Trusted Agent profile · Bromsgrove

Arden Estates Bromsgrove reviews

★★★★★ Excellent

1,317 reviews across 3 platforms

14 Old Birmingham Road, Bromsgrove, B60 1DE

Arden Estates's office in Bromsgrove, at 14 Old Birmingham Road, is rated 4.8 out of 5 across 1,317 reviews on three platforms, including 339 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Arden Estates won in 2026.

Google logo

4.7 / 5

339

Reviews on Google

This office

Facebook logo

4.9 / 5

176

Reviews on Facebook

This office

Trustpilot logo

802

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Arden Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great team for buying and selling

The whole team were helpful from start to end with both buying and selling. Someone was there to answer questions and calls were returned promptly if needed.Jade has the patience of a Saint.Thank you for everything. The KP's x

Lisa · 10 November 2023

Agent replied · 25 November 2023

Thank you so much for your five-star review Lisa, we really appreciate you taking the time out to do this for us! We'll be sure to let the team know how happy you've been with the service.

5/5

Facebook

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Martin · 1 March 2023

5/5

Trustpilot

Arden Estates Worcester

1st Class Service…Leanne kept us fully informed in the stressful process of buying and selling, her communication was excellent.Well done to the Arden team.

Jean · 27 August 2024

Agent replied · 23 October 2024

Thank you for your five-star review Jean, we really do appreciate it!

1/5

Trustpilot

Waste of time and money

Waste of time and money- Sheldon branch! Tried to buy a house they had incorrectly marketed- misrepresentation. Also, when I made the offer, the person I spoke to told me that the seller would only accept under the condition that I use the same solicitor as him- who even does that?! It’s a complete conflict of interest! I refused and used my own.I later, having spent money on a conveyancer, find that they had misrepresented the house as an extension, when it was clearly a new build. Had they confirmed what the buyer was telling them using paperwork, (a basic check) they would have known this, as planning was clearly provided for a ‘new build house’.Legal knowledge was not needed for this, it is a basic check- surely an agent would confirm what the seller is telling them before advertising the property?! And they are in the property business, this should be basic knowledge. It turned out that the seller didn’t have new build warranty, which he could have obtained had he had building controls passed off. But he did not have that either. This seemed strange considering he was in the property business of building houses.Without this paperwork, my solicitor informed me that it would have been really difficult to get a mortgage as the property was a ‘new build house’ without warranty-as a simple check on the council planning site showed. And it would also have been very difficult for the property to be sold in the future, considering the seller could not provide warranty without building controls being passed off- which he clearly did not want to do. I did not want this added expense, as I was already paying the top price of what I felt the house was worth. I would never have proceeded with the sale had they confirmed what they were being told by the seller! When I was selling a house that I previously owned, the property had an extension, and the first thing the estate agent made sure was that I had was all the paperwork for the extension- and rightly so.They later brushed their incompetence under the carpet, without even an apology, and I lost solicitors fees due to their misrepresentation.If you are looking to use this company- they don’t care about anything but lining their pockets!

Amber · 31 March 2024

Agent replied · 24 August 2024

We are so sorry you feel this way about your experience with Arden Estates.If you would like to discuss your issues further with the branch manager or a director, please do not hesitate to contact us or pop in to our office for a coffee and a chat.

5/5

Google

Five people in the chain and multiple enquiries and delays! Lara was amazing and she wasn't event our agent! Lara's clients had a few issues to work through and Lara communicated this and progressed it through with ease. We've now exchanged and looking forward to the next chapter! If you haven't had a pay rise recently Lara then I'd probably push for one!! Thank you!

Ryan · 25 May 2020

Agent replied · 25 May 2023

Amazing feedback, Ryan. I'll be sure to pass on your thanks to Lara!

5/5

Trustpilot

Absolutely perfect experience with no…

Absolutely perfect experience with no issues and down to professional, helpful staff all round. I cannot praise all the staff enough for making a potentially stressful time totally unstressful

MRS · 10 January 2026

Agent replied · 11 June 2026

Thank you so much for your lovely feedback! We’re so pleased to hear the team helped make the whole experience smooth and stress-free for you. Your kind words mean a lot to us, thank you again for choosing Arden!

5/5

Trustpilot

No.1 Estate Agent in Bromsgrove for a…

No.1 Estate Agent in Bromsgrove for a Reason!We both sold our property and found our new home through Arden, achieving a great price in a depressed market and working collaboratively to agree a deal that suited all parties for our purchase.From Matt and Jon helping to get our house on the market, to Savannah working to getting us the best price, and Jayne working ultra hard on the post sale of two properties in a chain of five, we finally got to where we wanted to be, and will have no hesitation in using Arden again in the future!

