Trusted Agent profile · Bromley
★★★★★
345 reviews across 2 platforms
The Old Municipal Buildings, 19 East Street, Bromley, BR1 1QE
Part of Alan de Maid, see every office.
Alan de Maid's office in Bromley, at The Old Municipal Buildings, is rated 4.6 out of 5 across 345 reviews on two platforms, including 334 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026.
Tell us what you need and we'll put you in touch. Alan de Maid hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bromley.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
5/5
GoogleThe whole process was very quick! Nothing was too much trouble for Katie, she sent me regular emails and had lengthy phone calls with me to make sure I knew what was happening when I rented through Alan de Maid. Whenever i called in, everyone in the office was helpful and friendly. I would recommend to friends and family
5/5
GoogleExcellent service, our estate agent Bee helped us all the way through the process of letting. Highly recommend Alan de Maid.
Thank you for the marvellous 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Bee and everyone involved in our Alan de Maid branch. Many thanks, Lucy.
5/5
GoogleExcellent, professional service from Kerry. Clear communication, responsive and courteous.
Thanks for the glowing 5* review Christopher - much appreciated! Best wishes, Graham in Customer Relations
5/5
GoogleI've just bought a property through Alan d Maid and found Franck very professional and helpful.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleGood service from Bee Cemal, have good experience with Alan de Maid, will continue to use their service.
Thanks Korina for the great review, i am glad we were able to help. Kind Regards, Sarah
5/5
GoogleExcellent service from Bee from the outset. Matched me with the perfect property for my family. Thanks a Million Bee
Thank you for the wonderful 5 star review Darren. We hope you enjoy your new home. With many thanks and warm regards.
1/5
GoogleTrust once lost is a high mountain to climb to regain
Hi Felix, I am sorry if this has been your experience. Please contact us via review@countrywide.co.uk, should you wish to provide us with more details or discuss further. Kind regards, Scott
5/5
GoogleGreat service and assistance from Bee Cemal in getting us into our new home. Thanks.
Thank you for the amazing review Cameron. I will ensure Bee is given the great feedback. We hope you are enjoying your new home. Many Thanks.
5/5
GoogleConsistently great service.
Thank you for your 5* review!
5/5
GoogleBest agency I've ever used.
Many thanks for the excellent 5* review. Best wishes, Lucy
5/5
GoogleFast to communicate and professional
Thanks Valentin for the 5 star review. Great to learn that the Alan de Maid team in Bromley were able to effectively communicate with you in a professional manner. Best wishes. Kind Regards, Sarah
2/5
GoogleServices are excellent.
Good morning, this is definitely not the service we expect our Tenants to be receiving and I have requested an urgent update on the works outstanding on your property. I have also passed your comments on to the Director for them to review. Again, I am very sorry to read your comments and I hope that you will see an improvement moving forward. With kind regards, ADM
5/5
GoogleWe were very pleased with the service provided by team Alan de Maid Bromley: Oliver for his savoir-faire, Samantha for her patience and Katie for her attentiveness. Thank you
5/5
GoogleRating only, no written review.
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
4/5
GoogleGood service and professional experience. Helpful, when dealing with deadlines and the stressfulness of a move.
1/5
GoogleRating only, no written review.
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Please contact us to discuss via review@countrywide.co.uk. This is to allow us to verify your rating and also help us learn for any experience you may have had. Kind regards, Scott
1/5
GoogleRating only, no written review.
Please contact us to discuss via review@countrywide.co.uk. This is to allow us to verify your rating and also help us learn for any experience you may have had. Kind regards, Scott
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Alan de Maid, Bromley won Gold; Alan de Maid, Beckenham won Gold; Alan de Maid, Chislehurst won Trusted Agent; Alan de Maid, Orpington won Trusted Agent.
Tell us what you need and we'll put you in touch. Alan de Maid hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bromley.
