Trusted Agent profile · Broadstairs
Verified
★★★★★
1,427 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1WP
Part of Miles, see every office.
Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,427 reviews on two platforms, including 588 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
GooglePhil has been very patient and good showing the houses in details, I would recommend him
Hi Antonio, Thank you for your kind words regarding Phil, we really appreciate you taking the time to leave such a positive review, have a good day. Thank you, Dan Woodward
5/5
GooglePhil of Mills & Barr was excellent running our viewing Many Thanks Clive
Hi Clive, thank you for taking the time to leave such a positive review of your viewing today, it really does mean a lot to us. Thank you. Dan
5/5
GoogleExcellent service, very helpful staff and always kept me informed of what was going on - would highly recommend
Hi Alison, thank you for taking the time to leave a review of your recent experience with ourselves, we are really please and look forward to helping you again soon. Kind regards, Dan
5/5
GoogleGreat professional service from Phil Hopkins today. Knowledgable about the property and gave us a relaxed time to explore the property’s features and layout. Many thanks.
Thank you for your kind feedback. We’re delighted to hear that Phil provided such a professional and informative service during your viewing. Creating a relaxed environment where clients can properly explore a property is really important, … More
5/5
GoogleAnother successful experience with Miles and Barr, I've sold with them 4 times in the last few years across 4 different offices. This time my experience was with Broadstairs office and they were great too. The process is seamless from the …
Thank you so much for your fantastic feedback! We’re delighted to hear that your experience with our Broadstairs office was seamless from start to finish. It’s wonderful that Charlotte, Nadine, and the team were able to keep you informed … More
5/5
TrustpilotEmily Stickler Miles &Barr
Emily provided regular updates on the progress of the sale. Her approach was always friendly and professional . It’s a pity Miles & Barr did not control the legal process 😀
We're so glad to hear about your positive experience with your sales progressor, Emily. We "hear" you on the legal process... it can be arduous at times! Thank you for leaving us a review
5/5
GooglePhil kindly showed me around a property; he arrived early and waited for me, was very helpful, knowledgeable, and patient. 5 stars 👍🏻 …
Thank you for sharing your experience, Louis. We're delighted to hear that Phil was helpful and knowledgeable during your property tour. If you need further assistance, please don't hesitate to reach out to us. Thank you - Dan Woodward, Sales Director
4/5
GooglePhil was very helpful in showing us round and telling us about the area. Credit to the company
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!
5/5
GoogleMiles & Barr provided an expert and friendly service in all areas. Our initial contact with the team was customer focused and they did everything they could to accommodate our needs and help us progress to completion in buying our property. Dasha went above and beyond in communicating with the seller and with us to secure the purchase and we are grateful for her determined professionalism and warmth in achieving the right result for us.A great service!
Dear Tony, Thank you so much for your positive review of our services, it is greatly appreciated. I have personally passed the comments to Dasha and she is pleased to not only hear this but because you have managed to secure the purchase of your new home. Please do not hesitate to make contact should you need our assistance in the future. Kind Regards, Dan, Branch Manger.
5/5
TrustpilotHaving dealt with Miles & Barr I feel…
Having dealt with Miles & Barr I feel compelled to write this review.
Thank you for your wonderful feedback. We are thrilled to hear that you found our support to be professional and efficient. It’s great to know that Abi provided you with exceptional service. We truly value your business and are here to help whenever you need us.
5/5
GoogleWe had a couple of viewings with Phil Hopkins in Broadstairs recently Very engaging and professional, couldn't do enough for us 👍🏻 …
Thank you for your fantastic five-star review. We’re delighted to hear that Phil provided such a friendly, professional and helpful service during your viewings. Taking the time to make clients feel comfortable and supported throughout the … More
5/5
TrustpilotFelt very supported by Louise during…
Felt very supported by Louise during the process of the sale. Very good at communicating and always gets back very quickly.
Thank you for sharing your experience, Pascal. We're delighted to hear you felt supported throughout the sale and appreciated our quick communication. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotMy house was on the market for a long…
My house was on the market for a long time before it was sold. Everyone at Miles & Barr were very supportive and did everything they could to help us get a sale. Scott was very helpful along with the rest of the team.The person who stood out the most was Debbie Mead the Sales Progressor. Debbie was amazing and worked tirelessly to get things sorted out for us. She was responsive and empathic towards our situation and was very knowledgeable about the whole selling process. She liaised with the solicitor and pushed them along when they were not completing things in a timely manner. Debbie made the whole process much easier for us and we trusted that she was always working to support us. Thank you Debbie.
5/5
GooglePhil was very helpful and very helpful. Thanks Ben
Hi Ben, We’re so pleased Phil could be such a help during your viewing and that everything went smoothly. We look forward to assisting you again in the future - Thank you, Dan Woodward
5/5
GoogleA genial and informative agent providing plenty of interesting food for thought.
Hi Dominic, thank you for your kind words, really appreciated. Kind regards Dan
5/5
GoogleWe’ve viewed a few properties with Phil Hopkins & he’s always early, friendly & helpful. Given the choice we’d view with Phil every time!
Thank you for your lovely review! We're delighted to hear that Phil has consistently provided such a friendly, reliable and helpful service. We really appreciate your kind words and will be sure to pass your feedback on to Phil. … More
5/5
GoogleGreat service from Phil Hopkins both courteous and informative.
Hi Richard, thank you for your positive review on Phil it is really appreciated and we have passed on your positive feedback. Kindest regards, Charlotte
5/5
TrustpilotEfficient and Supportive Throughout
The sale was agreed rapidly and M&B were very supportive throughout what seemed to us a long UK sales process, right through to exchange and hopefully completion next week
Thank you for sharing your positive experience, Nicholas. We're delighted to hear that our support made the sales process feel efficient and seamless for you.
5/5
GooglePhil showed me around a property, very knowledgable and friendly
Hello Harry, Thank you for your positive comments on Phil an taking the time to leave him a review. Kind regards Charlotte
5/5
GoogleA very professional service. Phil, our viewing agent, was prompt and courteous. We didn’t feel rushed and Phil had good knowledge of the property. Quick response to follow up questions.
Thank you for your kind words, Julie. We're delighted to hear that you found our service professional and that Phil provided you with prompt and knowledgeable support. We strive to ensure our clients feel valued and well-informed throughout … More
5/5
TrustpilotKayleigh, Maddy & Emily Were Stars!
The team at Miles & Barr have been fantastic throughout the process of selling my home. A special shoutout to Kayleigh, Maddy, and Emily, your communication has been spot on and nothing has ever been too much trouble. Thank you all for making it such a smooth experience!
5/5
TrustpilotI was shown around 2 properties…
I was shown around 2 properties yesterday by a lovely lady called Mia Steven’s from Miles and Barr . Looking for a home can be very stressful and Mia put us at complete ease . She was very bubbly , chatty lady and answered all of our questions . Mia gave us plenty of time to look around each property and explained in great detail what would happen next . I would highly recommend Mia to anyone who may find the process of finding a home for your family a tad daunting . Very highly recommended
5/5
Trustpilotjade was amazing she was there every…
jade was amazing she was there every step of the way. thank you so much for all your help
Thank you for your kind words, Shani. We're thrilled to hear that Jade provided exceptional support throughout your journey. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
5/5
GoogleProfessional and efficient support on looking for property purchase so far
Hi Marisa, Thank you so much for your feedback, its really appreciated and we look forward to assisting you moving forward, thank you, Dan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.
Send Miles and Barr a message.
