Langford Russell reviews

Thanks for the 5 star review.

Thanks for the 5 star review. Customer Serivces.

Brlliant! Thank you Sanjay for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Brlliant! Thank you so much for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

super! Thanks so much

Hi Mark. Sorry to read this. I am unable to find what this relates to on our system but would be grateful if you could drop me an email with the details so that I can investigate. Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk

Dear Shachi. Thanks for taking the time to share a review of your experience with us but would love to know what led you to the rating. If you have a moment, perhaps you could email me with some more details so that we can improve our service. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

Thanks Romanian for the 5 star review. Andrew Roberts - Customer Relations Manager

Dear Zsofia. I am sorry to see your rating of our service and feel that it is unjust. Firstly, Langford Russell in Bromley introduced you to the property that you rented but did not manage the tenancy. All maintenance and regulatory issues were between you and the landlord. I wont go into details on this public forum other than to say that your tenancy termination between you and the landlord did not go as you wished, but these issues were not of our doing..we were but the messenger. If you would like to discuss this further please contact me at andrew.roberts@acorngroup.co.uk or if easier you can call me on 020 83156929. Thank you. Andrew Roberts - Customer Relations Manager

Thanks Robert for the 5 star review. Andrew Roberts - Customer Relations Manager

Thanks Shelly for the 5 star review. Andrew Roberts - Customer Relations Manager

Thank you Amadou for leaving us a 5* review. We are really happy that you were pleased with the service you received. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Thanks Madeline for the 4 star review. We would love to know how we could have received 5*s though. Please drop me a line if you can. Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk

Dear Giacomo. I have spoken to your Property Manager and she informs me that your landlord had a long list of items that needed fixing before you moved in. He has agreed to do all of these and has done his best to do so before moved in. I believe that there is still one outstanding item which is due to be fixed within the next 7 days. Unfortunately, as we don't manage the property for your landlord, he choses to use his own contractors, but we have kept you updated during the process and will continue to do so until the items have been resolved to your satisfaction. I am sorry that you have not been happy with the service and if I have missed anything, I would be very pleased to hear from you. Thanks. Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk).