Trusted Agent profile · Bromley

Curran & Pinner, Bromley reviews

4.6

★★★★★ Excellent

1,181 reviews across 2 platforms

94 Beckenham Lane, Shortlands, Bromley, BR2 0DW, BR2 0DW

Curran & Pinner,'s office in Bromley, at 94 Beckenham Lane, is rated 4.6 out of 5 across 1,181 reviews on two platforms, including 57 Google reviews rated 3.4.

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3.4 / 5

57

Reviews on Google

This office

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1,124

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you to Maddison and Robin!

Thank you to Maddison and Robin in the Waterlooville branch of C&W for your amazing effort to secure our new home! Not only was your service professional and welcoming at all times, but your constant enthusiasm and positive attitude was exemplary. Definitely recommeded to anyone looking to purchase or sell a property.

KF · 16 July 2023

Agent replied · 23 October 2024

Good evening,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddison & Robin. I will be sure to pass on your lovely comments.Kind regards,Cubitt & West

2/5

Google

We purchased our property through Curran and Pinner last year, and it has taken us some time to write a review due to the busyness of life. As first-time buyers, our experience with this estate agent was disappointing. With the help of experienced professionals, we felt some reactions and chasing should have been avoided from this agent. We found that Warren, became overly involved, offering conflicting timelines and even accusing us of causing tactical delays, claims that were completely untrue. With email chains stretching into the hundreds, we began to feel these tactics were being used to pressure us into action on matters that were outside of our control. Ultimately, we had to distance ourselves from this agent and allow our solicitors to handle communication which alleviated unwanted pressure. While we understand that the home-buying process can take time, our completion was within the average time frame so failed to understand their problem. However, based on our experience, we would not recommend purchasing through Curran and Pinnar or at least for others to allow caution in the processes of the overall behaviour from the agent to close a sale. We hope this experience serves as a learning opportunity for them, and that they will consider stepping back in future transactions to avoid unnecessary stress for buyers.

C · 10 October 2025

5/5

Trustpilot

The team were amazing best Estate Agents in Peacehaven. Genuine people.

The team were amazing, Karen was very efficient and ensured the Solicitors were keeping on the case as it was essential for me to have completion done by the end of June. It is stressful buying a house the team ensured they were there for me and responded immediately to any queries I had. I would like to thank Michael and Anne too for providing such a professional service.

Polly · 27 June 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Abi Valentine-Rugg is a star!!

Abi Valentine-Rugg is my point of contact and she is an absolute star!

Tom · 25 March 2026

1/5

Trustpilot

Unethical practices

Unethical, disappointing and uncaring. The flat I rented was managed by them. It had a major electrical danger and fire safety hazard. Instead of addressing the issue, they kept trying to pass the buck to the block management who in turn passed the buck to them. Meanwhile I was living without electricity for three days already and that too with an infant in the house. Did they care? Of course not. Me and family could die for all they care as long as they get to save a few hundred by fobbing me off. Eventually I had no option but to get a pvt electrician and get the thing repaired. He too said it was a fault with the house and not the block. He did say that it needed extended repair and he has applied a band aid of sorts. But cubit and west did not care.i had to eventually vacate the flat and they have still not refunded the money I paid for the repairs. Instead they found a new tenant and got them to pay higher rent than I was paying without even repairing anything!!!! Try and stay away from them if you can.

Sandeep · 28 August 2024

Agent replied · 23 October 2024

Thank you for taking the time for sharing your concerns. It must have been difficult to be without power with an infant and we are pleased that our lettings team were able to negotiate an early release from your contract, without any penalties. They have also contacted the Landlord for reimbursement for the repairs.The electrics were checked and confirmed safe by a qualified electrician before re-letting the property and there have been no further issues reported by the new tenant. A long-term solution rests with the freeholder and block management company. Kind regardsCubitt & West

3/5

Trustpilot

Thank you Tom Hadlow

I have not had many great experiences with Cubit and West, honestly. But Tom Hadlow from the property management dept has been the one shining star in the midst of loads of disappointment. He has been kind, professional, courteous and tried to be helpful. He tried to deliver what he promised but couldn't do so always as his hands were tied by a corrupt organisation. If at all I ever think of using cubit and west again (I'd have to be desperate if I do) it will be because of Tom. All the best to him in his career.

