Trusted Agent profile · Bristol
★★★★★
1,559 reviews across 2 platforms
11A Badminton Road, Bristol, BS16 6BD, BS16 6BD
Part of Ocean, see every office.
Ocean's office in Bristol, at 11A Badminton Road, is rated 4.8 out of 5 across 1,559 reviews on two platforms, including 282 Google reviews rated 4.8.
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
5/5
TrustpilotLovely Company Exceptional Service
Lovely Company, excellent staff interface every step of the way. They went over and above expectations throughout the whole process of selling the property and when a problem arose through nobody's fault they stepped in, sorted it by making external arrangements, to ensure that no drama was made out of a crisis.Thank you so much Ocean Estates from the whole family.
5/5
TrustpilotExcellent service all round.
5/5
TrustpilotThanks Tommy!
Excellent experience, especially thanks to Tommy! He guided us through the process, ensuring our moving went smoothly. Highly recommend!
5/5
GoogleAnother professional and comprehensive service from the team. Thank you for helping find wonderful tenants.
5/5
TrustpilotGreat job!
Thanks to Paul and the team the whole process was straightforward and we are pleased with the outcome. Great job, thank you!
5/5
TrustpilotExcellent professional & helpful…
Excellent professional & helpful service received . Very helpful staff, particularly Mike & Melissa. Highly recommend Ocean estate agency to anybody.
5/5
TrustpilotGreat service from Lily and the team at…
Great service from Lily and the team at Ocean, letting was a breeze! Highly recommend!
5/5
TrustpilotWould recommend
Really good service. Everything was done quickly but correctly and Jemima was very helpful whenever we had questions. No reason not to give 5 stars!
5/5
GoogleHighly recommend Ocean Estate Agents Downend! Lisa and Jasmine were very supportive and always responded quickly and efficiently. We are ready to complete in a few days, and they, and Ocean Conveyancers, worked particularly hard to overcome obstacles that arose to get us there. Cannot recommend enough.PositiveResponsiveness, Professionalism
5/5
TrustpilotChantelle was really helpful and…
Chantelle was really helpful and answered any questions I had promptly. Would definitely recommend.
5/5
TrustpilotThank you to the Ocean team in W-O-T…
Thank you to the Ocean team in W-O-T for their friendly and helpful response to our queries. Steve, Mike but especially Melissa were great.
5/5
TrustpilotExcellent communication, the best yet
Excellent communication, from both sales and conveyancers. Did what they said they were going to do! We have moved 5 times during our time together of 43 years and this has been the best yet. We are both very happy. Now we are sat relaxing in our beautiful new home. Thank you for a great service.
5/5
TrustpilotHappy with my mortgage advice
Simon was great as mortgage advisor, quick, efficient and friendly. I recommend.
5/5
TrustpilotVery Happy with Ocean
Very happy with help from Adam, Jacob and Tom. Everything went through very smoothly. Also thanks to Olivia, Julie, Georgia and Ella from Ocean property lawyers .
5/5
TrustpilotVery efficient and reliable
Very efficient and reliable.
5/5
TrustpilotOcean conveyancers were great from…
Ocean conveyancers were great from start to finish. We really do appreciate all their hard work (particularly Lily) as our purchase was a tricky one. Always responded quickly and happy help.Thank you!
5/5
TrustpilotHouse viewing
Had a viewing with Claire. Very informative on aspects of the property.
5/5
TrustpilotMelissa was so knowledgeable and…
Melissa was so knowledgeable and professional in helping us that I would not appoint another agent to help us.
5/5
TrustpilotProfessional Team who worked hard for us
We both bought and sold our home with Ocean. We then used their solicitors to do the conveyancy on both sides. It was an easy process and the whole thing (buying and selling) took just 15 weeks from initial contact to completion. The whole team worked really hard for us but I'd like to mention 3 people who really went above and beyond. Seamas, Emily and Livia, you all made our lives easier. Thank you
5/5
GoogleReally positive experience with Ocean when applying for a rental property - Clear and helpful with the process, and quick to respond. Thank you for making the process a bit less stressful. Special thanks to Jemima who dealt with us.
5/5
TrustpilotResponsive and professional
We had a really good experience with Oceans Conveyancing (Bradley Stoke) when buying our house. The team were professional, efficient and communicative throughout the process and helped us navigate some hurdles effectively. Thanks in particular to Livia Cupello who was in daily contact with us towards the end of the process - really appreciated being kept in the loop.
5/5
TrustpilotValuable advices and great support
It is the second Mortgage that was negociated through Ocean and we are really satisfied with the service received everytime. We've received very good advised, timely update and were satisifed with the final mortgage signed. Thanks for helping us chose the best mortgage for us and taking the time to know our long term plans
5/5
TrustpilotGood price achieved quickly
Good price achieved quickly.
5/5
TrustpilotSpecial thanks to Dimitri
Special thanks to Dimitri for his outstanding work, attentive to details, hardworking, and quick. We're truly grateful for everything you've done!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ocean Bristol won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 20252025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
Yes. Ocean Downend won Gold for Best Estate Agent Guide 2026 Gold Award, Downend branch at EA Masters 2025, and 1 other industry award since 2022.
