Trusted Agent profile · Broadstairs
Verified
★★★★★
1,427 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1WP
Part of Miles, see every office.
Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,427 reviews on two platforms, including 589 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
GoogleEvery appointment we've made with M&B, for both purchasing a property and putting ours on the market has been very easy and stress-free. Every person we've spoken to has been up to date and knowledgeable with our journey. We haven't felt pressured at any point and every step has been clearly explained.
Thank you again for taking the time to let us know how we did, we really appreciate the feedback. Many thanks … More
5/5
TrustpilotGiving informed and prompt advice plus…
Giving informed and prompt advice plus acting efficiently.
Thank you for your kind words, Geoffrey. We are delighted to hear that you found our advice informed and our support efficient. We strive to deliver professional service with integrity and local expertise. If you need anything further, please feel free to reach out to us
5/5
GooglePhil gave excellent tours of the properties and answered all the questions we had. He allowed us as much time as we needed and gave insight into the local area
Hi Joe, Thank you for your lovely feedback. I’m pleased to hear that Phil’s knowledge of the properties, and local insight made your experience so positive. I’ll be sure to pass your comments on to him. Kind regards, Dan Woodward
5/5
TrustpilotBuying through Miles & Barr
Buying through Miles & Barr has been great. Sophie was so well-informed and clear. She didn't just know the properties she was selling, but knew about all of the similar ones from other estate agents. She confirmed all the pros and cons of the properties we had already seen. Very impressed!
5/5
GoogleReally great viewing. Phil met us at the property he answered all our questions and had obviously spent time getting to know the house. Phil had and extensive knowledge of the area he was both friendly and professional it was a real pleasure.
Thank you for such a thoughtful review! We’re so pleased to hear Phil’s local knowledge and preparation helped make the viewing a real pleasure. It’s wonderful that he could answer all your questions and provide both friendly and … More
5/5
GoogleFast and friendly service. A pleasure working with Phil Hopkins.
Thank you for your kind words! We're delighted to hear you had a great experience with Phil. We really appreciate your feedback. Dan Woodward Sales Director
5/5
GoogleJust had a great viewing with Phil! I have had previous experiences with Miles & Barr - always excellent.
Thank you for your lovely feedback! We're so pleased to hear you had a great viewing with Phil and that your previous experiences with Miles & Barr have been consistently excellent. We really appreciate your continued trust in our office. Dan Woodward, Sales Director
5/5
GooglePhil showed us around a couple of houses and was great. Lots of local knowledge and very friendly.
Thank you for your kind words, Arthur. We're delighted to hear that Phil's local expertise and friendly approach made your house tour enjoyable. We always strive to provide professional support and ensure a seamless experience for our … More
5/5
TrustpilotThank you for your helpful assistance…
Thank you for your helpful assistance in the successful purchase of our property.
Thank you for your kind words. We are thrilled to hear that our professional support made your property purchase smooth and efficient and we appreciate your trust in us. We look forward to assisting you again in the future
5/5
GoogleVery pleasant and helpful, didn’t rush us and made us feel relaxed
Hi Frank, thank you so much for your positive review. We look forward to helping you in the future. Kind regards, Dan
5/5
TrustpilotLisa Cook went above and beyond
Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!
5/5
TrustpilotWe met with Jake |Chamberlain of Miles…
We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company
5/5
GooglePhil Hopkins kindly showed us around a property in Broadstairs. Very professional and knowledgeable. Was friendly and answered any questions/queries we had
Thank you for sharing your experience, Kelly. We're delighted to hear that Phil provided you with professional support and answered all your questions. If you need further assistance, please don't hesitate to reach out to us. Thank you, Dan
5/5
GoogleProfessional & caring … the team enabled a smooth hassle free property purchase from beginning to end. Highly recommend Miles & Barr, big thank you to Louis & everyone else who made this happen! Always received service with a smile 😊 …
Good Afternoon Michele, Thank you very much for your kind words, it really does mean so much to us here in Broadstairs, it really made Louis day, thank you, if you need anything from … More
5/5
GooglePhil Hopkins, showed us two properties, he was knowledgeable, helpful and professional in his approach, we can’t recommend him highly enough. …
Thank you for your wonderful feedback. I’m delighted to hear that Phil’s professionalism, knowledge, and helpfulness made such a positive impression. I’ll be sure to pass your kind words on to him. … More
5/5
GoogleBrilliant! Helpful,friendly, respectful ! Highly recommended.
Thank you for your wonderful feedback. We are thrilled to hear you found our team helpful and respectful. Your recommendation means a lot to us, thank you, Dan
5/5
GoogleI was well looked after by Phil, Many thanks.
Thank you for your kind words, Greg. We're delighted to hear that Phil provided you with excellent support. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us. Thank you, Dan
5/5
GoogleGraham radden came around to value our property. It worked out that remortgaging was the best option. It was his knowledge and advice that helped us to making this decision. Thanks Graham
5/5
GoogleThankyou so much to the sales advisor Phill Hopkins Super informative and knowledgeable! Turned up perfectly on time. Made the viewing all so much easier. Thankyou again!
Hi Coral, thanks so much for the lovely feedback! Great to hear Phil was on time and made the viewing stress-free and informative. We really appreciate you taking the time to share your experience. Best wishes, Dan
4/5
GoogleDasha was very helpful in arranging our viewings prior to purchase and getting help for us from the lettings team. Jenny, Natalie and Alan were knowledgeable about the rental market and Natalie was super responsive and helpful, also going the extra mile to make contact and provide information. Thank you.
Thank you for your kind comments, Karen. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleGreat efficient and very friendly service allways friendly and great help and service
Thank you for your wonderful feedback! We’re thrilled to hear you’ve had such a friendly and efficient experience with our Broadstairs estate agency team that is exactly what we aim for. … More
5/5
TrustpilotExcellent Estate Agents
Miles and Barr are very proactive and honest. They are confident with their selling strategies and know how to implement them for eveyone's benefit. The staff in the Cliftonville Office are exceptionally helpful and are happy to talk anything through with you at any point. I have been through a house selling and buying process with them recently, and in particular the progression officer Louise Daly was a great support and extremely professional. I would recommend you use this estate agency.
5/5
GoogleThe staff were very informative and friendly when i came into the office. Would definitely recommend Miles and Barr when I want to sell my property!!
We really appreciate you sharing your experience. It’s great to hear my team were friendly and helpful during your visit. Thank you for recommending us, we’d be delighted to support you with selling your property in the future. … More
5/5
TrustpilotThe staff at Miles & Barr were truely professional
The staff at Miles & Barr were excellent. Max who facilitated the viewing was very punctual and knowledgeable, and no question was too much trouble. Sian in the Lettings Department was a real professional, very courteous and again was always willing to answer questions. Her speed of response within the whole process, from application to confirming the letting, was exemplary, and her level of communication was superb. All I can say is that the service overall was outstanding and that I would highly recommend Miles and Barr.
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The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.
