Trusted Agent profile · Broadstairs

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Miles and Barr reviews in Broadstairs

★★★★★ Excellent

1,428 reviews across 2 platforms

45 High Street, Broadstairs, CT10 1WP

Part of Miles, see every office.

Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,428 reviews on two platforms, including 588 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.

Google logo

4.8 / 5

588

Reviews on Google

This office

Trustpilot logo

840

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Google

Phil was really friendly, approachable and put us at ease straightaway. Very helpful as we went round the property. Gave us the time and information we needed. Very professional.

Eleanor · 6 September 2025

Agent replied · 23 May 2026

Thank you for such kind feedback! We’re delighted to hear Phil made you feel at ease and provided all the time and information you needed during the viewing. Professional, friendly service is what we strive for, so it’s wonderful to know this came across. Best regards, Dan Woodward

5/5

Google

Phil showed my son around several properties, he was very professional and knowledgeable, and my son is now in the process of buying one the flats.

Paul · 12 October 2026

Agent replied · 13 October 2026

Thank you for taking the time to write such a positive review, he will be pleased to hear your comments. It is greatly appreciated. Kind regards Charlotte

5/5

Trustpilot

Very proactive & responsive

Debbie was fantastic - very proactive, responsive and genuinely empathetic to the stresses of moving home. Thanks Debbie!

Bree · 17 December 2025

Agent replied · 24 December 2025

Thank you for your kind words about Debbie, your sales progressor. We aim to make the moving process as stress free as possible and are really pleased to hear that you found Debbie empathetic and proactive. Thank you again for sharing your experience with us

5/5

Google

Thank you Phil for being so informative and knowledgeable about the property No pressure or sales pitch

Claire · 24 December 2025

Agent replied · 24 March 2026

Thank you for your kind words! We’re delighted to hear that Phil provided a knowledgeable and informative experience without any pressure. Your feedback means a lot to us, and we’ll be sure to pass it on to him. … More

5/5

Google

Great knowledge of the area & house - thank you Phill for a great viewing.

Maggie · 11 January 2026

Agent replied · 24 March 2026

Hi Maggie, thank you for taking the time to leave a five star review, we really appreciate your feedback, thank you - Dan

5/5

Google

Was shown around by Phil W. He was very informative, answered all my questions and I felt comfortable in his presence. Very pleased with my viewing.

Justine · 9 October 2026

Agent replied · 13 October 2026

Hi Justine, thank you for your positive review regarding your recent viewing experience with Miles and Barr. I hope that your property search continues to go well! Kind regards Charlotte

5/5

Google

Phil was amazing, very professional and informed about the property that we viewed. He was very personable and a pleasure to deal with!

Kai · 22 October 2025

Agent replied · 23 May 2026

Thank you for your wonderful feedback! We're thrilled to hear that Phil was professional, knowledgeable, and personable, I will be sure to pass on your kind words to him when he returns to the office tomorrow. Kind regards, Dan

5/5

Google

Phil showed me round a property and he was lovely and really helpful and all around a really good sales advisor . Would 100% recommend him and the rest of miles and Barr .

Gracey · 14 August 2026

Agent replied · 19 August 2026

Hello Gracey, thank you so much for your kind comments, its really great to hear. Kind regards, Dan Woodward, Sales Director

5/5

Google

Phil Hopkins is a darl, polite, friendly and professional. Thank you for facilitating such easy viewings.

Nicola · 24 December 2025

Agent replied · 24 March 2026

Thank you so much for your kind words! We’re really pleased to hear Phil made your viewings so easy and enjoyable, I'll be sure to pass on your feedback to him, thank you, Dan Woodward

5/5

Trustpilot

Highly recommend

The whole team, from Luke at offer stage to Denise who manages everything once the sale starts progressing have been amazing. Couldn’t recommend enough, it wasn’t an easy road with the sale of my property to purchase on with M&B but they took some of the stress out of it.

Gemma · 19 April 2026

Agent replied · 11 May 2026

We're happy to hear that the team provided amazing support during your sale. We appreciate your recommendation and are so glad we could alleviate some stress during a challenging process. Thank you!

5/5

Google

Phil gave us an excellent viewing of the property today He was knowledgeable about the house itself, about the area, and gave us time & space to fully take in the features and facilities.

Paul · 12 August 2026

Agent replied · 20 August 2026

Thank you for your kind words, Paul. We're delighted to hear that Phil provided you with an excellent viewing and shared his local expertise. We strive to deliver a seamless experience with professional support and integrity. If you have any further questions, please feel free to reach out to us. Thank you

5/5

Trustpilot

Becky was very helpful with keeping…

Becky was very helpful with keeping myself up to date on a regular basis with progress on my buyers solicitors.

Owen · 14 November 2025

Agent replied · 23 November 2025

We're happy to hear that we kept you informed about your buyer's solicitors. We appreciate your positive feedback and are grateful for your time.

