Trusted Agent profile Β· Broadstairs

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Miles and Barr reviews in Broadstairs

β˜…β˜…β˜…β˜…β˜… Excellent

1,416 reviews across 2 platforms

45 High Street, Broadstairs, CT10 1WP

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Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,416 reviews on two platforms, including 585 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.

Google logo

4.8 / 5

585

Reviews on Google

This office

Trustpilot logo

831

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Google

Brilliant estate agents. Phil was really helpful and very friendly when showing us around.

Georgia Β· 14 May 2026

Agent replied Β· 22 May 2026

Thank you for the fantastic feedback! We’re so pleased to hear you had a great experience and that Phil was helpful and friendly throughout your viewing. I’ll be sure to pass your kind comments on to him. We really appreciate you taking the time to leave a review. Dan Woodward, Sales Director

5/5

Google

Phil was an absolute gent and answered all my questions I asked him πŸ‘πŸΌπŸ‘πŸΌ …

Barry Β· 6 May 2026

Agent replied Β· 8 May 2026

Hi Barry, thank you for leaving us a positive review, have a great day. Thank you Dan.

5/5

Google

I viewed a property last weekend with Phil & I just wanted to praise how lovely he was. He was really professional and I could tell he loves his job. He made me and my mum feel welcome and answered any questions that I had. Was really impressed! πŸ˜‡ …

Dani Β· 6 August 2026

Agent replied Β· 6 August 2026

Hi, thank you so much for taking the time to share this! 😊 We're delighted to hear you had such a positive experience with Phil. He really does take pride in what he does, and it's wonderful to know he made both you and your mum feel so … More

5/5

Trustpilot

Debbie at Miles & Barr was very helpful…

Debbie at Miles & Barr was very helpful when purchasing our first home. Her communication was excellent when we had any questions or queries.

Alice Β· 9 October 2026

5/5

Google

Phil Hopkins was a friendly professional sales advisor who accommodated our requests to view our requested properties.

Helen Β· 18 April 2026

Agent replied Β· 18 May 2026

Thank you for your kind feedback! We’re delighted to hear that Phil provided a friendly and professional experience while showing you properties in Broadstairs. Meeting client needs and making house viewings smooth is exactly what our team … More

5/5

Google

Great viewing. Phil was exceptionally welcoming and knowledgeable, as well as facilitating a very professional viewing experience

Paul Β· 18 April 2026

Agent replied Β· 18 May 2026

Thank you for your kind words, Paul. We appreciate your feedback and look forward to supporting you again in the future. Thank you Dan

5/5

Google

Phill was our agent who showed us around two properties today. phill was super helpful with great experience and advice on the properties and current market. He knows what we’re looking for which gives us confidence in our search for a new home.

Joe Β· 22 August 2025

Agent replied Β· 23 May 2026

Thank you so much for your wonderful feedback! We're delighted to hear that Phil was able to share his knowledge and provide helpful advice on both the properties and the current market. It’s great to know he understands what you’re looking for and is helping you feel confident in your search for a new home. Best regards, Dan

5/5

Google

Today we went for our β€˜measure up’ viewing. Phil was very helpful and friendly. He allowed us as much time as we needed to take pictures and take all the measurements down. A very down to earth, chatty, friendly guy. Thank you Phil!

Phoebe Β· 22 August 2025

Agent replied Β· 23 May 2026

Hi Phoebe, Really appreciate your kind words! We’re so pleased Phil was able to give you the time and space you needed during your measure up viewing, while also keeping things relaxed and friendly. It’s great to hear he helped make the … More

4/5

Trustpilot

Louise Daly was splendid

Louise Daly was splendid - quick, smart and reliable

Philip Β· 11 June 2026

Agent replied Β· 16 June 2026

Thank you for your kind words, Philip. We're delighted to hear that you found our support quick, smart and reliable.

5/5

Google

Phil was lovely showing me around a property in Broadstairs. He was very knowledgeable about the local area as well.

Krystal Β· 17 March 2026

Agent replied Β· 24 March 2026

Thank you for your kind words, Krystal. We are thrilled to hear that Phil provided you with a lovely viewing and shared his local expertise. We strive to put people first and deliver a seamless experience through our professional support. If you have any further questions, please feel free to reach out to us. Many thanks Dan

5/5

Google

Phil was extremely friendly, informative, patient and welcoming. He gave us a great overview of the property and made us feel at ease. Thank you Phil!

Billy Β· 24 January 2026

Agent replied Β· 24 March 2026

Thank you for your wonderful feedback, Billy. We are thrilled to hear that Phil made you feel at ease with his friendly and informative service. We appreciate your trust in us and look forward to welcoming you back for another great experience. Kind Regards, Dan

5/5

Trustpilot

Mel was available when needed and…

Mel was available when needed and supportive of the process. She was detailed and quick in responses and kept me in the loop at all stages

Holly Β· 23 January 2026

Agent replied Β· 24 January 2026

Thank you for your wonderful feedback, Holly. We're thrilled to hear that Mel, your sales progressor, was available, supportive, and kept you informed throughout the process. Your experience reflects our commitment to our customer focused service, and we look forward to helping you again in the future.

5/5

Google

Just been showed round by Phil. Very welcoming and personable, would happily have Phil show us around properties all week! Thanks Phil!

