Every review we hold for the Bromborough office, from every platform, shown as written. First names only.
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5/5
GoogleHighly recommended. Efficient and honest service provided. Would use again. Team act in a professional and courteous manner at all times.
The Β· 28 September 2025
Agent replied Β· 27 December 2025
Thank you for taking the time to share your experience. It really does mean a lot.
Regards
Team BAO
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5/5
GoogleGreat service from BAO. Emma was so helpful and communicated with us every step of the way. We're so thankful for all at BAO for helping us buy our forever home π‘ β¦
Katy Β· 10 October 2024
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3/5
GoogleThe staff were friendly and helpful for the most part. They checked in regularly and were flexible with viewing times, etc. They responded to emails relatively quickly. Losing 2 stars because we were told that our offer was 'being discussed with family' and we know that to be false. It was accepted immediately by the seller (who confirmed this to us herself, and was quite surprised we had been told this). Anyone who has been in this situation knows how it feels to wait around for an answer, and we were left feeling anxious and stressed for a much longer than necessary time. We're unsure of the reasoning for this because we offered the full asking price, so it's not like we were likely to call back and offer more in response to that.
Michaela Β· 19 October 2024
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5/5
GoogleThe house I have bought was sold through Brennan Ayre O'Neill in Bromborough. I found them always polite and helpful. They were very efficient and kept me updated promptly on all aspects of my purchase.
Tim Β· 17 February 2026
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5/5
GoogleFantastic estate agents, we have now used them on multiple occasions to buy and to sell, they really go above and beyond for you, communication is excellent and everything is dealt with in a highly professional manner, will not use anyone else. 5*
Philip Β· 6 December 2025
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5/5
GoogleGreat from start to finish. Would highly recommend BAO. Always kept up to date by Chloe Emma and Sandy in the office. Very easily contactable. Nothing was too much trouble.
Richard Β· 23 May 2025
Agent replied Β· 17 April 2026
Thank you for taking the time to share your experience. It really does mean a lot. β¦ More
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5/5
GoogleThe Property was valued at a realistic price to attract purchasers. We were given good feedback and acheived full asking price which we were very happy with. i had used Brennan Ayre ONeil before so knew I would get a good service
Phil Β· 27 August 2020
Agent replied Β· 26 August 2024
Hi Phil,
Thank you for taking the time to share your experience.
Regards
The team at BAO
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5/5
GoogleThey are an excellent team Tom and the ladies in the office all understand the process and deal in a calm friendly way. I would strongly recommend them.
Debie Β· 3 April 2026
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5/5
GoogleThe team at Brennan, Ayre, OβNeill have been incredible from start to finish. Each and every person that dealt with the sale of our house were professional, knowledgeable and incredibly helpful. Our sale dragged on and was quite stressful. The team, Emma especially, kept us informed every step of the way and was always on our side.
We are now so happy in our new home and this wouldnβt have been possible without our fantastic estate agents!
Jay Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you
We really appreciate you taking the time to share experience.
Regards
The team at BAO
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5/5
GoogleTom and the team provided a great service in the sale of our home. We got a full asking price offer within 24 hours of going up for sale. We would highly recommend the team for their outstanding help and friendly approach to moving house.
Mark Β· 28 August 2018
Agent replied Β· 26 August 2024
Mark, thank you for sharing your experience it was our pleasure to act on your behalf and hope you have settled in your new home.
Regards
The Team at BAO
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5/5
GoogleI can highly recommend Tom and his team in the Bromborough branch . I would like to thank each and everyone of them for there support to me during the long process involved to help me sell my mum's property
Gill Β· 15 March 2024
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5/5
GoogleHighly recommend BAO they where so helpful, considerate and very efficient
keeping me informed at every stage.
Thanks to Emma and Chloe for all the support and help.
Julie Β· 10 October 2024
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5/5
GoogleVery experienced and professional service when selling my home.
Thanks to Tom and the team!
Mike Β· 27 August 2023
Agent replied Β· 26 August 2024
Thank you Mike
We really appreciate you taking the time to share experience.
Regards
The team at BAO
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5/5
GoogleWe chose Brennan Ayre O'Neill to deal with our sale after being impressed with the 'no nonsense' valuation we had done, coupled with the practical advice that was given. The office staff have been a pleasure to deal with. We were kept regularly updated on how things were progressing and everyone was extremely helpful. I would have no hesitation in recommending this firm and my thanks go to Tom, Emma and all the team.
Gaynor Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you
We really appreciate you taking the time to share experience.
Regards
The team at BAO
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5/5
GoogleTom and his team were professional, efficient and always available to help with any queries or problems. They liaised with all parties concerned and updated me regularly. All in all a superb service and I would recommend them to anyone.
