Every review we hold for the Bromborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've used this office twice in the last few years - and this was an excellent service from start to finish. Nothing was too much trouble for the team who kept me informed throughout - even when I was abroad. Great team who conducted any viewings that I wasn't available to do and also achieved the asking price. They also provided advice with my ongoing purchase to keep that process smooth. Overall I would describe the service as friendly and professional but with a personal touch from them - I would highly recommend this team.
David · 27 August 2020
Agent replied · 26 August 2024
Hi David
Thank you so much for your kind words, it is hugely appreciated.
It was our pleasure to act on your behalf.
Regards
The team @ BAO
★★★★★ 5/5
GoogleI have used BAO to manage my first rental property. Although I was initially quite apprehensive about the experience, BAO have made it so easy. They are efficient and thorough in their vetting of tenants. Having them manage the tenancy gave me great peace of mind and all for a reasonable fee. They are also friendly to deal with, honest and informative. I will definitely use them again.
Julesmurks · 27 August 2022
Agent replied · 26 August 2024
Thank you.
We really appreciate you taking the time to share experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleExcellent friendly service found a purchaser for my property very quickly.
Would highly recommend Tom and the Team.
Alan · 27 August 2022
Agent replied · 26 August 2024
Thank you
We really appreciate you taking the time to share experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleThe team at the Bromborough office are all very fast to respond to any queries when dealing with both my sale and my onward purchase. We had a challenging process at times but the whole team at BAO were faultless throughout, and if ever someone was not available another person in the team would step in to ensure things kept moving for us. They act with honesty which is something a lot estate agents don't do which we unfortunately encountered along the way. I can't thank them all enough and would highly recommend them to any friends and family looking to use an estate agent in the future.
Emma · 28 August 2019
Agent replied · 26 August 2024
Emma,
Thank you taking the time to share your experience and we hope you are settling into your new home.
We wish you all the best.
Regards
The team @ BAO
★★★★★ 5/5
GoogleTom Brennan and his team were vastly more helpful, knowledgeable, friendly, responsive and competent than any other estate agent I have ever dealt with. All of our questions were answered comprehensively, all messages returned quickly and agreed actions taken promptly. They added real value in difficult negotiations by successfully negotiating hard on our behalf. I would add that their professionalism was in stark contrast to the experience that I had dealing with other estate agents, and as a result, I simply would not consider using any other estate agent at all in the future. I am grateful to them for their support, guidance and for defending our interests and position.
Adam · 28 August 2019
Agent replied · 26 August 2024
Hi Adam,
Thank you for taking the time to share your experience, we really appreciat it.
We hope you enjoy your new home.
Regards
The team at BAO
★★★★★ 5/5
GoogleExcellent service from Tom and the team in Bromborough. We needed a quick sale and thats what they delivered with attractive property details and great service at a very affordable price.
John · 28 August 2019
Agent replied · 26 August 2024
John,
Thank you taking the time to share your experience, it is very much appreciated.
We wish you all the best with the renovations on your new home.
Regards
The team @ BAO
★★★★★ 5/5
GoogleMoving house is well known to be stressful at the best of times, so when we decided to move after 35 years we were obviously way out of touch with the process, and things have certainly changed in those intervening years. Many estate agents came with recommendations from friends and colleagues - but in order to help us decide, we took on the role of "secret shopper" - contacting a variety of agents asking for properties in certain locations in order that we could judge them "as if they were selling our house". The one that stood head and shoulders above the rest was Brennan Ayre O'Neill (BAO) - and even though their "local" office was not on the "high street" in Bebington (closest to where we were selling and wanting to buy), the customer centric service we got from them was exemplary. This is why we choose them to manage our sale - and they also offered to act as our "agent" for the buying process, which helped with the stress levels, as they did a lot of the negotiating for us. During several months of highs and lows of the buying and selling process, the one constant was the exceptional support and advice that we got from BAO. Irrespective of who picked up the phone, they knew exactly where we were in the sell/buy process, and nothing was too much trouble for them. Would I recommended Brennan, Ayre O'Neill? As I have certification in "Service Excellence" from the Disney Institute in Florida, I think I'm well placed to answer that question. The answer is a 100% recommendation! Well done BAO!!
Roger · 28 August 2018
Agent replied · 26 August 2024
Roger,
Thank you for sharing your experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleWe have used BAO on a number of occasions over recent years and they have always provided a professional, efficient and effective service. From initial valuation through to completion with the added complication of additional surveys being required, as well as maintaining the good will of tenants throughout the process, the team did all they could to ensure it all went as smoothly as possible. We particularly appreciated their emphasis on good communication, keeping us fully informed despite us being 100 miles away. Many thanks.
Lesley · 28 August 2018
Agent replied · 26 August 2024
Lesley, thank you for sharing your experience.
Regards
The Team at BAO
★★★★★ 5/5
GoogleThe team at BAO have been fantastic! Throughout the sale process of my property the advice I have received has been spot-on, they have been efficient, incredibly helpful and their communication has been superb - I would wholeheartedly recommend them, and would use them again in the future.
David · 31 October 2023
Agent replied · 26 August 2024
Hi David,
Thank you for taking the time to share your experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleWe used B-A-O twenty five years ago to buy the house we have just sold. We were so impressed then we decided to use them again and I am very glad we did! Fabulous team, very happy to help and their years of experience made our house sale less stressful. Extremely professional but still have the warmth and understanding needed to ease the house selling process through from start to finish. Thank you!