5/5

Google

We had a delightful man by the name of Phil Hopkins show us around a property we wanted to view. A very happy, friendly man that clearly enjoys his work, knowledgeable, had done his research as we'd had the pleasure of Phil on a house …

James · 16 May 2026

Agent replied · 7 May 2026

Thank you for sharing your wonderful experience, James. We're thrilled to hear that Phil provided such a friendly and knowledgeable tour. If you have any further questions, please feel free to reach out to us. Kind regards, Dan Woodward, Sales Director

5/5

Trustpilot

I have been so happy with the process…

I have been so happy with the process from start to finish. The team have been amazing. The way they work the business is fantastic. I couldn’t fault them. Becky white at the end process has been so helpful and understanding. Would highly recommend them so much

Leisa · 7 May 2026

Agent replied · 12 May 2026

We're happy to hear that you were so pleased with the entire process. It's great to know that our team's work ethic stood out to you, and that you found our support helpful. We appreciate your recommendation!

5/5

Trustpilot

A wonderful and extremely pleasant sales progressor

We have been truly blessed with having Melissa Scarsbrook by our side during the whole selling process..she has been nothing but courteous, professional and informative..she has been a wonderful kingpin ,queenpin?? during the trials encountered during the weeks of processing the sale of our lovely dad's property...

Jacqueline · 6 May 2026

Agent replied · 12 May 2026

We're so happy to hear that you felt supported by our team, especially during the sale of the property. We appreciate your kind words regarding the service you received; it means a lot to us. Thank you for sharing your experience.

5/5

Trustpilot

Recommend

A great team, polite, helpful and professional, louise Daly was fantastic, great communication and pleasure to deal with throughout.

R · 17 November 2025

Agent replied · 23 November 2025

Thanks so much for leaving us a review and for your very kind words for Louise, your sales progressor. We will be sure to pass your feedback on! All the best for the future

5/5

Trustpilot

Property Purchase

Miles and Barr and Debbie Mead have been very helpful with our purchase, keeping us informed regularly with the progress of the sale, always promptly answering my queries.

Julie · 11 September 2026

Agent replied · 14 September 2026

Thank you, Julie, for sharing your fantastic experience with us. We're thrilled to know that our team kept you well-informed and provided prompt support during your purchase. We always aim to deliver a seamless experience with professionalism and integrity. If you need any further assistance, please feel free to reach out to us

5/5

Google

Phil was really friendly and helpful in showing us around the property we viewed. He had great insight to the properties potential and provided an exceptional service.

Jack · 22 August 2025

Agent replied · 23 May 2026

Hi Jack, thank you so much for taking the time to leave such a positive review from your viewings with Phil. We look forward to helping you in the future. Kind regards Dan

5/5

Trustpilot

Doing very well

Doing very well, Melissa kept us up to date at every turn, explained the procedure expertly, anything that needed updating,signing, was done in good time,nothing was to much trouble for her, and any questions we had we're answered as soon as she could all in all made the process a lot easier than it might have been,and there were plenty of twists and turns to deal with.

Anthony · 23 May 2025

5/5

Google

Max Squires conducted the viewing for me and was exceptionally kind, professional, and helpful throughout the entire process. He took the time to show me the property thoroughly and answered all my questions with patience and courtesy. His …

Rana · 26 June 2026

Agent replied · 9 June 2026

Thank you for sharing your wonderful experience with us, Rana. We are delighted to hear that Max provided you with exceptional support and professionalism during your viewing. Our team strives to deliver a seamless experience, and it's … More

5/5

Google

Recently viewed a property with Phil Hopkins, very friendly, informative and professional, put me at ease and answered all the questions I had, a credit to your company, thank you.

Jane · 26 August 2026

Agent replied · 16 September 2026

Thank you, Jane, for your kind words about your experience with Phil. We are thrilled to hear that he made you feel at ease and provided professional support. We appreciate your feedback and look forward to assisting you further. Thank you, Dan Woodward

5/5

Trustpilot

Kerrie

Kerrie, is and always has been super diligent and timely in her communications with us. She is swift to fix problems and comes to us with solutions alongside any issues. Couldn't ask for more really :)

Garrie · 14 July 2026

Agent replied · 17 July 2026

Thank you for your kind words, Garrie. We are thrilled to hear that Kerrie's timely communication and problem-solving have made a positive impact. We strive to provide efficient support and deliver customer value with integrity. If you ever need anything further, please don't hesitate to reach out to us.

5/5

Google

Many thanks Phil for showing us round the bungalow today.

Lewis · 24 January 2026

Agent replied · 24 March 2026

Thank you so much for your kind words Lewis Care. We are thrilled to hear you enjoyed your tour of the bungalow and appreciate your trust in our service. We look forward to welcoming you back soon. Thank you, Dan

5/5

Trustpilot

Debbie Thwaite

Debbie Thwaite, our sales progressor, took over half way through our sale. On our behalf, Debbie negotiated some tricky situations that arose. She chased when others needed chasing. Debbie was open and straight, especially when things were getting difficult. She kept us updated and supported throughout the whole process.

Steven · 21 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Miles and Barr

Has Miles and Barr won any awards?

Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.

Want Miles and Barr to help?

Send Miles and Barr a message.

What do you need help with?

Miles and Barr will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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