Nathan · 22 March 2024

Agent replied · 24 August 2024

Congratulations on your sale and the purchase of your new property Nathan! Thank you for your five-star review - We really do appreciate it! And we’ll be sure to let the team know that you’re pleased with the service they have provided.

5/5

Trustpilot

Fabulous service from start to finish

Fabulous service from start to finish.

Kate · 29 June 2026

Agent replied · 25 September 2026

Thank you so much for choosing Arden Estates to help with your move. We're really pleased you had such a great experience from start to finish. Jayne will be thrilled to hear your kind words. As part of our Sales Progression Team, she works incredibly hard behind the scenes to keep every property sale moving and make the whole process as stress-free as possible. Thanks again for putting your trust in Arden Estates. We hope you're enjoying your new home!

5/5

Google

We viewed a property this week with Jo and she was fantastic. Really helpful and knowledgeable. Thanks Jo

Matt · 31 March 2026

Agent replied · 14 April 2026

Thank you so much for your lovely feedback! We’re so pleased to hear Jo made such a great impression, she’ll be delighted to hear this. Wishing you all the best with your property search! 😊 …

5/5

Google

From the start of the process Arden have been efficient and very easy to work with. They are always happy to help and offer excellent professional advice. All the team at Bromsgrove were great and a pleasure to liaise with and I wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 27 August 2022

Agent replied · 25 May 2023

Thanks Richard! Glad to hear you enjoyed your experience with us.

5/5

Google

Arden (Bromsgrove) sold our property recently under very sad circumstances following a family bereavement. The whole team helped make a difficult process so much easier from start to finish. They were sensitive, professional and clearly an experienced team. Particular thanks to Christine who was always so helpful, communicative and knowledgeable, she really went the extra mile. Heartfelt appreciations.PositiveProfessionalism

Sara · 27 August 2021

Agent replied · 26 August 2024

Thank you for the kind words, Sara. We're so pleased we could help with the sale of your property.

5/5

Trustpilot

Arden’s in Worcester from the very…

Arden’s in Worcester from the very beginning have provided a great service in terms of marketing, achieving many well qualified leads of interest and great follow up to close the deal.

John · 9 December 2025

Agent replied · 26 December 2025

Thank you so much for your wonderful feedback! We’re delighted to hear the Worcester team provided such strong support from start to finish, from generating great interest to seeing the sale through. Your recommendation means a lot to us, and we’re so pleased we could help make the process a smooth one for you.

5/5

Trustpilot

Excellent service

We sold and purchased properties with Arden Estate agents. Sharon, Chris and the team were both professional and supportive throughout the process. They helped to keep the wheels in motion and updated us regularly. They eased us through and sometimes stressful process. We would highly recommend them and would not hesitate to engage them in the future.

EJ · 26 October 2021

Agent replied · 21 June 2023

Thank you so much for your five star review EJ - we really appreciate it. Thank you for your recommendation.

5/5

Trustpilot

The Difference is Phenomenal

I have used lots of different Estate Agents over the years and the majority "over promise and under deliver".This is not the case with Ardens. From the initial valuation, through to photos, brochure design and progressing a sale with constant updates they are the most professional company I have used to sell property for me.I would also like to mention that as far as I know they are the only Estate Agent that if you change your mind or anything changes prior to contract exchange they don't charge you anything at all!!Totally amazing and cannot recommend them enough. Well done to Leanne & Dominique at the Worcester branch for the latest sale.

Dave · 13 February 2024

Agent replied · 22 March 2024

Thank you so much for your five-star review Dave - We really do appreciate it! We'll be sure to let the Worcester team know that you're pleased with the service they have provided.

5/5

Trustpilot

Very straightforward to deal with

Very straightforward to deal with, efficient communication and friendly. Managed/ accompanied viewings were a real boon with a professional showing potential buyers around. I was on with another big name agent for several months prior to Ardens and had lots of wasted time - Ardens were clear from the start that they were going to sell it quickly ... and they did.

Craig · 20 August 2020

Agent replied · 21 June 2023

Thank you for your five-star review Craig - we really appreciate it.

5/5

Trustpilot

Being a first time buyer is stressful…

Being a first time buyer is stressful enough!But god did Amy, Romily, Billy and Peter at the bromsgrove branch make it as best as they can smooth running. I couldn’t thank them enough for going above and beyond getting our house purchase through specially dealing with an anxious stressful person like me 😂 ! Thank you again so much , I will deffo be back for our next purchase!

