Harbourside Property Group Bristol reviews

★★★★★ 5/5

Google

I would not hesitate to recommend Harbourside Property Group who marketed and successfully sold my flat in Clifton village. A phone call followed by a face to face meeting (my request) quickly established my requirements and expectations. Nick kept me well informed in a timely manner and applied his considerable experience in the local property market to foresee a couple of potential issues ultimately leading to completion on time.PositiveResponsiveness, Quality, Professionalism, Value

James · 27 August 2021

★★★★★ 5/5

Google

Walked in today without an appointment and had a really positive chat with the team. Super open-minded, engaged, and receptive to new ideas, especially around future tech and communication tools. Great energy, solid professionalism, and a business clearly interested in evolving with the times. Definitely a standout among the places I’ve visited lately. Appreciate the openness, looking forward to staying in touch and seeing where this can lead.

ZED3000Assistant · 20 February 2026

★★★★★ 5/5

Google

Thank you to Marika and the team for their help and clear communication through the process. Much appreciated.

Vicky · 20 February 2026

★★★★★ 1/5

Google

Extremely inefficient regarding deposit return. This agency only returned our deposit 1 month after the due date when we consistently followed up out of fear of not being paid back. Awful at responding when we were chasing them for it, completely inefficient.

Alice · 8 August 2026

★★★★★ 1/5

Google

Unfortunately I didn’t have a great experience with this company when viewing a potential flat. I was booked in for a viewing which at no point was I told it would be a group viewing, me and several other people were all waiting outside in the rain to view a one bedroom flat. The flat anyway was very small which made viewing incredibly difficult with several others all crammed in. The property itself was very messy as a tenant was still living there, the property pictures listed originally on Rightmove weren’t the same as the property I viewed, granted they were very similar but certainly not the same property. They also included photos of a balcony in the original listing which wasn’t a part of the actual property, this was misleading. This particular property had a air conditioning unit in the ceiling, one of the people I was viewing with asked about this, the agent then said it wasn’t included in the rental agreement, this was strange as it was built into the ceiling. When questioned on why that was, the agent said the landlord refuses to fix it if it breaks so tenants are asked not to use it at all as it’s very temperamental. (To me this translates as it’s already broken and the landlord just refuses to spend any money to fix it) The property was also listed as having parking which turned out to be at extra cost not included in the rent. I feel this reflects badly on this particular landlord but also by association Harbourside property group. This left a sour taste in my mouth as reading some other poor reviews it seems tenant concerns and reports have been ignored on many occasions. Definitely enough red flags to put me off! Hopefully Harbourside property group can be more forthcoming when it comes to listings as well as viewings Thanks

Cat · 22 September 2025

★★★★★ 5/5

Google

Excellent mortgage advice from Rob and ongoing support. My property search ended up being over a period of about 10 months due to purchases falling through. Rob was so patient and understanding with my many stupid questions. He took the time to chat through concerns and give me a bit of direction when I was feeling overwhelmed with the whole process. Would highly recommend Rob for mortgage advice.

Jenny · 29 November 2020

★★★★★ 5/5

Google

I can certainly recommend Nick Worlock for your letting needs. He is personable and a great communicator. He kept in touch with me throughout the whole process and worked hard to find a tenant. Thanks very much.

Jemma · 20 March 2024

★★★★★ 5/5

Google

Nick has been very helpful and responsive throughout our engagement. He understands the property market very well and gave some great advice. He has your interest at heart and you can count on him 100%. Highly recommend Nick if you have a place to sell.

Tya · 20 March 2025

★★★★★ 5/5

Google

Great service. Nick was very helpful. Thankyou. 👍 …

Bristol · 6 March 2026

★★★★★ 4/5

Google

Nick and the team helped us find tenants for our inner city flat. We were pleased with their approach to the letting of the property, for keeping us fully informed throughout the process, and ultimately finding us good quality tenants. We would be happy to use their services again in the future and to recommend them to other landlords.

David · 28 October 2021

★★★★★ 5/5

Google

Robert helped me every step of the way with the purchase of a new property, went through absolutely everything with a fine tooth comb. Any questions and queries I needed he was extremely quick to respond. Would definitely recommend to anybody who is looking for a mortgage broker. Thanks very much for all the help & support Rob!