Sandeep · 28 August 2024

Agent replied · 23 October 2024

Dear Sandeep,Thank you for taking the time to share your experience with us. We are truly sorry to hear that your overall experience with Cubitt & West has not met your expectations. However, we are delighted to know that Tom Hadlow from our property management department has made a positive impact. Your kind words about Tom's professionalism, kindness, and reliability are greatly appreciated. We will be sure to pass along your compliments to him. We value your feedback and will use it to improve our services. Should you decide to give us another chance in the future, we hope to provide you with a more consistent and satisfactory experience.Best wishes,Cubitt & West

5/5

Trustpilot

Julie Bramble is a star

Even though my purchase did not go through in the end, Julie was a star from start to finish. I could not rate the Portsmouth branch higher, they are the best I have dealt with by far.Julie answered all my questions promptly, even when I felt like a hassle, and was happy to email or call. They handled the purchase closure empathetically and I thoroughly appreciated it.

Adam · 19 October 2021

Agent replied · 23 October 2024

Hi Adam,Thank-you for your lovely words about our Senior Sales Progressor Julie- she is a credit to us and we thank-you for your review.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Great Estate Agent

Great Estate Agent! I used Sutton brunch and Nick was absolutely amazing! My purchase went very smoothly. Always ready to help and support. 6 stars!

Magda · 11 December 2025

5/5

Trustpilot

Becky is very friendly and supportive

From the first phone call to the end, Becky was very supportive and helpful, as well as her colleagues when she was out of office.Becky was very honest and had great communication. Thankyou for your help

Jack · 17 June 2024

Agent replied · 23 October 2024

Hi Jack,Lovely to hear you had such a great experience with Becky, thanks for letting us know. All the best,Cubitt & West

5/5

Trustpilot

We had quite a tricky house sale and…

We had quite a tricky house sale and Kerry Ann and her team at Cranleigh were brilliant. Kerry Ann is very approachable and was extremely supportive and helpful during the final days of the sale.

Susan · 4 July 2024

Agent replied · 23 October 2024

Hello Susan,Thank you for taking the time to leave a review, we're thrilled to hear that you had such a positive experience with us. We'll pass your kind words on to the team.Best wishes, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

Julie bramble

What an absolute star Julie bramble has been she was so patient, helpful and always gave me good advice in my moments of stress however many times I called in a day. A massive thank you Julie I don’t know what I would have done without you on the end of the phone over the past few weeks.

A · 7 December 2022

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Hi I would like to express my thanks to…

Hi I would like to express my thanks to Julie bramble.for her excellent work on our behalf in the sale of 38sandringham road her willingness to be helpful with any queries and at anytime made things so much easier for us and we feel she's a credit and an excellent advert for your company

Amanda · 12 April 2023

Agent replied · 23 October 2024

Good afternoon Amanda,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

A huge thank to the Southsea team

I'd like to say a huge thank you to Maddison and Julie, and everyone else at the Southsea team who sold my house in one day, after patiently waiting for me to be ready to sell (I wanted to find my new home first) and supported me through the selling process before and after offer.Many thanks to all in the team.

Sherria · 26 July 2022

Agent replied · 23 October 2024

Good afternoon Sherria,Thank-you for your kind words about Maddie & Julie from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director

5/5

Trustpilot

Amelia is a great asset to the company

Amelia Grant has been great in the process of searching for a house. I am a first time buyer and have learnt a lot from the information that she has provided. She has put me in contact with a mortgage advisor who has stretched my budget massively and she keeps in regular contact with different property’s when they become available and is always happy to help.

Mark · 11 November 2021

Agent replied · 23 October 2024

Good morning Mark,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Amelia- I will be sure to pass them along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Alia

We were assisted by Alia with the process of buying a property in Reigate.She was polite, knowledgeable, always had a smile on her face and her experience was valuable in getting the deal done. Thank you Alia.

Will · 14 May 2024

Agent replied · 23 October 2024

Hello Will,Thank you for taking the time to leave a review. We're pleased to have provided you with a great service! All the best in your new home.Many thanks, Cubitt & West

5/5

Trustpilot

Many thanks

Would just like to say a big thank you to John, Richard, Charlotte and the team for their excellent service .Always professional, efficient, reliable, friendly and helpful.Nothing too much trouble ,very reassuring through every stage of the sale.I would definitely recommend them to anyone thinking of selling or buying a property .Thank you all very much .

