5/5
TrustpilotThe house was marketed well and sold…
The house was marketed well and sold very quickly.The photos taken highlighted the attributes of the house and garden.The Ocean team were very helpful and informative throughout the whole process.
Trusted Agent profile · Bristol
Ocean Downend reviews in Bristol
★★★★★
1,554 reviews across 2 platforms
11A Badminton Road, Bristol, BS16 6BD, BS16 6BD
Part of Ocean, see every office.
Ocean's office in Bristol, at 11A Badminton Road, is rated 4.8 out of 5 across 1,554 reviews on two platforms, including 282 Google reviews rated 4.8.
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Reviews
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI had the pleasure of working with Jemima to rent a new home for my family. She made our experience enjoyable and stress-free by her professionalism and kindness. From the beginning to the end, every step of the process was made for us clear in an expert manner. Thank you :)
5/5
TrustpilotOceans Property Lawyers
Oceans Property Lawyers (specifically Victoria and Claire) were fantastic in assisting me with a Buy To Let Mortgage. Very professional and always at hand to help via email or phone. I would certainly recommend them to anyone who required this or a similar service.
5/5
GoogleI cannot thank all the people who work here enough!! From Jake coming round to value, to Alicja and Marks hard work in showing people round, Kate’s fantastic job of getting things moving smoothly and keeping us up to date, and Georgia and Laura being the most fantastic property lawyers!! These guys work hard and are so professional, but also really lovely personal people who always have a smile on their faces!! I cannot thank them enough and I will actually miss popping in for a cuppa and a chat!! God bless you always xxx
5/5
TrustpilotOcean Experience
Jemima & James are both absolutely brilliant, they made the letting process as smooth and hassle free as possible.I would recommend both of them and would add that they are a credit to Ocean as a company.
1/5
TrustpilotDisgusted with the extortionate admin…
Disgusted with the extortionate admin fees applied to poor students when moving property.£330 plus to change a tenancy.Shame on you.
Agent replied · 27 December 2024
Your comments are surprising. Regrettably, these are standard costs that were clearly outlined in our tenancy agreement and the appropriate legislation. They account for legitimate expenses incurred by both Ocean Letting and Management and the landlord in situations such as this where a tenant decides to vacate within two months of a fixed-term agreement. This situation necessitates the expenditure of time, resources, and paperwork to integrate a new tenant into the agreement, ensuring uninterrupted occupancy for all tenants remaining, and complete rental payment to the landlord. As you may recall from your own experience, this process is quite thorough.Regards Ocean
5/5
GoogleThank you! Oceans were extremely helpful had great communication and very quick with responding.
1/5
TrustpilotDifficult to contact
Difficult to contact - once we paid the holding fee they replied to emails slowly and ignored questions asked re timings, then requested documentation filled in in short time frames. Wouldn't use again.
5/5
TrustpilotConveyancing Review
Managed to buy and move into our house in around 4/5 months
5/5
GoogleWe recently moved into a new home in BS16 9EY, Ocean Agents really helped us in each process of tenancy. Guided, and clearly explained in each moments of process...really appreciated on their work and guidance...really helpful agency, staffs are much polite ,supervising correctly. Much recommended....thankfull especially jemmima, James ..
5/5
TrustpilotGood reliable estate agents
Ocean were very reliable and responded to all enquiries promptly and efficiently. A Special mention should be given to Lauren and Billy who were both exceptional in dealing with our flat purchase. Thank you
5/5
TrustpilotMake life easy
Ocean Financial Services have made life so easy sorting out my mortgage needs. I've used them a number of times, most recently to port a mortgage they had previously arranged for me. Have recommended to numerous people
5/5
TrustpilotGreat service
Ocean have been brilliant to deal with throughout the sale of our flat.Really helpful staff. Always super friendly, very professional and knowledgeable. No complaints at all
5/5
TrustpilotExcellent service!
Thank you, Ocean Estate, Bradley Stoke Team!! Liam Malone, we cannot thank you enough!! Great service provided throughout our home buying process!! Very professional & courteous! Quick & timely response. Kept us informed & updated on the progress! Thank you, Emily & Seamas, for all your assistance!
5/5
TrustpilotExcellent mortgage advice
Amazing service from a very professional team with their finger in the pulse. Very responsive and dedicated to ensuring we got the best possible mortgage and insurance deals. Excellent all round.
5/5
TrustpilotProactive and professional
I have recently rented my flat out with Ocean Estate Agents and they have acted proactively and professionally throughout. Jemima and James have been particularly helpful during this process.
5/5
TrustpilotExcellent service and excellent staff
Ocean have been fantastic estate agents throughout my application process for one of their properties. A special mention for William Jenkins who has been superb with dealing with any issues I had. Hope to deal with both Ocean and Will again.
5/5
TrustpilotRe-mortgaging
Very helpful team at Ocean Financial Services that were fast at answering our questions and kept us updated along the way when re-mortgaging. Very please with the service we received.
5/5
TrustpilotFantastic Service
Luigi and Tracey are excellent and we have used Ocean Financial Services for a number of years now. They are thorough, professional and extremely efficient. We have recommended them to many and will continue to do so!
5/5
TrustpilotGreat service
Great service received both from Neil and Tracey. They worked out our mortgage very professionally and supported us every step of the way. Definitely will use their services again.
5/5
GoogleAfter searching the market for some time Scott has helped me and my partner to find our home in a very professional way. The process was easy and clear and Scott ensured we were kept up to date each step of the way in the process. We now have our keys and are moving in all with the help from Scott and James. Many thanks againPositiveResponsiveness, Professionalism
4/5
TrustpilotPatience in clarifying doubts
The conveyancing process was new to us but we have been guided well through various stages and kept us informed.All our questions during the process were well clarified with patience and clarity.
5/5
TrustpilotThe Ocean team is very efficient and…
The Ocean team is very efficient and professional. They made the process of selling my house as smooth as it can be. All the team members involved have been very helpful. I will definitely recommend their service.
5/5
TrustpilotOcean provided conveyancing services on…
Ocean provided conveyancing services on a recent sale with a very difficult purchasing party.Due diligence, patience, persistence and a useful sense of humour culminated finally in a successful and satisfactory completion.Many thanks indeed, particularly to Karen L.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Ocean Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