Kellis · 30 August 2024

Agent replied · 23 October 2024

Congratulations on the purchase of your first home Kellis. Thank you for your five-star review, we really do appreciate it! And we're so glad that the team made the process less stressful for you, we'll be sure to let them know that you're pleased with the service they have provided.

5/5

Trustpilot

Thankyou Barnt Green!

Arden Estates Barnt Green dealt with both our house sale and subsequent property purchase.Although our house sold with-in a day of marketing the next seven months proved to be a very testing roller coaster of events due to a five property sale chain.Lesley in particular became our go-to member of the team through out this stressful time, she kept us informed with regular updates, we found her to be supportive & professional with a natural friendly approach which helped us finally achieve a happy outcome...Thankyou!

Paula · 7 February 2024

Agent replied · 22 March 2024

Thank you so much for your five-star review Paula - We really do appreciate it! We'll be sure to let the Lesley and the Barnt Green team know that you're pleased with the service they've provided.

5/5

Facebook

The service we received from Arden Estate Agents in Redditch was impeccable. The team are extremely helpful, supportive, sociable and go over and beyond. I can’t put into words of just how amazing they all were. Halinka in sales progress raised our spirits when we needed it, and helped us through each stage, she was amazing. We cannot sing Arden’s praises enough, we highly recommend. Diane and Joe Smith

Diane · 16 October 2023

5/5

Trustpilot

Great service from start to finish

From start to finish, Dominique and Leanne were an absolute pleasure to deal with.Their knowledge and expertise shines through. The whole process was seamless, from their fresh sales strategy and slick marketing right through to completion, they took a huge amount of pressure off at a challenging time and were incredibly patient and understanding.Thanks again

Alicia · 4 January 2022

Agent replied · 21 June 2023

What a fantastic review for our team at Worcester! Thank you so much for giving us five stars!

5/5

Trustpilot

We purchased our house through Arden

We purchased our house through Arden, from offer to completion (few hiccups along the way due to surveys) Leanne from Arden was absolutely brilliant and extremely efficient in sorting/chasing things up, always kept up to date with the progression of things.

Consumer · 25 August 2025

Agent replied · 28 July 2023

Thank you so much for your kind words! We’re so pleased to hear Leanne was able to support you through the ups and downs and keep everything moving forward. She’ll be delighted to know her efforts made such a difference. We’d be more than happy to help you again in the future if the time comes, and we wish you all the best in your new home!

5/5

Trustpilot

My house sold in 3 weeks I would…

My house sold in 3 weeks I would recommend Arden to everyone. Lauren made every thing so smooth and even help and advised me on my purchase which wasn't through there agency nothing was to much trouble excellent service .I recommend my friend and her house sold in a couple of days Hazel

Hazel · 13 April 2022

Agent replied · 21 June 2023

Thank you for your five-star review Hazel, we'll be sure to let Lauren know how happy you have been with the service she has provided!

5/5

Facebook

Mrs MICHELLE MIDRED is 100% legit. She is a licensed trading expert I know. She will help you manage your account in fullness. I have try it and it worked out for me .I invested $2,000 and I earned great, as much as I got $14,000 in a week interval. I was excited when I saw such a huge money on my wallet.I thank God she did it, that I met MICHELLE MIDRED ,you can reach her onEmail: Michellemidred@gmail.comWhatsaApp: +1(910)227-4380

Ismail · 11 November 2022

5/5

Trustpilot

Always professional and helpful

I’ve experienced a smooth and always professional selling experience with Dominique and the team at Arden in Worcester. Each and everyone in the office was always courteous, supporting and helpful in dealing with my many questions. Thank you so much

Susan · 21 July 2023

Agent replied · 28 July 2023

Thank you so much for your your five star review Susan, we really appreciate it.

5/5

Google

Much, much better than other estate agents in Bromsgrove. I never felt they were just out for their commission like others were. When my house was struggling to sell, they came up with ideas that ultimately worked. They dealt swiftly with some chancer buyers that were trying to take us for a ride. Thanks to Charlotte and Lara for progressing things smoothly.

Tariq · 25 May 2020

Agent replied · 25 May 2023

Thanks Tariq, we really appreciate your 5 star review. I'll be sure to pass on your kind words to Charlotte and Lara.

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Questions about Arden Estates Bromsgrove

Has Arden Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Arden Estates, Bromsgrove won Gold; Arden Estates, Worcester won Trusted Agent; Arden Estates, Shirley won Trusted Agent; Arden Estates, Redditch won Trusted Agent.

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