Trusted Agent profile · Broadstairs
Verified
★★★★★
1,427 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1WP
Part of Miles, see every office.
Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,427 reviews on two platforms, including 589 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
GoogleI was calling up to enquire about some properties but also needed general guidance on the market and mortgage rates. I was treated wonderfully by Hermione who was highly proactive in reaching out to me directly to put me in contact with a …
Hello, Thank you so much for your lovely feedback. We’re delighted to hear that Hermione was able to assist you so thoroughly and make your experience such a positive … More
5/5
GooglePhil Hopkin’s did a great job showing us round the property. He was informed, clear and punctual! Would recommend.
Thank you for your kind words, we truly appreciate your feedback. We're delighted to hear that Phil provided a professional and informative tour. If you need any further support, please don't hesitate to reach out to us.
5/5
GoogleI have met Phil on a couple of viewings, he was very professional knowledgeable and made the whole experience extremely enjoyable. Would highly recommended, such a nice guy and personable.
Thank you for sharing your wonderful experience with us Mark. We are thrilled to hear that Phil's professionalism and local expertise made your viewings enjoyable. We always strive to put people first and deliver seamless support. Your recommendation means a lot to us and we appreciate your kind words. Thank you, Dan Woodward
5/5
GoogleJoe Nardone helped us find our new home and we couldn't be happier. Not only was he friendly and professional but he also went the extra mile to listen to our needs and find us the perfect solution. In fact we found the entire team at Miles & Barr to be top notch but for us Joe is their star!PositiveResponsiveness, Quality, Professionalism
Thank you very much for leaving a review of your recent purchase and in particular the kind words in describing Joe, as soon as he is back in the office I will be sure to let him know of your feelings, he really is a star, and I am really pleased that you are settled in your new home. Kind Regards Dan Woodward Senior Branch Manager
5/5
GoogleWe found Phil Hopkins who has shown us round numerous properties to be extremely helpful and very friendly, would recommend him any time.
Hi Julian, thank you so much for your kind words regarding your viewing with Phil, he will really appreciate reading your comments when he returns to the office this evening. Thank you, Dan
5/5
GoogleHad a great afternoon viewing 4 properties with Phil. 2 of which were not yet on the market but he was keen to show me. Really nice guy easy to talk to.
Thank you for your lovely feedback! We’re pleased to hear you had such a productive afternoon viewing several properties in Broadstairs, including some that were not yet on the market. … More
5/5
GoogleVery informative and attentive with viewings, good experience.
Thank you for your kind words, Nicole. We're delighted to hear that you found our viewings informative and our support attentive. We strive to deliver a seamless experience with professionalism and local expertise. If you need anything further, please don't hesitate to reach out to us. Best regards, Dan
5/5
GoogleAppreciate the quick responses across all members of staff so far. We had a viewing with Phil who was knowledgeable of the area and provided valuable assistance to us.
Thank you for your kind words, Matthew. We are thrilled to hear that our team provided quick support and that Phil's local expertise was valuable to you. We always strive to put people first and deliver a seamless experience. If you need any further assistance, please feel free to reach out to us. Best wishes, Dan
5/5
Trustpilot5* service and support from all at miles and barr.
From putting the flat on the market with sam to the final day the staff at miles and barr have been fantastic.
We truly appreciate your kind words. We are so pleased to hear that our team provided excellent support throughout your sale. We wish you all the best!
5/5
GoogleHad 2 viewing with Phil. Friendly and professional, without any hard sell, which is appreciated!
Thank you for your five-star review. We’re delighted to hear that Phil provided such a friendly and professional service during your viewings. We really appreciate your comments and are pleased that his relaxed and approachable style helped … More
5/5
GooglePhil was brilliant and really helpful. Would highly recommend.
Thank you so much for the positive review for Phil! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleHe was magnificent a credit to himself 👍 …
Hi Brian, we really appreciate your feedback, thank you very much, Dan
5/5
TrustpilotInformation request
Louise provided the information I needed very quickly and with minimum fuss
Thank you for your kind words, Tim. We're delighted to hear that Louise provided you with quick and efficient support. If you need anything further, please don't hesitate to contact us.
5/5
GoogleFriendly Knowledgeable service. Was shown around a couple of properties by Phil Hopkins. Very friendly, honest …
Thank you for sharing your wonderful experience, Jonathan. We're delighted to hear that Phil provided friendly and knowledgeable support while understanding your needs. Our team is committed to delivering a seamless experience with … More
5/5
GoogleWe had a great experience with our house views with Phil Hopkins. He was great and very knowledgeable which made our first experience both easy and enjoyable. Would happily recommend him to anyone who is wanting to look for their next property.
Good morning, Thank you so much for your lovely feedback. We’re delighted to hear that Phil made your first viewing experience such a positive one. It has made Phil's day … More
5/5
GoogleHad a viewing this evening with Phil Hopkins. He was a very nice gentleman who answered our questions and gave as much information as he knew about the property. It’s was a pleasure to meet him. Thank you for your time Phil.
Thank you so much for your kind words. We’re so pleased to hear that Phil made a great impression and was able to provide all the information you needed during your viewing. It’s wonderful to know you enjoyed meeting him, I’ve shared your … More
5/5
GooglePhil Hopkins showed us around a property today He was very knowledgeable and informative We was very happy with our house viewing experience.
Thank you, Natalie, for sharing your wonderful experience with us. We're delighted to hear your kind comments. If you have any further questions, please feel free to reach out to us. Thank you, Dan
5/5
TrustpilotExcellent service from Debbie
Debbie, help me through this process very well as this property was my family Home and it’s been a difficult time to sell the property. Step by step kept me informed.
5/5
GoogleThe viewing was excellent.He was professional and knowledgeable ,answered clearly and recommended
Thank you for your kind review. If there's anything else we can help you with, please don't hesitate to get in touch. Thank you, Dan Woodward
5/5
GoogleMet Phil, on a number of visits, and has been totally professional, polite so very helpful. Would highly recommend.
Thank you for sharing your experience, Lee. We are delighted to hear that Phil has been professional, polite, and incredibly helpful during your visits. We truly appreciate your recommendation and look forward to assisting you again. Thank you, Dan
5/5
TrustpilotHighly commendable service
They made the whole process from viewing to completion seamless and we were carried along each step of the process.
Thank you for sharing your wonderful experience, Bisilola. We are thrilled to hear that the entire process was seamless and that our support was efficient. Our team strives to provide professional and approachable service, and it's great to know that Louise met your needs. We appreciate your feedback and look forward to assisting you again in the future
5/5
GoogleWarm & Professional We recently viewed a property with Phil Hopkins and had a really positive experience. He was honest and open throughout, gave us plenty of time to look around …
Thank you for such a thoughtful review. We’re delighted to hear that your property viewing in Broadstairs was relaxed and enjoyable, and that Phil’s honest and professional approach made a positive impression, were really lucky to have him on our team. Kind regards, Dan Woodward, Sales Director
5/5
GoogleWe have viewed 2 property's with Phil. Lovely man and very professional.
Hi Anna, Thank you for taking the time to leave us a five star review following your two viewings, we really appreciate it. Kind Regards Dan Woodward, Sales Director.
5/5
TrustpilotThanks FOR GREAT SERVICE LOUISE…
Thanks FOR GREAT SERVICE LOUISE WASHFORD. WE APPRECIATE YOUR GREAT SERVICE.
Thank you for your kind words, Merduk. We truly appreciate your recognition of our great service. Our team is dedicated to providing professional support and ensuring customer value. If you need anything further, please don't hesitate to contact us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Miles and Barr a message.
Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.
