Corporate Asset Services Bromley reviews

★★★★★ 1/5

Trustpilot

I had a very disappointing experience…

My experience with this agency has been extremely frustrating. I never agreed to the new tenant, yet they are now asking me to pay money for something I did not approve or sign. Communication has been unclear and very stressful, and I felt constant pressure throughout the process. This has been one of the worst agency experiences I’ve had, and I would not recommend them.

Latha · 3 December 2025

★★★★★ 5/5

Trustpilot

Mark and Kieran were excellent…

Mark and Kieran were excellent throughout From staying in touch and arranging visits at convenient times to regular multiple daily calls and emails when the complications of exchange to completion happened Made a very stressful time less so

David · 9 November 2023

★★★★★ 5/5

Google

We have Acorn managing our property and Gisella Rappa, Property Manager has been nothing but helpful. We have an interesting tenant and not so easy to handle but she has been exceptional in handling all scenarios. Clearly she knows what she is doing and communication is prompt and to the point. Glad to have my property managed by her.

Sarthak · 25 August 2021

★★★★★ 5/5

Trustpilot

What more could you ask for

I couldn’t ask for anything more from Mark and the team. Such a great service with lots of communication and the expertise to get the job done. Completed our chain twice and made what could have been a very stressful situation very smooth and easy. Thank you all!

Luke · 14 January 2023

★★★★★ 5/5

Google

I would definitely recommend Acorn because since my husband and I started looking for a place for us we have spoken to Annie, Adam and Ashley, and all of them were amazing from the beginning, they just wouldn't rest until they have found somewhere nice for us. I'm really happy with theirs services and already recommended them to my friends and family. Thank you so much

Gabriela · 26 August 2019

★★★★★ 4/5

Google

The lifts in building that I have been renting in are constantly breaking down and the property manager always tries his hardest to get them fixed as quickly as possible. Also, when I was forced to withdraw from the property that I wanted to purchase, Conor was very helpful in extending my lease - even though I had already given in my notice

Lexi · 25 August 2020

★★★★★ 5/5

Trustpilot

Strood sale

We dealt with Jake and Chris from the strood office, they were great and communication was fantastic. From open day to completion was 14 weeks, they generated a lot of interest in our property and the photos turned out really well. Thanks Jake, Chris and the wider Acorn Strood team.

Louise · 21 October 2022

★★★★★ 5/5

Trustpilot

BEST ESTATE AGENT AROUND

Just want to say a massive thank you to Mark Sugarman who sold my property off market and managed to get above the asking price even though other agents told me it was less. I would highly recommend acorn as they are very professional

Remmi · 11 May 2023

★★★★★ 5/5

Google

I just rent a new property with Acorn and I am very happy with all the process. I want to thank you the pre-tenancy administrator Naomi May that made the process so smooth and very detailed in every step to move in the new property. I also was very delighted with the service provided by Jack Frendo for showing me around the property and keeping me in touch for everything. I definitely recommend the Acorn Group, for renting! Thank you very much again for the excellent service!

Aldo · 26 February 2024

★★★★★ 5/5

Trustpilot

We are clients of Acorn Dulwich

We are clients of Acorn Dulwich. James Keen is our highly experienced property representative for sales and lettings. We have been using Acorn Dulwich since 2010. Well worth having a conversation with Acorn Dulwich if you are buying, renting or letting.

Tim · 27 July 2023

★★★★★ 5/5

Trustpilot

I would recommend Acorn to anyone they…

I would recommend Acorn to anyone they were so helpful and kept us informed all the way through our sale. Special thanks to Jacqueline & Daniel for everything they did to help us.

Linda · 30 January 2024

★★★★★ 5/5

Trustpilot

The staff at Acorn

The staff at Acorn, particularly Amelia, Katlyn and Jake, have been marvellous. They have kept us up to speed throughout the six months it has taken to sell our property. They are very helpful, friendly and utterly professional. Best agent I have ever dealt with and there have been a few!

Kate · 12 August 2022

★★★★★ 5/5

Google

Arshia was always extremely helpful, efficient and professional in dealing with all matters regarding my property let. I can recommend her and I am very grateful for all her help.

Veronica · 27 March 2024

★★★★★ 5/5

Trustpilot

Thank you!

After loosing a flat we loved, Adam showed us a place that wasn’t even on the market yet. He had got to know exactly what we were looking for and this place was perfect for us. We have now moved in and couldn’t be happier! A massive thank you to Adam from the Forest Hill office for helping us out!

Kate · 23 February 2021

★★★★★ 5/5

Trustpilot

Great agents, flawless service and assistance

We recently rented a property through Acorn. Thanks to James Keen, the process was extremely simple and we could not have asked James to do anything more for us. Unfortunately we had some admin issues, but James was with us at every step and was more than accommodating. We would not hesitate to recommend Acorn or James.

Matt · 6 September 2021

★★★★★ 5/5

Google

Siobhan is my property manager and she did a excellent job. Her response is prompt and professional. She is such a trustworthy person to work with,and I can sleep well while she is taking care of my property. Acorn is a firm which I will trust and refer to others.

