Trusted Agent profile · Bromsgrove
★★★★★
1,321 reviews across 3 platforms
14 Old Birmingham Road, Bromsgrove, B60 1DE
Arden Estates's office in Bromsgrove, at 14 Old Birmingham Road, is rated 4.8 out of 5 across 1,321 reviews on three platforms, including 339 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Arden Estates won in 2026.
The Trusted Agent 2026 results for Arden Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
5/5
GoogleArden have been so helpful and supportive to us. The staff are kind, knowledgeable and professional at all times. I have been thoroughly pleased with everything they've done for me and my family . Thank you Arden!PositiveProfessionalism
Thank you Philippa!
1/5
TrustpilotBy far the worst experience I have had…
By far the worst experience I have had of estate agents, lack of information and ownership when things go wrong instead they are quick to blame everyone else, put me off moving for lifeArden estates lydney Branch
Hi Claire, we are so sorry to hear of your experience with Arden Estates Lydney. Although we truly understand the frustrations you felt during your time using Arden Estates, we unfortunately cannot control the actions and decisions of others involved in the sale or purchase of a property. If you would like to discuss furhter, please feel free to call 01594 368202, and we will endeavour to try to put right any errors that may have been on our part.
5/5
TrustpilotHelpful
I have recently been looking for houses in the local area and decided to go to Arden. There I spoke with Lara who was really knowledgeable of everything I needed, even though she said she has just started covering the vicinity.
Thank you for your five-star review!
5/5
FacebookI would just like to say a massive thank you! to Sharon and Sadie from Ardens in Rubery. After a stressful time trying to sell our property with other agents we found your service excellent!! and can't believe the difference it made with all aspects of the sale right from the start through to our mortgage advisor Laura and then our sales progresser Natalie right up to completion. What a great team you all are..and it shows. We have and will contunue to recommend your services in the future as I don't think any other agents come up to your standards. You are the best by far thanks again! From Tony & Jackie Cant
5/5
TrustpilotJust wanted to say what a star Chloe…
Just wanted to say what a star Chloe is! She works in the rental side and her customer service is second to none!She is an asset to Ardens :)
5/5
TrustpilotFriendly helpful team
I was really impressed with the team from Arden Estates. From valuation through to completion, they were extremely friendly, professional and helpful. I’m really pleased I chose them for the sale of our family home.
Thank you so much for your lovely five star review Tim, we really appreciate it. We understand how important a family home is, and we hope you and your family are truly happy in your new one!
5/5
TrustpilotProfessional trustworthy service
Professional trustworthy service, can not fault Ardens in Rubery at all.Would 100% recommend without a doubt!Staff are extremely friendly, helpful and understanding, and willing to go that extra mile.Thanks Arden……Keep up the excellent service! 😁
Thank you so much for your five-star recommendation Elizabeth, we really appreciate you leaving us such a great review.
1/5
GoogleAbsolutely the worst letting agent.I applied to let a property they manage.They kept me on a loop for 4 days had to call them 3 times and they did not give me a yes or no answer.And then let the property to someone else, which I came to know from the website. Did not even have the decency to let me know that they are not going ahead with my application. Absolutely worst.
5/5
TrustpilotFirst Class Service
Great service all around from our sale of our old property to buying our new home . Really useful customer website that keeps you up to date . Thanks once again .
Thank you for your five-star review Lee - Congratulations on your new home!
1/5
TrustpilotSend Email Spam
Didnt opt into their email list and they would not stop sending me notifications of houses. Even after asking them to stop messaging!Will be reporting for breaching GDPR guidelines.
On behalf of Arden Estates, please accept our apologies for the emails sent overnight. We are currently experiencing a technical issue that we are looking into and take this matter very seriously.We are so sorry for any inconvenience caused.
5/5
TrustpilotLydney Branch
Great service from the team at the Lydney branch from start to finish. Always kept up to date with progress and happy to help with any questions we had.
Thank you so much for your five star review Angela - we really appreciate it!
5/5
TrustpilotA fabulous team
Excellent advice and service from the entire team who worked together seamlessly and achieved a sale price significantly over the asking price. I can thoroughly recommend them
Thank you so much for your five-star review Nick. Congratulations on the successful sale of your property!
5/5
TrustpilotArden's provided me with great…
Arden's provided me with great efficiency and reassurance during the sale and purchase process. The team are friendly, supportive and highly professional and I cannot recommend them highly enough.
Thank you so much for your five star review Margaret, we really appreciate it!
5/5
FacebookBrilliant service from the Solihull team - from initial viewing, offer process and beyond! Lauren is a
5/5
TrustpilotWould happily give 20 stars if it was…
Would happily give 20 stars if it was possible. The Bromsgrove office handled the sale of my parents house with great sensitivity and professionalism. The sale was concluded extremely quickly even with the Covid-19 situation. Can gladly recommend.
We wish you were able to give 20 stars! Thank you so much for your top review.
5/5
GoogleWe've had the pleasure of both buying and selling a property through Ardens and found the entire process most pleasing . From the initial valuation, transparency through viewings and conveyancing updates the team at Arden are to be applauded . A truly first class operation
Hi Tracey, thank you for your kind words! It was a pleasure working for you.
5/5
TrustpilotFriendly and Professional
I have just sold my property through Arden Estates, from the initial meeting with James who was very friendly and helpful to the completion Arden Estates were outstanding. I was kept up to date by Katie who called me regularly to inform me of any progresss, nothing was to much trouble for them.Arden Estates work as a very good team, I would certainly recommend Arden to anyone looking to sell their property, 10 out of 10 !
5/5
TrustpilotFantastic experience with Arden for the second time
Fantastic experience with Arden for the second time. Efficient, effective, communication throughout - Sharon and Claire were great - and my sale went through seamlessly. Recommended.
5/5
TrustpilotThe Worcester Office
The Worcester Office, all the team have been extremely helpful and efficient in dealing with the sale of our house. We can not recommend them more highly. We would not hesitate to use them again.
Thank you so much for your five-star review Michael! We really appreciate it :)
5/5
TrustpilotExcellent service
Friendly, professional, knowledgeable and available as a team or individual members.
Thank you so much for your five-star review, we really do appreciate it!
5/5
TrustpilotWorcester Branch
Bought a new build through them. They kept me up to date with progress, and chased Solicitors when things slowed down. Prompt replies to emails and phone calls. Recommended
Thank you for your five-star review Jenny - we really appreciate it!
5/5
Googlevery good viewing with Sarah from Arden estates easy to speak to and very informative best estate agent we have contacted over the last few months thanks very much
Thanks Steve. I'll let Sarah know how pleased you were with the service she provided.
5/5
TrustpilotGreat team new area Solihull
Charlotte dealt with our offer brilliantly and we were over the moon to have secured our new family home in what seems like a crazy housing market currently. Professional yet friendly and approachable team.
Thank you so much for your five-star review of our new Solihull team, we really appreciate it!
5/5
FacebookWas interested in a couple of properties Jade was very helpful and quick to answer my questions!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Arden Estates, Bromsgrove won Gold; Arden Estates, Worcester won Trusted Agent; Arden Estates, Shirley won Trusted Agent; Arden Estates, Redditch won Trusted Agent.
