Trusted Agent profile · Bristol

Ocean Downend reviews in Bristol

4.8

★★★★★ Excellent

1,553 reviews across 2 platforms

11A Badminton Road, Bristol, BS16 6BD, BS16 6BD

Part of Ocean, see every office.

Ocean's office in Bristol, at 11A Badminton Road, is rated 4.8 out of 5 across 1,553 reviews on two platforms, including 282 Google reviews rated 4.8.

Google logo

4.8 / 5

282

Reviews on Google

This office

Trustpilot logo

1,271

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

I had such a hassle free experience working with Jemima! Thanks for making the process smooth and checking in. Would definitely recommend Ocean Downend

Naima · 3 November 2024

5/5

Trustpilot

Highly recommended and reliable agent

I instructed this company on personal recommendation from a work colleague. Ocean worked tirelessly to ensure all parties progressed and were kept informed. I was so impressed that I bought the move manager a bottle of wine. Top marks and well done.

John · 5 December 2023

5/5

Trustpilot

Thank you Will!!

Ocean went above and beyond to ensure that my rental journey was smooth and stress-free. Their communication was outstanding throughout the entire process. Thanks to to Will in particular who promptly answered all of my questions and kept me informed at every step of the process

Paulina · 18 August 2023

5/5

Trustpilot

Fantastic team

A fantastic team who, in my opinion, went above and beyond to ensure a smooth progress and deal with any potential issues before they became a big problem.Sadie in particular was amazing.My situation was an awkward one (probably not unique) but everything was handled exceptionally well.

Liam · 18 August 2023

5/5

Trustpilot

Highly recommend

I have used various estate agents and solicitors over the years and found Ocean to be conscientious and professional with excellent communication, making the process less stressful.

Guy · 11 September 2024

5/5

Trustpilot

Good communication

We were kept informed by means of an online form which was emailed to us regularly. Good not to have loads of paper.The fees were very reasonable and the period from accepting an offer to completion went very smoothly.

Ms · 25 January 2024

5/5

Google

I let my property with Ocean (and have been for the last 3.5 years) and I'm really happy with the service. Everyone I have worked with has been friendly, prompt, warm, and empathetic. I'd recommend Ocean to anyone looking to do the same.

Anna · 25 October 2023

5/5

Trustpilot

Best experience with Ocean

Best experience with Ocean , it,s a great choice , the team it,s very helpful, can give you good ideas abaut you dream house. If you ask me I will say Ocean it,s the best !

Iulia · 27 March 2024

5/5

Trustpilot

Ocean ,it,s the best team that I know

Ocean ,it,s the best team that I know , every person is so special and helpful, they will look for you to have the dream house for you ! Thank you Ocean and I'm really grateful!

Iulia · 26 March 2024

5/5

Trustpilot

Excellent service and communication

Regular email updates were great. The online portal is excellent; really easy to use and great for keeping up to date with progress. Highly recommended

Lisa · 5 October 2024

5/5

Trustpilot

Professional and responsive team at Ocean’s

Ocean’s doing a great job managing my HMO property in Downend for several years. Jamie-Lauren Du Toit, portfolio manager, is quick to let me know what’s going on at the house which needs my involvement and very responsive once I’ve made a decision. All smooth so far! James and Gerald in the Downend Lettings team are also most helpful and supportive when my tenants need local and urgent assistance.

Douglas · 12 February 2020

5/5

Trustpilot

James & Jemima

James & Jemima are very knowledgeable, and so helpful. They make things very easy during the letting process, and are always on the end of the phone if i need any help or advise. Thank you!

Glenn · 14 March 2024

5/5

Trustpilot

Very helpful throughout the process.

Steve · 20 June 2025

5/5

Trustpilot

Great experience

Bought our house through ocean and mainly dealt with joe and Liz and they were great! So helpful nothing was too much trouble Thank you

Hannah · 25 September 2024

5/5

Trustpilot

Recommend Tom and Jordan at Ocean 5 star service

Tom and Jordan at Ocean were excellent, very professional but friendly as well. They kept me updated at every step. Also the systems for uploading information were easy to use.

Marcus · 27 June 2024

5/5

Trustpilot

Great experience renting my first home

Dealt with both Keith and Charlie who have walked me through the process of renting my first home. Really appreciate everything you have done for me thus far! Thank you!

Katie · 26 June 2024

5/5

Google

I wanted to rent my flat out, so I decided to use ocean, was put into the hands of a guy called Scott Hudson, really nice guy helpful and kept my up to date through out! I didn’t have to do anything he done it all. If you want your flat/house rented just ask for him I couldn’t of had a better experiencePositiveResponsiveness, Quality, Professionalism, Value

Arun · 25 October 2020

5/5

Trustpilot

Helpful with renting

Ocean have been trustworthy and cooperative during me and my partners search for a flat. Amelia and Lily have been very helpful - both happy to answer any of our enquiries and were clear and punctual with their responses.

Corin · 21 December 2023

5/5

Trustpilot

They kept us up to date at all times

They kept us up to date at all times, were responsive and made us feel confident everything was being dealt with professionally and in good time.

Gordon · 27 August 2024

5/5

Trustpilot

An absolute pleasure to deal with and…

An absolute pleasure to deal with and made our house purchase really straightforward. The one thing that really sticks with me is the constant communication throughout. Thanks Ocean.Carly and Ryan

Carly · 18 June 2024

5/5

Google

Recently let my property with Ocean Downend and the service I received was first class. I met with Scott earlier in the week who put my property on the site the same day and has managed the process efficiently and professionally since. They have made what can be a stressful process very easy.

Harriet · 25 October 2022

5/5

Trustpilot

Speedy conclusion to the 'For Sale' process

My house sale concluded in the winter months which I would not recommend but the service provided really helped to alleviate the stresses involved in house sale/moving. Thank you very much for a smooth conveyancing experience.

Davenick · 14 February 2024

5/5

Trustpilot

We let our property through Ocean with…

We let our property through Ocean with Hema and Abu. We had a great experience, they were responsive and turned things around very quickly getting us some great tennants.

Cdel · 26 June 2024

5/5

Trustpilot

They've been very friendly and quick to…

They've been very friendly and quick to respond throughout the whole process. I also opted to use Ocean Property Lawyers, and that was a smooth experience, as well.

Kasanova · 11 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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