Daryl · 21 January 2026

★★★★★ 5/5

Google

We had a great collaboration and communication with HPG over the last 8 years as tenants in two flats in CQN! Eleanor has been great in assisting us with all aspects of our tenancy! Thank you very much! Highly recommended!

Joey · 5 March 2023

★★★★★ 5/5

Google

It's been a delightful experience living in the rental apartment provided by Harbourside Property Group in Bristol since start. HPG is a wonderful estate agent with professional and trusted team members - the whole renting proceses are smooth and high standard and the team members are proactive and responsive to carrying out the routine property inspection and the day-to-day housing issues to make sure everyting of the property is safe and functional. Moreover, during my stay, I run into some issues to be contacted with the block management and I came to HPG for assistance, the lovely team members were super friendly and offered a great help in a professional and timely manner. Would highly recommend HPG to everyone who are looking for a property to rent in Bristol :)

Sissi · 5 April 2025

★★★★★ 5/5

Google

Found an apartment through HPG, Everyone I dealt with were professional, friendly and helpful. Great family run business in the centre of Bristol. Couldn’t recommend Robert, Nick and the team enough!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 22 June 2023

★★★★★ 5/5

Google

Eleanor was extremely friendly and helpful as I searched for a letting on short notice; she took me for a viewing for a relevant property immediately after I walked into the office and kept in contact throughout the process when I had questions.

Noah · 13 August 2022

★★★★★ 5/5

Google

Nick and the team at Harbourside are fantastic. They helped me through a difficult sale making sure I got best value for my property. Very responsive and very honest and clear in their advice. I would recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Craig · 22 June 2022

★★★★★ 5/5

Google

Dealt with Nick over the course of trying to sell my flat. All the time, Nick was quick to respond to my emails and phone calls, and very straight forward to deal with. The approach seemed honest and realistic throughout. When the sale fell through (no fault of Nick's or HPG), he was very helpful with letting the flat, and went beyond what I might have expected. I felt much more valued as a customer than in my past experience with other agencies covering the area.

Nicholas · 29 December 2020

★★★★★ 5/5

Google

I have dealt with HPG throughout in the purchase and subsequent sale 6 years later of a rental property in central Bristol, and in the managing the property and dealing with the lettings on my behalf. I just want to say thank you to Nick, Alex and the team for all their help, professionalism and friendliness throughout in what was quite a new experience for me, as well as their knowledge of the market. They were always willing to offer advice and take time to explain things to me, and Nick achieved a very good price for the property when I came to sell it. Thank you to all!

Charmian · 30 October 2020

★★★★★ 1/5

Google

Rented through them. I have rented properties in the past, and this is the first time I have add an issue with a landlord/letting agent. They did not respond when there were issues with flat, and then tried to take …

Dylan · 20 March 2025

★★★★★ 1/5

Google

So unprofessional! The agents don't even know which properties are still on the market. They reply to emails by copy and paste older emails which are not answering your enquiry and they have a bad attitude. I got told by two agents that I can rent a property without a viewing and two days later the manager told me that renting a flat without a viewing is not possible. There is definetly a lack of communication and organization between the staff! Well, a landlord who trusted Harbourside Property Group to rent their property just mised a tenant!

George · 28 February 2020

★★★★★ 5/5

Google

Nick put a lot effort into getting viewings and selling my flat. Very proactive approach. During the conveyancing, we had difficulties with some solicitors being very slow and unresponsive but Nick kept chasing everyone involved ensuring the sale was moving aheadPositiveResponsiveness, Value

Luis · 22 June 2021

★★★★★ 5/5

Google

Amazing property group, extremely knowledgeable agents, I was helped by Elle who provided 5* customer service. My family and I are more than happy with our decision to use Harbourside Property Group to explore properties around the area. Highly recommend!PositiveProfessionalism

Jordan · 27 August 2021

★★★★★ 5/5

Google

Rented a flat through HPG in my final year. There were a few issues but they reacted quickly and communication was good. Had a good experience overall. would recommend if you are wanting a BS1 City Centre Apartment.

Harriett · 28 October 2021

★★★★★ 5/5

Google

Great company to deal with. I viewed, purchased and let a property all dealt with by Nick, he would constantly keep me up to date with the position progress, Answer my calls and respond to …

Lottie · 20 March 2025