to leave a review for Karen…

I wanted to leave a review for Karen Clifton in the Bromsgrove Branch. Karen showed my son in law Zak and myself a house which they have just bought. I have to say what a welcome relief to have someone with excellent communication, skills and knowledge. Well Done Karen!

Colette · 19 April 2026

Agent replied · 12 May 2026

Thank you for your kind review it is really appreciated and I have passed on your kind words to Karen!

5/5

Trustpilot

Fantastic support from Michelle and…

Fantastic support from Michelle and georgie especially Michelle from start to finish the communication the responses and the support I was given was second to non they made my purchase much easier with there support Michelle will do anything to help you all I can say is fantastic would highly recommend.

Tom · 2 April 2026

Agent replied · 11 May 2026

Thank you for the 5* review. We are so happy Michelle and the Kings Heath team could help and support you throughout the process.

5/5

Trustpilot

Shania Benton has been an absolute help…

Shania Benton has been an absolute help since we moved into our rental house. She’s very efficient, every time we report an issue that needs fixing, she responds promptly and promises to relay the information to Landlord and get back to us with any feedback. She’s reliable and efficient.

Lydiah · 17 April 2026

Agent replied · 11 May 2026

That is so great to hear and thank you for sharing.

5/5

Trustpilot

Superb communication

I sold my house through the Bromsgrove branch and right from the beginning when Tom came out to value my property and selling it in December the team were fantastic. Emma and Amy always communicated with me when there were any updates from my buyers solicitor. All the team were very efficient, polite and very professional.

Maggie · 8 February 2026

Agent replied · 4 October 2026

Thank you so much for your positive review we are really pleased you were so happy with the service from the Bromsgrove team!

5/5

Google

I recently viewed a property with Sadie and I couldn’t have asked for a better experience. It was my first house viewing and I was there on my own, so I was a little nervous going in, but Sadie immediately put me at ease. She was so warm and welcoming, took her time answering all of my questions, and never made me feel rushed or out of my depth. She made what could have been quite an overwhelming experience feel really comfortable and positive. Genuinely lovely person to deal with. Thank you, Sadie!

Nikita · 30 July 2026

Agent replied · 23 July 2026

Thank you for your wonderful review. We’re delighted to hear Sadie made your first viewing experience such a positive and comfortable one. It’s lovely to know that her friendly approach and support helped put you at ease. We’ll be sure to pass on your kind words to Sadie.

5/5

Trustpilot

Co ordinated and Seamless Service

Bromsgrove Oulsnams sold a deceased estate property. I have used them previously and once again they exceeded expectations with professionalism, courtesy, approachability and expertise. It is good to see the staff there do not keep changing so other than the addition of an administrator it was the same team as two years ago.

Ghislaine · 8 October 2026

5/5

Trustpilot

As a tenant

As a tenant, I’ve always been impressed with Robert Oulsnam as the letting agent. Always a get a response to any issues, easy to get hold of and always friendly. Shania is our agent and she’s always been professional, approachable and prompt in her response.

Lorna · 16 April 2026

Agent replied · 11 May 2026

Brilliant, thank you for the review and for sharing this.

5/5

Trustpilot

I have recently sold my house through…

I have recently sold my house through Oulshams. I have had excellent service from all the team from my initial valuation up to completion. Having sold houses before through various agents I can highly recommend the team at Oulsnams as you get that extra personal service. Which is so helpful when selling a property.

Lisa · 19 September 2026

5/5

Trustpilot

I have sold and purchased all three of…

I have sold and purchased all three of my properties over the years from a starter home and two family home’s, one of which I have recently sold, to downsize further South with family near by. Oulsnams was always first choice for service, I can recommend them as a company you can trust.

Mr · 4 February 2026

Agent replied · 4 October 2026

Thank you for sharing your feedback, we appreciate your review.

5/5

Google

I cannot rate the team at Oulsnam highly enough, through my difficult sale and purchase I have had nothing but great support. Naz is a god send as is Tim - they are tenacious with their chasing and updates! They have been absolutely fabulous and I have already recommended them to several of my friends and colleagues. 10/10 service.

Nicki · 9 December 2025

Agent replied · 24 March 2026

Thank you so much for this amazing review. ⭐ We’re delighted to hear that Naz and Tim were able to support you through what sounds like a challenging sale and purchase. Their dedication and determination really do make a difference, and your kind words, and recommendations, mean the world to us. Wishing you all the very best in your new home.

5/5

Trustpilot

I recently viewed a property with Sadie…

I recently viewed a property with Sadie and I couldn’t have asked for a better experience. It was my first house viewing and I was there on my own, so I was a little nervous going in, but Sadie immediately put me at ease. She was so warm and welcoming, took her time answering all of my questions, and never made me feel rushed or out of my depth. She made what could have been quite an overwhelming experience feel really comfortable and positive. Genuinely lovely person to deal with. Thank you, Sadie!

Nikita · 1 July 2026

Agent replied · 15 July 2026

Thank you so much for your kind review, we really appreciate you taking the time to complete this and are delighted to hear you had a good experience with Sadie!