J Β· 28 August 2019
Agent replied Β· 26 August 2024
Julie,
Thank you taking the time to share your experience, it is very much appreciated.
Regards
The team @ BAO
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5/5
GoogleExcellent service from start to finish. Highly recommend for a trustworthy, reliable and dependable agent. Did what they promised when needed and kept me in the loop. Glad I went with Tom and his team instead of an online platform.
Local Β· 28 August 2019
Agent replied Β· 26 August 2024
Hi Scott,
We really appreciate you taking the time to share your experience.
We wish you all the best
Regards
The team at BAO
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5/5
GoogleI purchased a house through B.A.O and I cannot recommend them enough. Their communication exceeded my expectations. Emma, in particular was always there for us answering any niggles or concerns we may have raised mainly in a a matter of hours. We had been in contact with other agents in the area but found them to be disorgansised, not nearly as good with communications also sometimes duplicating e- mails and not finding ours.
If you want precision, a courteous manner and an estate agent really seeking out what you want then we would totally recommend Brennan Ayr O'Neill in Bromborough for your house purchase. I can only assume they give sellers the same professional service. Trish and JamesPositiveResponsiveness, Quality, Professionalism, Value
Tricia Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Tricia,
Thank you for taking the time to share your experience, it is hugely appreciated.
Regards
The team @ BAO
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5/5
GoogleFrom the moment that I first met Tom when he came to value my parents home I knew that BAO was the Estate Agent that I would choose. In comparison to his his competitors Tom stood out as extremely professional and competent. The information pack provided on their services was first class.
The whole team at the Bromborough office, Tom, Louise, Emma and Sandy are professional, innovative, responsive and efficient. They have kept me up to date with all aspects of the sale in a prompt and effective manner. A pleasure to deal with. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Lisa Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Lisa,
Thank you so much for sharing your experience with us. In a competitive market it is hugely appreciated.
Regards
The team @ BAO
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5/5
GoogleWe had several estate agents round to have a look at a house we were selling in Bromborough but were particularly impressed by Tom, from BAO. So we decided to put the house on the market with them. This turned out to be a great decision. Tom and the others in the team immediately started viewings and soon found a buyer. They kept us up to date and fully informed throughout the process and were a pleasure to deal with. I highly recommend this friendly and thoroughly professional estate agency and thank them for providing such excellent service.PositiveResponsiveness, Quality, Professionalism, Value
Geoff Β· 27 August 2021
Agent replied Β· 26 August 2024
Thank you, Geoff.
We really appreciate you taking the time to share experience.
Regards
The team at BAO
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5/5
GoogleWe used BAO to sell our property at the start of the year and cannot recommend them highly enough. From the initial meeting and valuation, to the completion of the sale, all of the team in the Bromborough office were extremely helpful, friendly and professional throughout. All questions were answered quickly and as we were first time sellers they offered an incredible amount of support at all stages. They worked hard to ensure that the process went without any issues and were always on hand for any advice on our purchase as well.PositiveResponsiveness, Quality, Professionalism
Kate Β· 27 August 2021
Agent replied Β· 26 August 2024
Thank you for taking the time Kate.
We really appreciate you taking the time to share experience.
Regards
The team at BAO
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5/5
GoogleCannot praise Tom, Emma and the rest of the team highly enough.
During a long drawn out sale, from the buyers side, we were kept fully up to date even if it just to let us know there was nothing to update.
Would not even consider using another Estate agent should the need arise in the future.
Patrick Β· 30 November 2023
Agent replied Β· 26 August 2024
Thank you so much for taking the time to share your feedback.
Regards
The team at BAO
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4/5
GoogleWe bought a house straight after the first lockdown was over 2020. The Brennan Ayre O'Neill team worked fast even in the toughest of situations. They let us go to the house a few times to see it. Shame about the solicitors being rather slow and needing a push all the time which the estate agents did on our behalf.
Got the house just before Xmas and lockdown 3.
Would recommend this estate agent if selling a house.PositiveProfessionalism
Christina Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Christina,
Thank you so much for your kind words, it really means a lot and we hope you have settled in your new home.
Regards
The Team @ BAO
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5/5
GoogleDaniel has been incredibly helpful in my dealings with him. I can't speak highly enough of him. A credit to the company.
Joe Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you.
We really appreciate you taking the time to share experience.
Regards
The team at BAO
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5/5
GoogleGreat team very responsive and helpful. Replied to emails in minutes and worked with us to get the result we wanted..Would not hesitate to recommend BAO as a buyer or seller as we are using them for both.
Sam Β· 24 September 2024
Agent replied Β· 24 October 2024
It was a pleasure and thank you for taking the time to share your experience, it is really appreciated.
The Team @ BAO
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