Trusted Agent profile · Broadstairs
Verified
★★★★★
1,410 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1WP
Part of Miles, see every office.
Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,410 reviews on two platforms, including 584 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
TrustpilotDenise Lumpkin has been brilliant…
Denise Lumpkin has been brilliant throughout the whole process. Speeding things up for us and always at the end of the phone if we needed her!
We are so glad to hear our team provided such excellent support throughout your process. Thank you for sharing your positive experience!
5/5
GoogleA massive thank you to Phil Hopkins for showing us round a house viewing. He was really approachable and made the experience very relaxing for us. He was very knowledgeable and answered all our questions and never once made us feel rushed or under any pressure. Thanks again Phil.
Thank you so much for your kind words! We’re delighted to hear that Phil made your viewing relaxed and enjoyable, and that his knowledge and approachability helped answer all your questions. We’ll be sure to pass your feedback on to him, he’ll be thrilled to hear it. Kind regards, Dan Woodward
5/5
GooglePhil Hopkins was so helpful and supportive to my mum while she looked to move - never pressuring her, just very caring. Thank you Phil.
Thank you so much for your lovely feedback, Emma. It was a real pleasure for Phil and the team to help both you and your mum during the sale and her search for her new home. We’re so pleased to hear she felt supported and never under any … More
5/5
TrustpilotJade Eccott has made the process of buying a…
Jade has made the process of buying a first house less stressful than I thought with constant contact and updates as and when she had them. Without the contact with Jade we would have have been left in the dark on a few occasions. Highly recommended having her to help you along your way.
Thank you for sharing your experience, Harry. We're delighted to hear that Jade made your first home purchase less stressful with her constant updates and support. We strive to provide clear communication and professional assistance to ensure our clients feel informed every step of the way. If you need anything further, please don't hesitate to reach out to us
5/5
GooglePhil was really friendly, helpful and very accommodating! Would highly recommend!
Thank you for your kind words, Lucy. We're thrilled to hear that Phil provided friendly and accommodating support. We always strive to deliver a seamless experience with professional integrity. Your recommendation means a lot to us, and we look forward to assisting you again. Thank you. Dan Woodward
5/5
GoogleMet Phil on two viewings he was knowledgeable of the property and the local area , he made us feel at ease and made the experience extremely enjoyable . Thank you Phil
Thank you for sharing your kind words. We are thrilled to hear Phil made you feel at ease and provided valuable local expertise. Our team is dedicated to delivering seamless support and ensuring customer value. If you need anything further, please do not hesitate to reach out to us. Thank you, Dan
5/5
GoogleOut of all the estate agents in the area I found Miles & Barr to be the most professional. Phil Hopkins was a great example of this. …
Thank you for your kind words, Peter. We are delighted to hear that you found our team to be professional and trustworthy, that is exactly what we strive for. We look forward to assisting you with any future purchases or recommendations. Best wishes, Dan Woodward
4/5
TrustpilotEveryone was very helpful & Debbie Mead…
Everyone was very helpful & Debbie Mead kept us in the loop as to what was going on at all times.
Thank you for sharing your experience, Anne. We're glad to hear that our team, in particular, Debbie, your sales progressor, was helpful and kept you informed throughout the process. We apologise if there were any aspects that did not meet your expectations. Please feel free to reach out to us if you'd like to discuss your experience further.
5/5
GooglePhil was extremely helpful and personable. He welcomed us to the properties and answered any questions that we had. He allowed us to take our time on the viewings so we didn’t feel rushed. Thanks Lisa and Andy
Hi Andrew, thank you for taking the time to leave such a lovely review. I’m delighted to hear that Phil looked after you so well and made the viewings feel relaxed and welcoming. I’ll be sure to pass on your kind feedback to him. Wishing … More
5/5
GoogleExcellent experience today in Broadstairs. Phil was very helpful in helping us to view three properties and understand the local market.
Thank you for sharing your excellent experience, Luke. We're glad Phil provided helpful support while you viewed properties and gained insights into the local market. We strive to deliver a seamless experience with our professional … More
5/5
GoogleSo nice to do our second viewing with Phil, it was raining very hard yet he was happy to show us round the garden and outbuildings, and was genuinely excited for us. Thanks Angela
Thank you for your lovely review, Angela. We’re so pleased your second property viewing in Broadstairs was such a positive experience, even in the pouring rain! It’s great to hear Phil’s helped you fully explore the house, including the … More
5/5
TrustpilotBecky was very helpful in assisting…
Becky was very helpful in assisting with our first house purchase.
