Trusted Agent profile Β· Broadstairs

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Miles and Barr reviews in Broadstairs

β˜…β˜…β˜…β˜…β˜… Excellent

1,410 reviews across 2 platforms

45 High Street, Broadstairs, CT10 1WP

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Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,410 reviews on two platforms, including 584 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.

Google logo

4.8 / 5

584

Reviews on Google

This office

Trustpilot logo

826

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Google

Phil was helpful and friendly and let us take our time to look around. Very recommended πŸ‘Œ πŸ‘πŸ» …

Mireia Β· 28 May 2026

Agent replied Β· 9 June 2026

Thank you, Mireia, for your kind words about Phil's helpful and friendly support. We're delighted you felt comfortable taking your time to explore. We always strive to put people first and deliver a seamless experience. Your recommendation means a lot to us!

4/5

Google

Phil is a nice guy, to the point and effective. He seems informed and honest, he did a good job with our viewings ✊

James Β· 18 April 2026

Agent replied Β· 18 May 2026

Thank you for sharing your experience, James. We're glad to hear that Phil was effective and provided good support during your viewings. Please feel free to reach out if you'd like to discuss anything further. Thank you, Dan

5/5

Google

Sarah was very helpful when valuing our house and Phil did a great job showing us around the house in Bradstow Way. Very professional.

John Β· 18 April 2026

Agent replied Β· 18 May 2026

Thank you for your kind words, John. We're thrilled to hear that Sarah provided valuable support and that Phil showcased the house so professionally. We look forward to helping you in the future. Kind regards, Dan

5/5

Google

Phil was a real credit to the company, both friendly and professional, thank you.

GrahamB Β· 24 June 2026

Agent replied Β· 15 July 2026

Thank you for your kind words. We're delighted to hear that Phil made such a positive impression and represented the company so well. We’ll be sure to pass on your feedback to him. … More

5/5

Trustpilot

Big thank you to Becky & Giuseppe for…

Big thank you to Becky & Giuseppe for helping us get through the buying process, great communication throughout the journey

Sian Β· 8 May 2026

Agent replied Β· 12 May 2026

We're happy to hear that the buying process went smoothly for you. We appreciate your positive feedback regarding the communication provided during your journey.

5/5

Google

Phil Hopkins was very professional, approachable and helpful. He had very good knowledge of the properties we viewed and the surrounding areas.

Ryan Β· 23 April 2026

Agent replied Β· 7 May 2026

Thank you, Ryan, for your kind words. We're thrilled to hear that Phil provided you with professional support and showcased his local expertise. If you need further assistance, please don't hesitate to reach out to us. Thank you, Dan Woodward

5/5

Google

Phil was great, showed us around wasn’t too pushy and gave us some great knowledge about the property

Flora Β· 21 May 2026

Agent replied Β· 22 May 2026

Thanks so much for the kind words! It was a pleasure showing you around. I’m really glad you found the visit helpful and informative. If you’ve got any other questions about the property, just let me know! Thank you. Phil

5/5

Google

Phil was very helpful and courteous in showing me a few viewings. I highly recommend his service

E Β· 28 May 2026

Agent replied Β· 9 June 2026

Thank you for your kind words. We're delighted to hear that Phil provided you with helpful and courteous support during your viewings. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Thank you, Dan

5/5

Google

I viewed a number of properties with Max Squires and having met with a number of agents on my property search, I can safely say that Max was easily the best of the agents that I have dealt with. …

MattMoz Β· 16 November 2025

Agent replied Β· 23 May 2026

Hi Matt, Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience with Max and Hermione during your property search with us this week. … More

5/5

Google

Miles and Barr are very fortunate to have such great agents. I have been shown around a few properties now by Phil Hopkins, and he is always a pleasure to meet. He is very professional and knowledgeable about the houses and the area. Keep up the great work Phil.

Vernon Β· 13 September 2026

Agent replied Β· 16 September 2026

Thank you for your kind words, Vernon. We are thrilled to hear your comments on the team, its made Phil's morning reading this. Good luck with your search, Kind regards, Dan Woodward

5/5

Google

Met with Phil today and viewed 3 properties. Phil was early for the first viewing and had already opened up, which included the balcony door to present the property at its best. Phil was very friendly, and knowledgeable about each of the …

Sarah Β· 17 October 2025

Agent replied Β· 23 May 2026

Thank you so much for taking the time to leave such a detailed review. We’re delighted to hear that Phil made such a positive impression, arriving early and going the extra mile to present the properties at their best. It’s great to know … More

5/5

Trustpilot

Having dealt with Miles & Barr I feel…

Having dealt with Miles & Barr I feel compelled to write this review. They are professional efficient and caring. Abi the Property Manager I have been dealing with is exceptional and highly professional. Thank you for looking after all my business. I cannot fault Abi and Miles & Barr

Customer Β· 11 September 2026

Agent replied Β· 10 October 2026

Thank you for your wonderful feedback. We are thrilled to hear that you found our support to be professional and efficient. It’s great to know that Abi provided you with exceptional service. We truly value your business and are here to help whenever you need us.

5/5

Google

Phil Hopkins was very friendly, professional and welcoming when showing us a property for sale. Excellent sales advisor would recommend.

