Trusted Agent profile Β· Broadstairs

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Miles and Barr reviews in Broadstairs

β˜…β˜…β˜…β˜…β˜… Excellent

1,425 reviews across 2 platforms

45 High Street, Broadstairs, CT10 1WP

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Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,425 reviews on two platforms, including 588 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.

Google logo

4.8 / 5

588

Reviews on Google

This office

Trustpilot logo

837

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

4/5

Trustpilot

A thank you to a Rachel Hodson who kept…

A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property Roger

Lydia Β· 11 September 2026

Agent replied Β· 22 September 2026

Thank you for sharing your experience, Lydia. We're glad Rachel kept you informed during the process of finding new tenants. We strive to provide professional support and clear communication. If there's anything more we can do to enhance your experience, please reach out to us.

5/5

Google

Phil was a really nice chap. Helpful but not pushy. Allowed us time to look around at the property.

S Β· 22 October 2025

Agent replied Β· 23 May 2026

Thank you for taking the time to leave your feedback. We’re thrilled to hear that Phil was friendly, helpful, and gave you the space to view the property at your own pace. It’s always great to know his approach is appreciated. Best regards, Dan Woodward, Sales Director

4/5

Trustpilot

Efficient and friendly

Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."

Caroline Β· 22 September 2026

Agent replied Β· 30 September 2026

Thank you for sharing your experience, Caroline. We're glad you found our team approachable and helpful, providing clear updates and guidance.

5/5

Google

Phil was really friendly and accommodating, he knew all the facts and answers to our questions. Very helpful!

P Β· 22 October 2025

Agent replied Β· 23 May 2026

Thanks so much for your kind words! We're delighted to hear that Phil was friendly, knowledgeable, and helpful. I will be sure to pass your feedback along to him. Many thanks, Dan Woodward

5/5

Google

Phil has been excellent, very friendly and helpful. Viewing houses is a much more enjoyable experience with a nice calm presence. Thanks very much

Daniel Β· 22 August 2025

Agent replied Β· 23 May 2026

Hi Daniel ,Thank you for such a lovely review! We're delighted to hear that Phil made the experience so enjoyable with his friendly and calm approach. We really appreciate your feedback and are so pleased he could help make the process easier for you, thank you - Dan Woodward, Sales Director

5/5

Google

Phil Hopkins showed potential buyers around our house and took us to view properties. He was very professional and knowledgable. We are very happy with the service he gave us and all the staff in the Broadstairs office have been so helpful. thank you so much for your help.

Sandra Β· 21 March 2026

Agent replied Β· 24 March 2026

Thank you so much for your kind words, Sandra. We're thrilled to hear that Phil and the Broadstairs team provided you with professional and knowledgeable service. Your satisfaction is our priority, and we appreciate your kind words, Kind regards, Dan Woodward, Sales Director.

5/5

Google

We am so lucky that we met Phil when we looked around the house for sale area, and Phil are very welcoming to us as we wanted to come and view before our appointment. He is so nice and professional.

Mandie Β· 28 May 2026

Agent replied Β· 9 June 2026

Thank you for sharing your wonderful experience, Mandie. We're thrilled that Phil made you feel so welcome and provided such professional support. If you need anything further, please don't hesitate to reach out to us. Kind regards, Dan Woodward

5/5

Trustpilot

A very professional approach with…

A very professional approach with regular updates from the informative and polite Emily Stickler. I would have no hesitation in recommending Emily and Miles and Barr

Stephen Β· 2 September 2026

Agent replied Β· 8 September 2026

Thank you, Stephen, for your kind words about our professional support. We're delighted to hear that Emily provided you with regular updates and clear communication. Your recommendation means a lot to us. If you need anything further, please don't hesitate to reach out.

5/5

Google

Phil Hopkins was extremely friendly and didn’t rush us at all on our viewings.

Natalie Β· 22 November 2025

Agent replied Β· 23 May 2026

Hi Natalie, Thank you for sharing your experience! I’m so pleased to hear that Phil made you feel welcome and took the time to ensure your viewings were relaxed and … More

5/5

Google

We had a fantastic experience with Phil at Miles & Barr. He showed us around two properties in Broadstairs and was incredibly knowledgeable, offering helpful insights while giving us the time and space to properly explore each one at our …

Joanna Β· 16 May 2026

Agent replied Β· 7 May 2026

Thank you for sharing your wonderful experience, Joanna. We're thrilled to hear that Phil's local expertise and professional approach made your property viewings enjoyable and stress-free. We always aim to provide clear communication and … More

5/5

Google

Hi πŸ‘‹ it’s Nurie , I’d like to share my experience at the property number 18. I’d like to say Phil hopkins was very pleasant and helpful on showing us the house around. Very professional and friendly person. It was an amazing experience. …

Nicole Β· 23 April 2026

Agent replied Β· 7 May 2026

Thank you for sharing your wonderful experience with us, Nurie. We're thrilled to hear that Phil provided you with professional and friendly support during your visit. We appreciate your feedback and look forward to assisting you again in the future. Thank you, Dan Woodward

5/5

Google

Met with Phil at a property I viewed recently. Very friendly, didn't rush my viewing and was happy to take questions. I know he showed people around my own property for sale with M&B, so assume they received the same positive experience.