Thank you for sharing your experience, Danielle. We're delighted to hear that Becky provided such helpful support during your first house purchase. Our team is committed to delivering a seamless experience with professionalism and local expertise. If you need anything further, please don't hesitate to reach out to us
5/5
GoogleI recently purchased a house through Miles & Barr and from start to finish they were excellent - they were professional, warm, friendly and on top of everything. Nadine was the absolute glue that held the purchase together, she was a …
Dear Sammy, thank you so much for your wonderful feedback! We’re thrilled to hear your experience purchasing your home was so positive. Nadine will be delighted to hear your kind words, she truly goes the extra mile for every client. Wishing you all the best in your new home! 🏡✨ Kind regards, Dan Woodward …
5/5
GooglePhil at Miles & Barr was great, he showed us a range of properties and shared really useful local knowledge. Friendly, helpful, and easy to deal with.
Thank you for your wonderful feedback, Kristina. We are delighted to hear that Phil provided you such a great service and we look forward to helping you in the future. Thank you, Dan
5/5
TrustpilotExcellent service
Excellent service, Emily kept up up to date every step of the way, making our move go smoothly and taking off the pressure
Thank you, Tania, for your wonderful feedback. We're thrilled to hear that Emily provided excellent support and kept you informed throughout your move. Our goal is to ensure a smooth and efficient experience for our customers. We appreciate your recommendation and look forward to assisting you again in the future
5/5
GoogleMy husband and I have been viewing a lot of houses recently and Phil’s approach really stood out to us. He had lots of useful knowledge about the house and area but also allowed us our space to view the property for ourselves. He was so personable and it made the viewing experience a relaxed but insightful one.
Hi Max, thank you so much for leaving us such a positive review, its really appreciated and we look forward to helping you soon. Kind regards, Dan Woodward, Sales Director.
5/5
TrustpilotGreat Experience
Great experience with Miles & Barr for our first house purchase. Louise was very helpful, and communication was efficient.
Thank you, Izzy, for sharing your wonderful experience with us. We're delighted to hear that Louise, your sales progressor, provided helpful support and that our communication was efficient. We always strive to put our clients first and deliver a seamless experience. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotA great company to purchase through
I purchased my new property through Miles and Barr. Their communication was great from beginning to end, they kept me well informed and explained the process clearly. Their sales progressor Denise was attentive, professional and reassuring. I would most definitely recommend.
We're happy to hear that your property purchase went smoothly. We appreciate your highlighting our clear communication and the reassurance provided during the process from your sales progressor, Denise. Thank you for recommending our services!
5/5
GoogleMr. Max was really helpful in arranging viewings for us . Thankyou Max
Hi Monisha, thank you for taking the time to leave a review for Max, it has made his day to hear of your kind words. Thank you, Dan
5/5
GoogleGreat experience so far. Phil was personable, open, and informative. We’re very excited about the next step in securing our dream house.
Thank you for your kind words! We’re delighted to hear you’ve had such a great experience so far and that the team made the process feel open, informative, and exciting. Wishing you all the best with the next steps toward securing your dream home! Dan Woodward, Sales Director
5/5
TrustpilotLouise was excellent
Louise was excellent! Communicative, polite, responsive. The whole team at Cliftonville office did a great job handling the sale from start to finish. Would highly recommend
We appreciate your kind words! We're so glad that Louise and the team provided excellent service throughout the sale. We value your recommendation!
5/5
GoogleGreat all round experience, Phil was excellent and really knowledgeable. Thanks so much for your time!
Thank you for your fantastic feedback. We’re delighted to hear you had such a great experience and that Phil provided a knowledgeable and professional service. We really appreciate your kind words and will be sure to pass them on to Phil. Dan Woodward Sales Director
5/5
GooglePhil was great - informative and friendly, just the right balance of info and letting me work things out for myself.
Thank you for the wonderful feedback! We’re delighted to hear Phil struck the right balance and made your experience both informative and comfortable. I’ll be sure to pass your kind comments on to him. Thanks again for taking the time to share your experience. Thank you. Dan Woodward, Sales Director
5/5
GoogleFelt very well informed about the property Phil was on time and gave us plenty of time to view. Really appreciated his insight
Hi Simon, thank you so much for taking the time to leave us a review it is really appreciated. Thank you, Dan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miles, Broadstairs won Trusted Agent; Miles, Canterbury won Trusted Agent.
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