Jack Β· 30 April 2026

Agent replied Β· 7 May 2026

Thank you, Jack, for your kind words. We are delighted to hear that you found Phil to be friendly and professional during your property viewing. We strive to deliver a seamless experience with clear communication and consistent support. … More

5/5

Google

Everything with the viewing was great, thanks to Phil Hopkins, he knew the area and property very well and answered all my questions and told me about Broadstairs area. Thank you

Orkun Β· 24 January 2026

Agent replied Β· 24 March 2026

Thank you for your kind review. I’m delighted to hear that Phil’s local knowledge and understanding of the property made your viewing such a positive experience. I’ll be sure to pass your thanks on to him. Kind regards, Dan Woodward

5/5

Trustpilot

Emily was extremely pro-active in her…

Emily was extremely pro-active in her communication and we felt fully informed during the whole process.

Roy Β· 22 May 2026

Agent replied Β· 27 May 2026

Thank you for your wonderful feedback, Roy. We're delighted to hear that Emily's proactive communication kept you fully informed throughout the process.

5/5

Google

Phil was very friendly and knowledgeable during a house viewing! He greeted us warmly and answered all our questions with enthusiasm. His passion made the experience enjoyable.

Matt Β· 24 February 2026

Agent replied Β· 24 March 2026

Thank you so much for your kind words! We’re thrilled to hear that Phil’s friendliness, knowledge, and passion made your viewing such an enjoyable experience. Kind regards, Dan Woodward, Sales Director.

5/5

Trustpilot

Louise and her team have been amazing…

Louise and her team have been amazing with helping us getting our house, thank you so much

Olivia Β· 12 May 2026

Agent replied Β· 15 May 2026

We're so glad we could help you with your new home. Thank you for your kind words!

5/5

Google

A good viewing of a large bungalow which could have been a good contender for our desired house move. The split level of the property was a nice feature in the lounge however, steps down to the garden was not to our liking

Steve Β· 7 October 2026

Agent replied Β· 13 October 2026

Hello Steve, Thank you so much for taking the time to write this review, we wish you luck on your property search moving forward! Kind regards Charlotte

5/5

Google

Being interested in a property I'd found on line. I made appointment to view the place with Phil Hopkins. He was already at the property when I arrived and was very helpful but not pushy, which I appreciated greatly. Overall very professional service

Si Β· 1 October 2026

Agent replied Β· 6 October 2026

Thank you for the review, I am glad you found the whole experience with Phil a positive one. Good luck in your home search and finding a property! Kind regards Charlotte

5/5

Trustpilot

Great experience with Miles & Barr from…

Great experience with Miles & Barr from start to finish of buying our first home. Nadine has great communication, very prompt in getting back to any questions. She was clear and helpful when encountering obstacles along the way and made the sale as stress free as possible. We fully recommend her and the team

Jay Β· 18 July 2026

Agent replied Β· 20 July 2026

Thank you, Jay & Eve, for sharing your wonderful experience. We are thrilled to hear that Nadine provided prompt and clear communication throughout your home buying journey. We truly appreciate your recommendation and wish you all the best in your new home!

5/5

Trustpilot

Emily stickler Our home-buying champ

Emily stickler was our contact point for the purchase of our first home, she was great from start to finish and got involved when we needed her too chasing paperwork,solicitors.Emily also kept us up to date fully with the process week by week and we were able to complete in a month as no chain either side because of the fast efficient service she provided. She answered all our calls and questions promptly. This whole process was made stress free by Emily and we thank her for that....

Belinda Β· 25 August 2026

5/5

Trustpilot

The sales progressor

The sales progressor, Emily Stickler, was professional and helpful all the way through a difficult process. She kept us involved all the way through and was helpful in solving problems that arose. She kept the sale on track and was encouraging even when things looked uncertain. A big thanks, Emily.

Linda Β· 11 August 2026

Agent replied Β· 15 August 2026

Thank you for sharing your experience, Linda. We're thrilled to hear that Emily provided professional support and kept you informed throughout the process. We strive to deliver a seamless experience with integrity and local expertise. If you need anything further, please don't hesitate to reach out to us

5/5

Google

Brilliant estate agents. Phil was really helpful and very friendly when showing us around.

Georgia Β· 14 May 2026

Agent replied Β· 22 May 2026

Thank you for the fantastic feedback! We’re so pleased to hear you had a great experience and that Phil was helpful and friendly throughout your viewing. I’ll be sure to pass your kind comments on to him. We really appreciate you taking the time to leave a review. Dan Woodward, Sales Director

5/5

Google

Phil was an absolute gent and answered all my questions I asked him πŸ‘πŸΌπŸ‘πŸΌ …

Barry Β· 6 May 2026

Agent replied Β· 8 May 2026

Hi Barry, thank you for leaving us a positive review, have a great day. Thank you Dan.

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Questions about Miles and Barr

Has Miles won any awards?

Yes. In The Trusted Agent 2026 awards: Miles, Broadstairs won Trusted Agent; Miles, Canterbury won Trusted Agent.

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Send Miles and Barr a message.

What do you need help with?

Miles and Barr will use your details to contact you about this. See our privacy notice.

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