5/5
GoogleOcean were good letting agents there were some issues but they were ironed out fairly quickly. Jemima was especially good, very welcoming and helpful throughout the process!
Trusted Agent profile · Bristol
Ocean Downend reviews in Bristol
★★★★★
1,556 reviews across 2 platforms
11A Badminton Road, Bristol, BS16 6BD, BS16 6BD
Part of Ocean, see every office.
Ocean's office in Bristol, at 11A Badminton Road, is rated 4.8 out of 5 across 1,556 reviews on two platforms, including 282 Google reviews rated 4.8.
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Tell us what you need and we'll put you in touch. Ocean Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
Reviews
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
Google5/5
TrustpilotOcean are absolutely fantastic
Ocean are absolutely fantastic. Every member of staff is helpful, friendly and quick to answer any questions or queries. They made the whole process as smooth as possible and always answered the phone and emails. We are now happily settled in our new home and it wouldn’t have been possible without them. Thank you Ocean!
5/5
TrustpilotThey were very proactive and helped us…
They were very proactive and helped us at every step of the sell.The house valuation was the highest of the 3 estate agents we contacted but we sold very near to this price so good job on that too!
5/5
GoogleJemima at Ocean Lettings was very helpful & professional with our move. The whole process was quick and easy.
5/5
TrustpilotHaving just completed a sale on my…
Having just completed a sale on my propertyOcean have been amazing, Tanya has goneabove and beyond, keeping me informed at everystep of the way chasing solicitors on both sides,and always replying to calls and emails, and followingup any queries, or questions that I had.Very impressed with the service.
5/5
GoogleI worked with Gerald whilst getting a flat. The service was 10 out of 10. They were great, really professional and friendly. Would defo use them again in the future :)
5/5
GoogleOur house sold quickly, they were great with viewings. Great staff members, very friendly and quick to resolve any issues and respond ! would definitely use again! Thanks to all the team, especially Stacey!
5/5
TrustpilotFirst Rate Service
This was my first time using Ocean Financial Services and I honestly could not have asked for more. Neil Butler arranged my mortgage and managed to get me an incredible rate that matched my needs perfectly. We had a couple of issues due to an archaic rule at the lenders end, and Neil pursued matters against all odds and managed to get it turned around (how he did this I do not know). Once arranged, Tracey Green took over and oversaw everything from form queries to follow ups with solicitors. She checked in with me every few weeks to make sure everything was going smoothly with my purchase, and already has my mortgage renewal date in her diary so that they can look for new deals. They are a fantastic team and I cannot reccomend them highly enough.
5/5
TrustpilotExcellent service
Excellent service, particularly from Simon and Tracey who went above and beyond to ensure we could afford our dream home and have our mortgage ready to go. They were really professional and extremely knowledgeable. We cannot thank them enough.
5/5
TrustpilotThis purchase turned out to be far from…
This purchase turned out to be far from straightforward. However, the Westbury office of Ocean were there to help us every step of the way. Mel in particular was fabulous - supportive and able to find ways to help overcome obstacles.
5/5
TrustpilotFrom the time I found about the…
From the time I found about the availability of the apartment for rent till I made the call and got appointment for reviewing everything was amazing and lovely Chantelle Made everything smooth and easy with her pleasant attitude. Great team and will always deal with you.Thanks for everything.
5/5
TrustpilotGreat Experience
Nothing but good things to say about Ocean during the process of finding a rental flat. Lily B was very helpful and understood our requirements perfectly. She answered all of our questions promptly and was helpful throughout the entire process.
5/5
TrustpilotHow helpful Ocean is and they always do what they say they are going to do, whether it’s call back or email with updates
I started my journey with Jack at Ocean, who was polite, friendly and professional at all times. Then Paul the Manager took over and he kept me informed of any updates and was always happy to go through anything I wasn’t sure of. Very polite and professional too.
5/5
TrustpilotLess Stress with Ocean
The friendly, helpful and efficient staff, who kept us informed throughout the process of selling our property, made what is a stressful situation, much easier to cope with. Thank u to all at Ocean Estate Agents
5/5
TrustpilotHighly professional, prompt and courteous.
Ocean gave us free advice which helped us get our mortgage sorted. Then our solicitor - also through Ocean - helped us through the process of buying our first house and kept us informed about everything that was happening. The staff were all highly professional, prompt and courteous. Thank you, Ocean!
5/5
TrustpilotAlways available and willing to help.
Always responded quickly to phone calls and emails, were always willing to do whatever was requested to make the sale easier, particularly as I was selling at a distance. Professional throughout.
5/5
TrustpilotGreat professional and friendly sales team.
Great professional team handling the sale of my house. Great communication at all stages with online access for updates. Very helpful in resolving the issues which arose in the process . Can’t speak highly enough of the friendly entire team looking after my sale. Would definitely recommend to others.
5/5
GoogleI had a very positive experience with ocean home and they helped me to get the right property. Specially had a smooth experience with the letting negotiator Jemima Kevell and I recommend her highly.
5/5
TrustpilotGood service
I was impressed by the work of Lily in helping us secure our tenancy and the work of Laura in ensuring that our move-in went smoothly. Both gave quick and clear replies to any questions I had.
5/5
GoogleA professional, friendly, and reliable service. Would highly recommend especially because they keep you in the loop and very quick with replies. Jemima Kivell assisted me, and the entire process was smooth.
5/5
TrustpilotExcellent service
Excellent service provided by all at Ocean - notably Abu, Hema and Laura. I really appreciated how well i was supported with the letting of my flat - great communication and a lovely tenant was found quickly. Very pleased.
1/5
TrustpilotMis-sold my flat
Mis-sold my flat. They told me my lease length was a lot longer than it was in my lease contract. Quite a lot of other information was incorrectly presented by the estate agent too. Will be wary of them in the future.
5/5
TrustpilotLetting experience.
Very efficient and diligent un obtaining, reccomending and vetting tenants for my property.Kept well informed at all tmes and alays available for any queries.My thanks and appreciation for his competent and professional service in the participation in arranging this tenancy.
5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish! Wouldn't have considered anyone else to sell our property. Great staff.We also used Ocean Property lawyers and were very pleased with the service.
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Tell us what you need and we'll put you in touch. Ocean Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