Miss Β· 24 February 2026

Agent replied Β· 24 March 2026

Thank you for your kind feedback! We’re delighted to hear you enjoyed your property viewing in Broadstairs and that Phil made such a welcoming impression. We’d be more than happy to show you around plenty more houses, we are here to help … More

5/5

Google

Phil was friendly, professional, and really easy to talk with. He took the time to show me around and answered all my questions clearly. Great experience overall.

Alex Β· 12 January 2026

Agent replied Β· 24 March 2026

Hi Alex, Thank you for your lovely feedback. We’re so pleased to hear that Phil made your viewing such a positive experience and took the time to answer all your questions. His friendly and professional approach is something we truly value, and we’re glad it came through. We hope to be of help again soon. Kind regards, Dan Woodward

5/5

Google

Phil was amazing in showing me not only one place but kindly also showed me another and went out of his way to help. πŸ˜ŠπŸ‘πŸ‘ He is polite kind and a true gentleman. πŸ˜‡πŸ™βœ¨ Wish him.success in his job. πŸ€πŸŒŸπŸŽ‰ …

Nadia Β· 26 August 2025

Agent replied Β· 9 September 2025

Thank you so much for your kind words! πŸ˜ŠπŸ‘ We’re thrilled to hear about your experience with Phil. He truly goes above and beyond, and we’re proud to have him on our team. πŸ˜‡πŸŒŸ- Thank you - Dan Woodward, Sales Director …

5/5

Google

Phil Hopkins was a lovely and helpful sales advisor, he was warm and funny though-out out viewing and very informative with any questions we had.

Joe Β· 24 January 2026

Agent replied Β· 24 March 2026

Thank you for your kind feedback. I’m delighted to hear that Phil made your viewing such a positive experience and that his warm, friendly approach and knowledge stood out. I’ll be sure to pass your comments on to him, I know he’ll really … More

5/5

Google

Phil was great! He was very helpful, answered any questions we had and sourced information that we requested.

Emma Β· 23 March 2026

Agent replied Β· 18 May 2026

Thank you so much for your kind words, Emma Keen! We're thrilled to hear that Phil provided you with great support and was able to answer all your questions. Your feedback is invaluable to us and we look forward to helping you again. Thank you, Dan

5/5

Google

Five stars for Sales Advisor Phil Hopkins! Extremely friendly, professional, and gave some of the best advice I’ve received during my property search. If you're looking for someone who is honest and truly has your best interests at heart, look no further! Thanks for going above and beyond!

Mohammad Β· 1 August 2026

Agent replied Β· 6 August 2026

Thank you so much for your fantastic feedback! We're delighted to hear Phil made such a positive impact with his friendly, professional approach and honest advice. We'll be sure to pass your kind words on to him, they'll mean a lot. Thanks again for your recommendation! Kind regards Dan

5/5

Google

Phil Hopkins was very very helpful had him in 3 viewings at our house- could not recommend miles & Barr enough!

Harrison Β· 24 February 2026

Agent replied Β· 24 March 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear Phil was so helpful across your viewings and that you’d highly recommend us. We really appreciate your support. Thank you, Dan Woodward, Sales Director

5/5

Trustpilot

Excellent Progression Service

The after sales service with Louise has been brilliant.

Gary Β· 27 May 2026

Agent replied Β· 29 May 2026

Thank you for your kind words, Gary. We're thrilled to hear that Louise, your sales progressor, provided you with excellent support and communication. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Have had a very positive experience…

Have had a very positive experience from the beginning, very professional Curtis. Would like to recommend the company. Thank you particularly to Becky White for keeping me updated on the progression most helpful during what can be a stressful time.

Julie Β· 20 September 2026

Agent replied Β· 23 September 2026

Thank you for sharing your positive experience, Julie. We are thrilled to hear that our professional team provided you with valuable support during a stressful time. We strive to keep our customers updated and appreciate your recommendation. If you need anything else, please don't hesitate to reach out to us

5/5

Trustpilot

Louise was a total star

Louise was a total star. So proactive, empathetic and communicative.

Michelle Β· 19 May 2026

Agent replied Β· 27 May 2026

Thank you for your kind words, Michelle. We are thrilled to hear that Louise provided such proactive and empathetic support. Our team strives to deliver a seamless experience through clear communication and professional integrity. We appreciate your feedback and look forward to assisting you again

5/5

Google

Really helpful and informative when looking at 2 properties! Thanks Phil

Matthew Β· 11 May 2026

Agent replied Β· 22 May 2026

Thank you for the great feedback! We’re so pleased to hear you found the viewings helpful and informative. I’ll be sure to pass your kind comments on to Phil. Best of luck with your property search, and please let us know if we can help further. Dan Woodward, Sales Director

5/5

Google

Phil was fantastic. Helped us find our new house in Broadstairs in warp speed!

Taylor Β· 18 April 2026

Agent replied Β· 18 May 2026

Thank you for your wonderful feedback, Taylor. We're thrilled to hear that Phil provided such efficient support in helping you find your new home in Broadstairs. We wish you all the best with your new purchase. Kind regards, Dan Woodward, Sales Director.

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Questions about Miles and Barr

Has Miles won any awards?

Yes. In The Trusted Agent 2026 awards: Miles, Broadstairs won Trusted Agent; Miles, Canterbury won Trusted Agent.

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What do you need help with?

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