Debbie · 17 December 2022

Agent replied · 23 October 2024

Hello Debbie, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West

5/5

Trustpilot

Straight forward house move

Once we met David and his team we knew we were in safe hands as this was our first move in 33years we were anxious about what was ahead.Rebecca and Elliot managed the viewings professionally and gave us immediate feedback.David was always available to answer any questions or concerns.we would just like to say Thank you once again to David and the team.

Mrs · 5 April 2022

Agent replied · 23 October 2024

David and his team will be delighted to know that they made you feel this way. They are an experienced team and always endeavour to provide the best service possible. Thank you.

5/5

Trustpilot

Excellent Service

Sold my mother's house through the Reigate branch.

Mark · 17 August 2026

Agent replied · 22 September 2026

We are so pleased to hear that we were able to provide such an excellent service in selling your mother's house quickly at Cubitt & West Reigate. Your kind words about our team's friendliness, helpfulness, and communication are greatly appreciated. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://l1nq.com/pkk6pa2

5/5

Trustpilot

Thank you

Julie was brilliant when we had any queries on what was going on and no one was telling us anything she was able to clear up any questions or confusion during the purchase process.

Hannah · 5 July 2024

Agent replied · 23 October 2024

Hello Hannah,Thanks for your review, we're delighted you're happy with our service. We wish you all the best in your new home!Thanks again, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

C&W's Cranleigh branch .

C&W's Cranleigh branch have sold my house for me. Dealing with Kerry-Ann, Claire and the rest of the team has been great from the word Go, making you feel that you're in safe hands. They're always happy to answer your questions and put your mind at ease. They appear to have a bit of drive that some of the local competitors seem to be lacking.

Mr · 10 February 2026

1/5

Trustpilot

CATERHAM branch

CATERHAM branch. Terrible service from Lucy at caterham. She totally ruined the whole selling experiences by being generally nasty and arrogant. (Not the only person to say this I might add).She also changed the price of my property to what she pleased even though she was directed not to by myself the homeowner and generally seemed to take a disliking to me after she was proved wrong after she claimed a certain price I wanted couldn’t be achieved. 1 week later it was achieved absolutely fine.Benjamin however did a good job and was very polite. Maybe he should be the one in that role…

Phil · 8 August 2024

Agent replied · 23 October 2024

Dear Mr HumphreysThank you for taking the time to review our Caterham branch and for your positive comments about Benjamin. Our staff receive extensive and ongoing training to ensure that they provide a courteous and professional service to our customers. We are very sorry to learn that you did not always find this to be the case and we would welcome the opportunity to learn more about your experience. If you are happy to share details, please contact Customer Support on 01702 540802 or email customer.support@arunestates.co.uk.Thank youCubitt & West

5/5

Trustpilot

Great service

Julie, Lorraine and the team at the Southsea branch made buying my house from them a lot more managable! Really happy with the support, communication and updates provided by Julie, who was quick to reply and was able to push things forward when I struggled with solicitors! Many thanks!

Sarah · 15 August 2023

Agent replied · 23 October 2024

Hi Sarah,Thank you for leaving a review! It's great to hear how positive your experience with Julie, Lorraine and the team at Southsea has been and how their support and communication has made the process of buying your house so much more manageable.Best wishes,Cubitt & West.

5/5

Trustpilot

Excellent

Alia was brilliant, supported me through everything even when there was a number of bumps in the road. First time buying and knew very little about the whole process, she made everything clear and helped me every step.

Alex · 11 April 2024

Agent replied · 23 October 2024

Hi AlexMany thanks for your review about Alia. We are so glad she has helped you out being as you are a first time buyer as it can be very daunting. We will be sure to pass on your comments to her and wish you the best of luck.Best wishesCubitt & West

5/5

Trustpilot

Pro Active Company

The valuer/salesman Scott was very professional, friendly, approachable, and pro active. He certainly sold the company and their services well, which would make me want to use them to sell my property.

Coral · 28 July 2024

Agent replied · 23 October 2024

Hi Coral,Thank you for your lovely review! We're thrilled to hear that Scott's professionalism and friendly approach made a positive impression on you. We're here to help you move forward whenever you're ready.Best wishes, Cubitt & West

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