Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLeaders have always provided a professional and value-for-money service for us and we would definitely recommend them In particular, Laura Massey at the Beckenham branch continues to provide excellent continuity in dealing with our requests, which is much appreciated. Many Thanks to all the staff at Leaders for a job well done!
Andrew · 9 February 2017
Agent replied
Hello Andrew, many thanks for your feedback. It's great to hear that you find the service profession and value-for-money. We are delighted that you would recommend our Beckenham branch and we will be sure to pass on you kind words to the team, in particular Laura.
★★★★★ 5/5
GoogleCathey Cullum who showed us around the property were very knowledgeable lady about the flat and around of the area, She has good skills about rental fields. I have all the information that I need which is for us important was the school in the area, transport and shops. This was our first viewing and within one hour we made an offer and will wait for Landlord response. Once again thank you very much Cathey for your outstanding service.
Cihan · 15 March 2020
★★★★★ 5/5
GoogleI have recently rented out a flat and Cathey from the Bromley branch has been really wonderful throughout the entire process. Very responsive, friendly and professional!
Would definitely recommend using Leaders and if you’re lucky you might just get Cathey to guide you through it!
Francisca · 11 October 2020
Agent replied
Hi Francisca Agina!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 4/5
GoogleI have been renting with leaders for many of years and one lady in particular, Lisa who does my property visits is a great member of the team. Always helpful and kind and any problems i raise with her are dealt with stright away.
Stefanie · 10 November 2020
Agent replied
Hi Stefanie Dugard,
Thank you for the great review of our Leaders Estate Agents Bromley team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 3/5
GoogleWe are new tenants with leaders. We have had so far good experience with the letting agent, not so positive instead with the repairing team
Nicholas · 25 May 2023
Agent replied · 24 June 2023
Nicholas Fracassi, thank you for taking the time to leave us feedback about your experience with us.
★★★★★ 5/5
GoogleJake, Cathey and the team at Leaders are amazing! The process from beginning to end was seamless and managed to go from viewing to move in 1 week. Superb!
Trevor · 9 February 2020
★★★★★ 5/5
GoogleLeaders in Bromley are very professional. Shuk in particular went above and beyond to assist with my rental enquiries and was very helpful and friendly.
Kerry · 25 February 2023
Agent replied
Dear Kerry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleLeaders Bromley is a reliable, consistent and professional property manager. I would recommend them due to the amiable and professional service they provide.... thanks Helena and Leaders.
E · 9 February 2020
★★★★★ 5/5
GoogleMegan helped me and my partner find our new place and we couldn’t recommend her enough, so helpful and professional, thank you again
Dan · 25 April 2023
Agent replied · 24 June 2023
Dear Dan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
Googlebest letting agency in bromley. Elf help us to move in quickly.Service from start to end is very good and process is also easy. hassle free letting.
Khurram · 11 December 2022
Agent replied
Dear Khurram
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat agency, would recommend! Big thank you for viewing and help with application for Shuk. Also for Helena who managed our moving to new home.
Vaidutė · 10 January 2023
Agent replied
Dear Vaidutė
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWould highly recommend Leaders Bromley and Beckenham branches for both sales and rentals. They are reliable, efficient and always fast to respond. Laura Massey at the Beckenham branch is particularly good and I was also impressed with the post sale team. Dr Holdridge of Beckenham.
Sian · 9 February 2018
Agent replied
Dear Dr Holdridge, thank you for taking the time to share your review. We are delighted that you have been happy with the service and would highly recommend our Bromley and Beckenham branches.
★★★★★ 5/5
GoogleWill and Kathy have been fantastic . Made me feel comfortable asking questions. Coming back to me quickly was the main thing as I have had bad experiences with letting agencies in the past.PositiveResponsiveness, Professionalism
Cynthia · 22 June 2021
Agent replied · 21 June 2024
Dear Cynthia, we are very happy that Will and Kathy have been able to assist you and provide you with a positive customer experience. Thank you for your feedback.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleFast, efficient service with reasonable fee's. They found me a great tenant, so I exceedingly happy. Previously I have used a number of other agents, but Leaders are in a league of their own.
I would not fail to recommend them to anyone !!
Peter · 30 July 2017
Agent replied · 29 July 2023
Hi Peter, many thanks for taking the time to leave a review. We are delighted you have been happy with the service and would recommend us. We'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleFast, efficient service with reasonable fee's. They found me a great tenant, so I exceedingly happy. Previously I have used a number of other agents, but Leaders are in a league of their own.
I would not fail to recommend them to anyone !!
Peter · 9 February 2017
Agent replied
Hi Peter, many thanks for taking the time to leave a review. We are delighted you have been happy with the service and would recommend us. We'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleJust wanted to say how efficient Fiona Minnett the lettings manager has been through entire process of letting my property from start to finish. would highly recommend her for anyone looking to rent out their propertyPositiveResponsiveness, Professionalism, Value
Idk_Im_Pops · 22 June 2020
Agent replied · 21 June 2024
Hi
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bromley branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Bromley
★★★★★ 5/5
GoogleGood afternoon, spoke with megan today on the phone. Found her very polite also very helpful. Would definitely recommend leaders
Charlie · 25 February 2023
Agent replied
Dear Charlie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAn excellent service. A new tenant was found for our property in the space of 24 hours. All the necessary checks were carried out swiftly and the tenant moved in within about 7 days.PositiveResponsiveness, Quality, Professionalism, Value
Philip · 22 June 2020
Agent replied · 21 June 2024
Hi Philip Ohalloran,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bromley branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Bromley
★★★★★ 5/5
GoogleI was really impressed with the quality of service at the Leaders Bromley Branch. I was well looked after by Will and Cathey - extremely friendly and communicative, would highly recommend!
Edward · 17 May 2021
Agent replied
Dear Edward Shock,
Thank you for the great review of our Leaders Estate Agents Bromley team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleJake was so helpful really listened to what me and my family needed. Would highly recommend this estate agents
Donz · 9 February 2020
★★★★★ 5/5
GoogleGreat service from Megan Filkins and appreciated!
Thanh · 18 November 2023
Agent replied · 25 November 2023
Dear Thanh Cong Nguyen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBrilliant service and accommodating, with clear communication and updates.
Summer
Matt · 23 March 2025
★★★★★ 5/5
GoogleAmazing service! Will and Cathy were so friendly and helpful throughout the process.
Katie · 27 June 2021
★★★★★ 5/5
GoogleBuying a property is always stressful but the staff at Leaders were very helpful in accommodating appointments and visits and proactive in the post offer stage in chasing up the relevant parties in the conveyancing process
M · 22 April 2019
Agent replied
Hi Manodge, thank you so much for your positive comments about the team at Leaders Bromley!We agree with your comments about how stressful purchasing property can be and are so pleased that the team at Bromley have been able to help make your experience and the process as straightforward as possible for you. If there is anything else we can do to assist moving forward then please do not hesitate to get in touch. Kind Regards, Leaders
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