Every review we hold for the Broadstone office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotLet down lettings
I had a really bad experience with Carol from the Eastleigh estate agents. She cancelled our viewing 2 hours before when she had plenty of time to give us more notice, she had no idea what was going on and gave the impression she couldn’t care less and I could of booked somewhere else and not wasted my time. She didn’t even sound bothered on the phone. Very unprofessional service and I will not be using again!
Kelly · 26 September 2020
★★★★★ 5/5
GoogleWe were thoroughly impressed with Sophie when we were trying to purchase a house through Goadsby. She was really helpful and kept us updated at all times despite some difficult circumstances. Thank you!PositiveResponsiveness, Professionalism
Darren · 10 June 2022
Agent replied · 11 June 2024
Hi Darren, that is great to read! Thank you for taking the time to review our Broadstone Office. I'm sure Sophie and the team will really appreciate your comments. So pleased we were able to help you with your purchase. All the best.
★★★★★ 1/5
TrustpilotWanted to view a property last week and…
Wanted to view a property last week and had to chase the office as jo response to on line contact, then to be told an offer had been put in, not accepted at that time. This week booked to view another got to the property and had acall to say the offer on it had been accepted. I have more business accuman in my little finger than they have put together..
Mark · 19 June 2021
★★★★★ 5/5
GoogleI have used Goadsbys for the letting and managing of a rental property over several years. A most efficient and friendly service. Highly recommended. Thank you Claire and team.
Rose · 11 June 2019
★★★★★ 5/5
GoogleLindsay and her team were excellent throughout the purchase of home. Easy to contact, professional and communicated well with both us and our solicitor. We would highly recommend.
Natalie · 11 June 2019
★★★★★ 1/5
TrustpilotGoadsby Eastleigh are the worst Estate Agent
Our recent dealings with Goadsby Eastleigh must make them the worst estate agents Following a reduced last minute offer from our buyers which we rejected they then decided to show them the new property which we had paid a deposit to the developer and effectively gazump us So we now have to re-market our property find another buyer and somewhere to purchase please Avoid Goadsby at all costs they are awful
Martin · 23 July 2020
★★★★★ 5/5
GoogleDavid and the team at Goadsby in Broadstone have always been happy and helpful and kept me up-to-date throughout our purchase.
Jenny · 11 June 2019
★★★★★ 5/5
GoogleExcellent service provided by David at Goadsby's!
He showed us around many properties to help us choose 'the one'
After we confirmed we would like to commit to the purchase he then went the extra mile to help us complete and exchange by pushing along all the relevant people....
My wife and I highly recommend using Goadsby!
Well done and thanks again David! :)
Pete & Kate
Peter · 11 June 2019
★★★★★ 1/5
TrustpilotAwful!
My partner had an awful experience with Goadsby. Very quick to take her money but then it was all down hill. Customer service & communication was appalling, a culture of arrogance seems to run through the company. Luckily there are many other estate agents to choose from, which is exactly what we've done with our latest sale & purchase.
Consumer · 27 October 2020
★★★★★ 5/5
GoogleI found all staff to be extremely helpful and contactable. They made me feel very welcome and kept me up to date with viewings/offers and rejections!
Thank you
Tina · 10 June 2020
Agent replied · 11 June 2024
That is great to hear Tina, may thanks for taking the time to review our service. All the best.
★★★★★ 5/5
GoogleConnor was most understanding and helpful with the purchase. Many thanks.
Bob · 10 June 2020
★★★★★ 5/5
GoogleThank you Lyndsey for helping us but our dream home.
Cari · 10 June 2020
★★★★★ 1/5
GoogleHad an appointment today on Christmas Eve at 12.30 and guess what the office is closed. Well done Goadsby for wasting my time.
Adam · 10 June 2020
Agent replied · 11 June 2024
Hi Adam,
Sorry to hear this.
I have checked the Broadstone office diary and there was no viewing in for either lettings or sales on the 24th? We were closed from the 23rd Dec until today. So whether there has been a miscommunication ?Please contact the team at Broadstone on 01202 692145 and I'm sure they can get to the bottom of what has happened. Kind regards
★★★★★ 5/5
GoogleThe Service and Attention that we received from Rhyce and Lindsay in the Broadstone branch was excellent. Definitely to be Recommended.
Den · 10 June 2020
Agent replied · 11 June 2024
Hi Den, many thanks for your 5 star review, glad we could help. All the best.
★★★★★ 1/5
TrustpilotWareham lettings were useless
Wareham lettings were useless. They have no concept that an empty property is losing money. They took far too long to do the referencing for me and then still expected me to pay the full amount of their bill. (I didn't.)
SS · 21 July 2022
★★★★★ 5/5
GoogleSold the house very quickly and for the asking price. They kept me informed throughout the sale.
John · 10 June 2020
Agent replied · 11 June 2024
Hi John, that is great to hear, thanks for taking the time to review our service. Kind regards.
★★★★★ 5/5
GoogleI recently sold my Mother in Law's house with Goadsby Broadstone Office after she passed away. I was impressed throughout with the service they provided. They were not only very active with viewings but gave me feedback afterwards and also throughout the subsequent sales process without me having to ask. Would definitely recommend.
Charles · 11 June 2018
★★★★★ 5/5
TrustpilotGoadsby Estate Agents in Wimborne are excellent
Goadsby Estate Agents in Wimborne helped me find my new flat and were friendly, professional, knowledgeable, fair, and always quick to respond my questions. In particular, Freddy P was brilliant, from start to finish.
Allan · 30 November 2022
★★★★★ 5/5
TrustpilotWe rented a property for a year located…
We rented a property for a year located in Poole via Goadsby (Poole Branch). Claire Martin from Poole branch is very professional and helpful. She is also friendly, responsive and well experienced in handling things. We would recommend anyone working with Goadsby.
Ei · 27 August 2021
★★★★★ 5/5
GoogleReceived very good, helpful, friendly and professional service. They quickly arranged 6 viewings and my house was sold subject to contract in about 2 weeks. Since then the sale has been successfully completed and the agent worked very well with my solicitor for this to happen.
Bernard · 10 June 2020
★★★★★ 5/5
GoogleI have recently been dealing with Ryhce Addiscott who has shown me around several properties. He is always extremely professional and courteous whilst also being friendly. Rhyce challenges the stereotypes of estate agents. I would recommend Goadsby to anyone wanting to sell or buy a property .
Angie · 11 June 2019
★★★★★ 5/5
TrustpilotThis is a fantastic agency who work…
This is a fantastic agency who work hard and ethically with you the client in mind. They are understanding and intelligent and I would definitely use them again if I move home.
Alice · 10 June 2022
★★★★★ 5/5
TrustpilotI rented a property in bournemouth town…
I rented a property in bournemouth town centre through goadsby and stayed there for 6 years. Throughout this time we had occasion to contact both Mathew Bewley and in the last few years Alex Gould.
Cameron · 10 November 2021
★★★★★ 5/5
GoogleNice to watch the sea from the tables
John · 10 June 2020
Agent replied · 11 June 2024
Hi John, thanks for the 5 star review. However we don't have any tables with sea views! If we can help you with buying,selling or renting a property please contact us though :)
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