Alix · 27 August 2020
Agent replied · 26 August 2024
Hi Alix
It was our pleasure and thank you taking the time to share your experience, it is very much appreciated.
Regards
The team @ BAO
★★★★★ 5/5
GoogleWe have recently used BAO for selling our house, the staff were very efficient and professional , also friendly and supportive, and always answered any queries we had. We would definitely use BAO in the future should we decide to move again, and would highly recommend to family and friends.
Ianrigger · 27 August 2023
Agent replied · 26 August 2024
Thank you
We really appreciate you taking the time to share experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleWent through Brennan as a first time buyer - they were by far the best estate agents I’ve been through. From arranging the viewings through to completion all the staff were really accommodating, efficient, and professional. Kept me updated regularly and always responded to queries quickly, would definitely recommend
Samuel · 27 August 2023
Agent replied · 26 August 2024
Thank you
We really appreciate you taking the time to share experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleUsed Brennan Ayre O'Neill for a purchase recently and the experience was very positive. We had rather a protracted purchase and needed support from them in liaising with the seller's solicitor to resolve issues that arose. The support received was prompt and professional and we would have no hesitation in recommending them to other buyers or sellers.
Nick · 18 November 2024
★★★★★ 5/5
GoogleI can not recommend Brennan Ayre O’Neill enough. Right from the initial contact with Tom and his explanation of the current market situation..through to Louise and the ladies in the office who couldn’t have been more helpful. If you are looking for a first class service from your Estate agent then you needn’t look any further. Thankyou to all of you at the Bromborough office.PositiveResponsiveness, Professionalism
Carol · 27 August 2021
Agent replied · 26 August 2024
Hi Carol,
Thank you for taking the time to share your experience, it is hugely appreciated.
Regards
The team @ BAO
★★★★★ 5/5
GoogleRecently completed a purchase through them and they were fantastic. Very professional, helpful, friendly and patient. Highly recommended!
Steve · 18 February 2025
Agent replied · 17 April 2026
Thank you for taking the time to share your experience. It is really appreciated. … More
★★★★★ 5/5
GoogleBAO have sold two houses for me in the past year. Great advice, very knowledgeable, excellent communication. Great team, I recommend them.
Diana · 13 December 2025
★★★★★ 5/5
GoogleCannot fault the service we received from all the team,honest, professional and very caring, nothing was too much trouble, we virtually sold Dad’s bungalow, immediately, it went on the market.
Very impressed with every aspect of our dealings with the team.
Thankyou all for all your support…⭐️⭐️⭐️⭐️⭐️
Denise · 27 August 2023
Agent replied · 26 August 2024
Thank you
We really appreciate you taking the time to share experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleBrilliant experience with BAO for the purchase of our second home. Very efficient from arranging viewings through to completion. Emma in particular has been professional, knowledgeable and always easy to get hold of via email or telephone. Thank you for making this a smooth process for us.
Emily · 27 August 2023
Agent replied · 26 August 2024
Thank you
We really appreciate you taking the time to share experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleA professional and helpful team, that were great through the stressful process of moving house.
Naomi · 20 March 2025
Agent replied · 17 April 2026
Thank you for taking the time to share your experience. It is really appreciated. … More
★★★★★ 5/5
GoogleAlthough we ended up buying through a different agent, I was so impressed with the team at Brennan Ayre O'Neill. They were very accommodating to a long-distance buyer, and incredibly helpful in alerting us to properties that met our requirements. They really went above and beyond to try to find us our dream home
Toria · 18 November 2024
★★★★★ 5/5
GoogleFrom start to finish, the team, headed by Tom, could not have done more. We were kept informed of all developments, in fact, nothing was too much trouble. We would highly recommend Brennan Ayre and O'Neil.
John · 28 February 2024
Agent replied · 26 August 2024
Hi John,
Thank you for taking the time to share your experience.
It is very much appreciated
Enjoy your new home.
The Team @ BAO
★★★★★ 5/5
GoogleOur viewing was handled by Tom, from the Bromborough office, who was the most professional, knowledgeable and helpful estate agent we have ever dealt with. He was fully aware of the history of the property and the status of all offers and interest from other parties. Hence, he was able to answer all our questions fully. Tom’s honesty and candour inspired confidence in dealing with BAO. Thank you for your help.
Martin · 28 August 2017
Agent replied · 26 August 2024
Thank you for your kind words, we really appreciate you taking the time to review your experience.
Regards
BAO
★★★★★ 5/5
GoogleWe found BAO very informative and helpful. When the inevitable bumps in the house selling process arose, they were always there to help find a solution. The most important thing I could say about any estate agent is that they did what they said they would and never misled us. BAO came into this category and I would highly recommend them to anyone wishing to sell their home.
Bernard · 28 August 2018
Agent replied · 26 August 2024
Mr Gorman, thank you for sharing your experience and we wish you well in your new home.
Regards
The team at BAO
★★★★★ 5/5
GoogleTom looked after in a very detailed and personal way. We felt he really cared about our property. All the team in the office were helpful and friendly and were excellent at chasing up on visits. Proof of the pudding was a sale at the asking price which we had hoped for but never expected. I would not hesitate to recommend them and will certainly use them again
Bob · 28 August 2018
Agent replied · 26 August 2024
Bob, Thank you for sharing your experience. We are thrilled our team exceeded your expectations and wish you all the best in your new home.
The team at BAO
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