Helen Β· 8 May 2026

Agent replied Β· 9 May 2026

Thank you for sharing your wonderful experience, Helen. We're glad Phil provided a friendly and unhurried viewing while answering your questions. It's great to hear. We appreciate your feedback and look forward to assisting you further. Thank you, Dan

5/5

Trustpilot

Thank you Louise for all your help

Thank you Louise for all your help.

Lauren Β· 22 January 2026

Agent replied Β· 24 January 2026

Thank you so much for your kind words Lauren. We're thrilled to hear that Louise was so helpful and provided you with the support you needed. We appreciate your feedback and hope we can help you again in the future.

5/5

Google

Phil has been very helpful and professional while we were viewing multiple properties in Broadstairs. Thank you!

Yana Β· 22 October 2025

Agent replied Β· 23 May 2026

Thank you for your lovely feedback! We're so pleased to hear that Phil was helpful and professional while showing you properties in Broadstairs. I will make sure he knows his efforts are appreciated! Thank you - Dan

5/5

Google

Phil was lovely , shown us around 3 property’s . He’s very friendly and full of knowledge. Definitely relaxing and chilled with him.

Joanne Β· 22 August 2025

Agent replied Β· 23 May 2026

Thank you so much for your kind words! We're delighted to hear Phil made your viewings relaxed and enjoyable, while also sharing his knowledge along the way. We look forward to helping you further as you continue your property search. … More

5/5

Google

Sarah Agard was really helpful throughout the process. Would recommend her to anyone

Nichola Β· 22 November 2025

Agent replied Β· 23 May 2026

Hi Nichola, Sarah really appreciates your kind words in leaving her such a great review, we look forward to helping in the future. Kind regards, Dan Woodward

5/5

Google

Phil has been so helpful and very friendly. I would highly recommend him

Anna Β· 22 November 2025

Agent replied Β· 23 May 2026

Thank you so much for your lovely review. I’m really pleased to hear you found everything helpful and friendly. Your recommendation means a lot. If you need anything at all moving forward, We are always here to help! Best regards, Dan Woodward, Sales Director.

5/5

Google

Phil was great, very welcoming and informative. He made the viewing a really positive experience for us. Would recommend!

Ashleigh Β· 22 September 2025

Agent replied Β· 23 May 2026

Thanks so much for the lovely feedback! We’re thrilled to hear Phil made the viewing such a positive experience and that you’d recommend us. We look forward to helping you again whenever you need. Best, Dan Woodward, Sales Director

5/5

Google

We were shown round a property a few times by Phil Hopkins - always very patient and generous with his time. Very professional at all times and we felt unhurried and really able to take every aspect of the property in. Also good at helping discuss and visualise future potential

Kate Β· 24 February 2026

Agent replied Β· 24 March 2026

Thank you for your fantastic feedback. We’re delighted to hear that Phil gave you the time and space to fully appreciate the property and helped you visualise its future potential. We look forward to helping you again. Kind regards, Dan Woodward, Sales Director

5/5

Google

Phil was knowledgable and friendly when showing us around.

Nathan Β· 24 December 2025

Agent replied Β· 24 March 2026

Hi Nathan, thank you for your kind words, we really appreciate it. Best regards, Dan

5/5

Google

Phil Hopkins was very polite and helpful. Many thanks

M Β· 24 December 2025

Agent replied Β· 24 March 2026

Thank you very much for your kind feedback! Phil will be pleased to hear he was able to help, we really appreciate you taking the time to leave a review 😊 Thank you , Dan …

5/5

Trustpilot

Sales progressor is amazing

Becky the sales progressor was so helpful. She was a fantastic link between us (buyers) and the vendors. As ever, house buying is a stressful process when your conveyancer is slow and/or a poor communicator. I felt like Becky stepped in several times to reassure us and ensure both sides were fully informed and feeling positive. She really made a difference.

J Β· 17 November 2025

Agent replied Β· 23 November 2025

We're happy to hear that your sales progressor, Becky, was helpful during your house buying experience. We appreciate you acknowledging her efforts to keep all parties informed and positive, especially when facing conveyancing challenges that so many people experience. Thank you for your feedback and may we wish you all the best in your new home!

5/5

Trustpilot

Louise daly is a hero!

Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.

Thomas Β· 25 June 2026

Agent replied Β· 2 July 2026

Thank you for sharing your experience, Thomas. We're thrilled to hear that Louise provided such exceptional support and helped facilitate clear communication throughout your purchase. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us

5/5

Trustpilot

The service is great

The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.

Nicola Β· 14 July 2026

Agent replied Β· 20 July 2026

Thank you for your wonderful feedback, Nicola. We're thrilled to hear that our service has taken the stress out of your life. Our team is dedicated to providing professional support with integrity and local expertise. We appreciate your trust and look forward to continuing to deliver great value for you

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Questions about Miles and Barr

Has Miles won any awards?

Yes. In The Trusted Agent 2026 awards: Miles, Broadstairs won Trusted Agent; Miles, Canterbury won Trusted Agent.

Want Miles and Barr to help?

Send Miles and Barr a message.

What do you need help with?

Miles and Barr will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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