5/5

Google

I recently viewed a property with the viewing representative, Mrs Spooner. She was extremely friendly and could not have been more helpful or informative about both the property and the local area. She took the time to highlight the property's key features and suggested potential uses for different rooms, which I found particularly helpful. I came away from the viewing feeling very well informed, with a clear understanding of the property and the next steps in the process. Mrs Spooner provided an excellent viewing experience, and I would highly recommend her.

Kimberley · 30 June 2026

Agent replied · 9 June 2026

Thank you for your wonderful review. We’re delighted to hear that Emma provided such a friendly, helpful, and informative viewing experience. It’s great to know she was able to highlight the property’s key features and give you a clear understanding of both the home and next steps. We really appreciate your recommendation and wish you all the best with your property search. 🏡

5/5

Trustpilot

We would recommend Oulsnam

Thank you Vicky, Debbie & the team at Oulsnam. Everyone was extremely efficient & helpful throughout the whole process . We would recommend Oulsnam if you are looking to sell or buy a house.

Kelly · 14 June 2026

Agent replied · 30 June 2026

Thank you so much for your lovely review. We’re delighted to hear that Vicky, Debbie and the rest of the Oulsnam team made the process smooth and supportive from start to finish. Your recommendation means a great deal to us, and we’re thrilled you had such a positive experience.

5/5

Trustpilot

Couldn't recommend enough

Georgie was an absolute pleasure to deal with. She was incredibly responsive and kept me sane throughout a particularly stressful process. Couldn't recommend her and the team at Oulsnam enough!

Matt · 2 July 2026

Agent replied · 15 July 2026

Thank you so much for your 5-star review! It was our pleasure to help you through this journey and we hope you have settled into your lovely home.

5/5

Trustpilot

We were really impressed with the whole…

We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!

Gemma · 13 March 2026

Agent replied · 11 May 2026

Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!

5/5

Trustpilot

Excellent experience selling my house

I can't praise Oulsnam's Bournville office, and especially Lissie, highly enough! Throughout my house sale Lissie was helpful, friendly, efficient and communicative. She explained things clearly, kept in touch and always followed through promptly on things she said she'd do. Thanks also to Rachel (especially for pricing my house perfectly) and the rest of the team - I absolutely recommend them.

Heather · 1 July 2026

5/5

Trustpilot

Best estate agent in Birmingham

Other estate agents in the area (kings norton/kings heath Birmingham) had let us down on more than one occasion. They seemed more interested in profit then providing a good experience for the buyer. This is not the case with Robert Oulsnam Kings heath who were fair and helpful from the off. As parents of a disabled child, finding a property that was safe and met their needs was our top priority. The staff at this branch never applied pressure to put in an offer on properties which wouldn't serve our needs and instead worked hard to find us the best property for our family. They guided us at all times, reassuring us that the right one was just around the corner. It was. We are now happy in our home and the experience was made all the more pleasant by working with a team who genuinely cared about the client and didn't apply any underhanded techniques to ensure a sale. Thank you

Laura · 4 June 2026

Agent replied · 5 June 2026

Thank you for the amazing 5* review. We are so happy that the team at Kings Heath helped find your perfect home and we hope that you and your lovely family have settled in well.

5/5

Trustpilot

Fantastic Team

Oulsnam represented the property we purchased and they were fantastic throughout the entire process. Georgie and her team were communicative, always ready to answer questions and provided lots of support and guidance (particularly through some of the more difficult and stressful stages in the process!) - Thank you for all of your help.

Allie · 15 December 2025

Agent replied · 4 October 2026

Thank you for the 5 star review and the Kings Heath team hope you have settled into your new home.

5/5

Trustpilot

Oulsnam Fantastic Experience

We would just like to thank Ron Cashmere who has been excellent throughout the sale of our house. Top drawer in his commitment and always went that extra mile. Whatever we asked of him Ron was always willing and he wanted us to succeed. Can't thank Ron enough. Oulsnam as a company are 2nd to none.

PAUL · 28 July 2026

5/5

Trustpilot

The best team

A lovely, supportive and skilled team at Oulsnams in Bromsgrove. They sold our house for us in a very difficult economic climate. They did their best for us and went beyond the expected level of service for us. Very grateful to all of the team, especially Emma!

Rachel · 23 September 2026

5/5

Trustpilot

Superb team

Superb team Fast communication. Nothing was too much trouble The branch in Bromsgrove sold us our home Tim, Pete and Amy were very helpful Would not hesitate to recommend them

Linda · 10 June 2026

Agent replied · 24 June 2026

Thank you for your kind review we are really pleased you were happy with out service and wish you many years of happiness in your new home!

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Questions about Oulsnam Bromsgrove

How many reviews does Oulsnam Bromsgrove have?

Oulsnam's Bromsgrove office has 510 reviews across two platforms: 300 on Google, 210 on Trustpilot (across the whole business).

What is Oulsnam Bromsgrove's rating?

Oulsnam Bromsgrove is rated 4.9 out of 5 across all 510 reviews, and 5.0 out of 5 on Google from 300 reviews.

Has Oulsnam won any awards?

Yes. In The Trusted Agent 2026 awards: Oulsnam, Bromsgrove won Gold.

Where is Oulsnam's Bromsgrove office?

Oulsnam Bromsgrove, 61 High Street, Bromsgrove, B61 8AQ.

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