Trusted Agent profile · Bromsgrove
★★★★★
310 reviews across 1 platform
11 Worcester Road, Bromsgrove, B61 7DL
Leaders Lettings's office in Bromsgrove, at 11 Worcester Road, is rated 4.6 out of 5 across 310 reviews on 1 platform, including 310 Google reviews rated 4.6.
Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
5/5
GoogleWe've been renting with Leaders for the last year and have had nothing but good service, especially from Sophie who is our property manager!
Dear Chris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMahems property manager was very helpful today and answered my query promptly I am very happy with service provided
Dear Catherine Antrobus Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI can't thank Sally at the Bromsgrove office enough for her continued professional service and personal attention regarding my circumstances as a long standing tenant. Top marks Leaders.
5/5
GoogleBrilliant customer service - really helpful and patient . Went to branch to collect my keys . Manager was lovely and understanding of my autistic cousin too !
5/5
GoogleExcellent clarity and organisation when letting my property. Mahema in particular has been a star, sorting out issues and being honest and supportive.
Dear Tom, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAimee Taylor has always been professional, with a happy, friendly personality. I have always had 100 percent confidence when she liaises with tenants enabling us to provide quality plumbing/heating work.PositiveResponsiveness, Quality, Professionalism, Value
Dear, Fleur Boutayre! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleLeaders have been so amazing. Kimberlie and Ellie especially have been at my beck snd call. Answering my many questions and not making me feel silly for asking them all. Very nice, professional people. Would highly recommend.PositiveResponsiveness, Professionalism
Hi Holly, thank you for your kind words and this wonderful review! It was great to receive your feedback about the service received from Kimberlie and Ellie. Kind regards Customer Relations Team
5/5
GoogleVery smooth and quick process in securing the property, easy to ask questions and have been provided with a great service so far from Kimberlie and the rest of the team.PositiveResponsiveness, Professionalism
Dear Conor Thanks for taking the time to leave us a review, we appreciate your feedback. We are glad to have been of assistance. Kind regards Customer Care Team
5/5
GoogleHighly recommended the team at leaders we had the pleasure of working with Amiee Taylor who dealt with our property she is of the best 👌 Thank youPositiveResponsiveness, Quality, Professionalism, Value
Dear Stewart, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic service from both Ellie and Kim. They have been so lovely and always so quick to respond to me. i cant recommend Leaders Bromsgrove enough. They really care about doing a good job.PositiveResponsiveness, Quality, Professionalism, Value
Hi, Charlotte Knott! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleThank you to Jake, George, Amanda and Linda. Very helpful and made the whole process easy and stress-free. I will be recommending them in the future.
5/5
Googlei would like to say thankyou to Sophie Conway,for fixing a problem i had in my Flat so fast,I couldnt have got it done any faster.Thankyou Sophie
Dear Darren Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHave been receiving great service from the lovely Sophie Conway x
Dear Kerys Webster Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat, helpful and friendly service from Kim, Mahema and Libbi when renting my first house.
Dear Chloe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been dealing with Aimee and she has been very helpful and responsive, she has dealt with any issues and has been very professional.PositiveProfessionalism
Dear Jade, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleNatalie and Sarah at Bromsgrove branch were a great help when sorting an issue out at our rented property. Couldn't thank them enough.PositiveResponsiveness, Quality, Professionalism
Dear Ben Williams, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFabulous service, no trouble to resolve issues during this time of difficulties created by the COVID restrictions. Got us out of a tight spot again, thank you :)PositiveResponsiveness, Quality, Professionalism, Value
Dear JM Services, we are very happy we could provide you with a positive customer experience during Covid. Kind regards Customer Relations Team
5/5
GoogleI had a great experience with the leaders team in bromsgrove. Professional, helpful and incredibly polite and well mannered. Can't fault their service. Keep it up guys!!PositiveResponsiveness, Quality, Professionalism
Hello Josh Smallwood Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleVery efficient and quick with repairs, polite and professional , Aimee Taylor, gets back to you quickly and is a creditPositiveResponsiveness, Professionalism, Value
Dear Jonathan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKimberlie had quickly and efficiently set me up with a wonderful property. Very helpful and smooth process. Would recommend letting with this company
Dear Adaglyn, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
2/5
GoogleBe on your guard! The lettings team prioritise finding someone who will accept ‘no deposit’ tenancy scheme, over finding reputable tenants.
5/5
GoogleGood experience with this estate agents looking for a new place to live - very friendly and personable agent, prompt replies and a good standard of professionalism.PositiveResponsiveness, Quality, Professionalism
Hi Jack Powell! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleMitch Groves felt with our renting and was excellent and friendly. Can't praise him enough for all his help and advise when we were filling in the forms.PositiveProfessionalism
Hi Chris Coward, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Bromsgrove. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleQuick responses to all queries, extremely helpful in organising property tours and quick movement when it came to moving in. Made moving far less stressful. Fully recommend
Hello Jay Dyer Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
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