Trusted Agent profile · Bromley · Kent
★★★★★
318 reviews across 1 platform
20 - 21 Church Road, Bromley, Kent, BR2 0EG
Part of Leaders, see every office.
Leaders's office in Bromley, Kent, at 20 - 21 Church Road, is rated 4.8 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.8.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
5/5
GoogleBig Thankyou to Adrian and Archie for the happy conclusion to the selling and completion of my elderly Mothers Bromley Apartment. Professional, Personal and Caring Process the whole way through.
Hi Bruce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Bromley. It is lovely to hear of a happy conclusion in the sale of your mothers property. Thank you Customer Relations Team
5/5
GoogleVery pleasant experience dealing with the team at Bromley Leaders. Fiona attended to my property needs upon my enquiry and as a result I viewed a flat which I can’t wait to move into.
Hi Amanda, we're so glad to hear that you have had such a wonderful experience with the Leaders team at Bromley! We're so pleased to hear that Fiona was able to offer assistance to you in your property search helping you to find the perfect property. We will pass these comments onto Fiona and the team and wish you all the best for your upcoming move! Kind Regards, Leaders
5/5
GoogleI strongly recommend the agent Will He is really helpful, responsive and ready to give the best advice!PositiveResponsiveness, Quality, Professionalism
Dear Cristinel Vasile, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a very pleasant experience with leaders Bromley. Alex Peters and Fiona Minnett been very professional. Great team!
Dear Mihai, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Customer Care Team
1/5
GoogleThey took deposit and rent from me and said the landlord no longer wants to rent the property out and refused to refund my money .. I'll be taking them to court !!
Hi there. We are sorry to hear you have had a negative experience with us. We would really like to look into this for you, so can you please email your name and email address to customerservice@leaders.co.uk. Many thanks.
5/5
GoogleAny complaints are dealt with quickly and efficiently and I find Lisa friendly, professional at all timesPositiveResponsiveness, Quality, Professionalism, Value
Hi Keith Garraway, Thank you for the great review of our Leaders Estate Agents Bromley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
1/5
GoogleThe estate agent was unable to answer the most basic questions. Do your homework. Run by a bunch of time wasters.
Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience with the Bromley office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.uk Kind regards, Customer Relations Team
5/5
GoogleLeaders provided VERY good service, especially Jake Marin!
4/5
GoogleProfessional and knowledgeable staff. Their letting process is clear and with proper guidance. Recommended.
Dear Solon, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleWe have been dealing with Leaders Bromley office for over 10 years. We have always found them to be reliable efficient and helpfull.
Hi Martin, thank you for leaving a review for our Bromley branch. We are delighted that you find our service reliable, efficient and helpful - it shows that we are getting it right at this branch and is really great to see that you have been dealing with the branch for over 10 years! We will be sure to pass your comments onto the team and look forward to helping you with your property needs for many more years to come.
5/5
GoogleAdrian Burch at Leaders helped me to find the perfect home - in short time too! He kept my updated on everything and would call me to check how everything was on my end. Very kind man and would recommend his service 10/10. Thank you very much Adrian.
4/5
GoogleGreat communication, wonderful & polite team, professional at every stage
Hello David Wade Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleGood friendly service so far a real pleasure to work with
Hi Andrew Williams, Thank you for the great review of our Leaders Estate Agents Bromley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleFast responses to queries and professional throughout the entire process.
Dear Madeleine Beckmann! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bromley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleLeaders have been very helpful in explaining their TDS dispute service and in representing the Landlord.
Hi Ann, thank you for taking the time to leave us such a great review about your recent experience with the Leaders team at Bromley. We're happy to hear that you found the team to be so helpful when explaining the TDS dispute service to you. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleLeaders have been so helpful for the last 10 years we have had this tenancy. Very professional, prompt and reliable. He lane the manager is always o top of things and make us feel relaxed at all times. Best customer service 10/10 Many thanks YNE
5/5
GoogleThank you for the help from staff. Staff was very helpful and very clear with the instruction.
Thanks for the review Ankur, we are glad we could be of assistance.
5/5
GoogleA professional agency, unlike some of the others. Stevie-Louise in particular is fantastic.
Hi Owen, thank you so much for your positive comments about Leaders Bromley! We are so pleased that Stevie and the team have been able to provide you with such a positive experience. Thanks for taking the time to leave a review it is greatly appreciated. Kind Regards, Leaders
5/5
GoogleVery professional service and found Helena in the property management department extremely helpful
Hi Alessandro, thank you for taking the time to leave a review about your recent experience with Helena and the Leaders team in Bromley. We are so pleased that you were happy with your experience. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleWe found Lily from the Bromley office provided a perfect balance of professionalism and sensitivity when she visited us during a difficult period, to advise us on the sale of a family member's house. Thank you, Lily, for all your help!
5/5
GoogleI needed help with finding a flat and jake was so helpful, he was professional, attentive and really listened to what I wanted. Thanks to jake I haven't just got a flat i have a home
5/5
GoogleWe bought our first property through Leaders and have had a really positive experience. Dean and the rest of the team have been super friendly and helpful throughout the process. Would really recommend them - thanks guys!
5/5
GoogleOf all the estate agents I’ve ever dealt with Leaders are by far the best. Jake, Hannah, and Victoria and all the staff there are incredibly helpful and very friendly. Definitely recommend Leaders!
5/5
GoogleWe've worked with Leaders for many years, they assist with our small portfolio of rented properties in the local area. Very satisfied with the service and communication. Happy to recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