Brian · 25 August 2022

★★★★★ 5/5

Google

The team were very helpful throughout the process. In particular, Giovanna who was very responsive to all our questions and requests. Thanks!

Calum · 16 February 2026

★★★★★ 1/5

Trustpilot

0 STAR

Absolutely dreadful.. acorn got everything wrong they could have. Communication was shocking, contractual agreement was wrong, late rental payment.. I could go on. Estate agents generally have a bad reputation and acorn are a classic example. I’d recommend going alone.. ! THIS COMPANY IS A TOTAL JOKE AND SHOULD BE BANNED IN THE UK FROM SELLING PROPERTY AND RIPPING CUSTOMER OFF SELLING £8000 FEE PEOPLE WALK AWAY FROM THIS COMPANY THIS COMPANY IS A 0. IT A SHIT COMPANY THE COMPANY HAS BEEN REPORTED AND ACTION WILL BE TAKEN SERIOUSLY

UNKNOWN · 7 June 2025

★★★★★ 1/5

Trustpilot

An Incompetent Disappointment

My experience as a leaseholder under Acorn's management has been nothing short of a disappointment, prompting me to issue a stern warning to potential clients through this Trustpilot review. The evident incompetence within Acorn's management is glaringly apparent. Despite multiple complaints and escalations, the elevator in our building has been incapacitated for over a month. This sheer lack of responsiveness raises serious doubts about Acorn's ability to effectively manage and address crucial issues. Transparency, or rather the lack thereof, is a recurring theme in our dealings with Acorn. Unexplained price hikes and invoicing discrepancies have become the norm, creating an atmosphere of frustration and mistrust. It's frustrating that a basic expectation of clear communication and accountability seems to be beyond Acorn's grasp. A particularly egregious oversight is Acorn's failure to secure reasonable energy prices, resulting in an unaffordable increase for leaseholders. This level of negligence in negotiating favorable terms raises questions about the competence of Acorn in ensuring the financial well-being of those it claims to serve. To anyone considering Acorn for property management, my advice is to run in the opposite direction. The blatant incompetence, lack of transparency, and an inability to secure fair deals with service providers make Acorn a liability for any leaseholder. In summary, this review stands as a testament to the woeful inadequacy of Acorn's property management. My hope is that others heed this warning and think twice before entrusting their property to a company that has demonstrated such a staggering incompetence.

Angie · 4 January 2024

★★★★★ 5/5

Google

I had a great experience with Acorn! Despite some initial miscommunications between the previous tenant and the landlord, my property manager, Laura, did a fantastic job. She was incredibly professional in resolving all my concerns, and I'm very happy with Acorn.

Yuan · 10 August 2025

★★★★★ 4/5

Trustpilot

James at Rainham branch was fantastic…

James at Rainham branch was fantastic from start to finish. He is calm and very responsive which was very important to me as a first time buyer. Thank you James and the rest of the team at Acorn group.

Folake · 26 February 2025

★★★★★ 5/5

Trustpilot

To Mark and Kieran

To Mark and Kieran What can I say... I've always sold through purple bricks as I thought it was a lot of money to give to an agent. But after the last week you and your team hsve been amazing. This last few days with the bottom of the chain not very pro active, your team have pulled it through and it hasn’t been easy . Your constant calls emails and communication and patience's ! has been spot on. We are both extremely impressed with the honestly of the team. I have always known what's happening where which cant be easy with a chain. With the way solicitors are now with being afraid of being sued, we seem to have indemnities and waivers all over the place. such a night mare. I would highly recommend your company and above all your team with there professionalism,( even calling me out of hours on there mobile wow to keep me updated on the progress ) So Glad you cold called me that day back in February. Patty

Patricia · 23 May 2025

★★★★★ 1/5

Trustpilot

Unresponsive and inefficient

Looked at a commercial premises through Acorn. Kept waiting around for them to send information to me. Then, I saw it was "under offer". Didn't tell them I'd noticed this, just kept chasing them for the information, which they kept saying would be along shortly. Quite clearly, in the usual vein of the arrogant and low IQ estate agent, they were playing me, keeping me hanging on the back burner. The property has now been "under offer" for 5 months. I could of been in there by now. This seems detrimental to the requirements of the vendor but, hey, when has an estate agent ever cared for anyone other than themselves?

Colin · 21 May 2025

★★★★★ 1/5

Google

Called Acorn to resolve a guttering issue that was causing a mini waterfall of rain water to affect the wall of there property and my property with the possible future of damp issues,person answering call was nonchalant and unconcerned with my worry ,I was also promised issue would be dealt with and yet nothing has been done 2 weeks and 4 to 5 days of heavy rain later.I am ready to put my own roofer up there to sort out this issue shocked a professional name can behave this way other reviews concur with my experience of this branch and well known company name.As update to above ,wk now carried out promptly by contractor ,but Acorn thanks for reply,need a faster response for urgent issues,I was ready to get my own contractor at my cost to sort out issue on the day, but was told to wait on Acorn and more rain possible more damp.

Ant · 28 December 2023