Trusted Agent profile · Bristol, City of
★★★★★
274 reviews across 2 platforms
770 Fishponds Road Fishponds, Bristol, BS16 3UA, Bristol, City of, BS16 3UA
Taylors's office in Bristol, City of, at 770 Fishponds Road Fishponds, is rated 3.5 out of 5 across 274 reviews on two platforms, including 131 Google reviews rated 4.7.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
GoogleHad a couple of viewings with both Jacob and Kirsten, both very friendly and helpful. When making an offer on a property Jacob made it easy to understand the process and was great to deal with.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHuge thanks to Taylor’s Fishponds for all the help and guidance with the sale of my father in laws property. Particularly to Ross and Abbie who never gave up on us and were complete superstars with their patience and optimism at a difficult time. We could not have done it without you and I would highly recommend you to anyone.
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
GoogleI am so pleased to had decided to use Taylors for the sale of my house . Ellie and Ross were excellent from valuation to completion. Was kept up to speed more or less every week about the sale. Would use again or recommend without hesitation. So once again thankyou Ellie and Ross brilliant team.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleStephen Allen was of tremendous value to us at what was not only an incredibly difficult time but also in very complicated circumstances. Stephen was positive throughout and went above and beyond to ensure we got what we wanted. We can neither thank nor recommend Stephen and his team enoughPositiveResponsiveness, Quality, Professionalism, Value
Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotLettings management
Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.
5/5
GoogleWe used Taylors Fishponds to sell our home and they were absolutely wonderful. Katie and Xenia are the dream team - professional throughout, brilliant at keeping us updated and never minded us calling by regularly when our stress levels got the better of us! After our first buyer fell through they pulled out all the stops for us and found us the perfect cash buyer so we could complete our purchase. We are now happily settling into our new home. Thank you so very much :)
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service.Ross and Ellie were brilliant. They were professional communicative and friendly. They made everything easy. From the first meeting with Ross it was clear that we were making the right choice in choosing Tylors to sell our property. Fantastic team work. I highly Recommend Taylors.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
TrustpilotI had a very excellent experience with…
I had a very excellent experience with how the team handled my moving into a property they manage in Newport especially with the assistance of the wonderful ladies Shantae and Georgina who where professional and forthcoming with how they handled my renting experience 👍🏽👍🏽👍🏽👍🏽
5/5
TrustpilotWe have been landlords for more than 18…
We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.
5/5
GoogleEllie was so helpful from our initial viewings all the way through to exchange. Really easy to talk to and never made us feel like our questions were too much. Made the process of first time buying much easier - Thank you Ellie!PositiveQuality, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotYet another great service!
Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!
5/5
Trustpilot5 Star's doesn't do David, Katie and Taylors Swindon justice!
5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!
1/5
TrustpilotWe listed a property with the kingswood…
We listed a property with the kingswood estate agents who advised to put it on as an auction. The original value of the property was set at £210,000. Within a month of the property being listed the auctioneer was already trying to drop the price of the property by £40,000 to £170,000. We were not happy about this as it had hardly been on the market for a while and didn't want to lose that much value in that short of a time. We asked that the property be relisted normally and not on auction which Taylors advised they would do. 6 weeks later we get a message from Taylors stating they'd had no interest and to request we drop the price again at which point we checked the advert online to find out they were still advertising the property on as auction and had no changed it as requested. We were pretty annoyed about this and asked that they remove it from listing and we would go elsewhere as they had made a complete mess of trying to sell our property. This is also an ex rental property so it is costing us money to hold onto it empty.
5/5
GoogleEllie and Ross were great: they were "on it" without being pushy, they chased up things as needed and it felt that we were being taken care of. They were both friendly and professional and I'd like to thank them for all of their help ☺️PositiveResponsiveness, Professionalism
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
5/5
GoogleI found these estate agents so helpful and took us through the process of buying our first house with competence and professionalism. Thankyou to Ross and the team for all your help. And the morgage advisor Stephen Allen is amazing too.
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotAvoid like a plague
Horrendous Lettings agency, ready to gulp down entire of your deposit, that's their game. You cant escape, so if possible dont get into it. Anyone struggling can consult me, shall let you know how to extract every last legitimate money that you deserve to be returned. I took them to the adjudicator and won.
5/5
GoogleRoss and Xenia provided a seamless process from the initial valuation visit to the completion date on the sale of our mothers house. They are professional and caring and nothing was too much trouble in response to our queries whether over the phone or in person. We were kept fully up to date as to how the sale was proceeding by Ross, Xenia and our solicitor Amy. A first class experience in my first experience of selling a house
Hi Teresa! Thanks so much for this great 5* review. All of the Fishponds team really do appreciate your feedback and kind words. Graham - Customer Relations
5/5
GoogleWe recently decided to move from our much loved family home. We used Taylor’s in Fishponds to market the property and throughout the whole process Xenia the lady dealing with the sale has been very professional and helpful. She has taken the time to really get to know our house and the area and was always on time for any viewings that were booked. Katie the manager has been extremely professional and helpful throughout the process. Would definitely recommend.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotJane Cook(Taylors Downed) is amazing! …
Recently purchased a property via Taylors Downend. All staff were very helpful. In particular, Jane Cook. She knew exactly what was happening and always updated me when requested. Excellent!
5/5
GoogleAfter initially speaking with Katie Hooper, Jaden Palmer confirmed our viewing appointment and was extremely helpful, courteous and friendly when we met on Saturday 10 January. His honest and open approach as he showed us the property … More
5/5
GoogleProfessional and helpful, Ross and his team went the extra mile to secure exchange of contracts, easy to get hold of and always responsive to phone calls and emails.PositiveResponsiveness, Professionalism
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBig thank you to Xenia and Katie for their wonderful help today. Both were extremely professional and generous with their time. We really appreciate you both going the extra mile.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotFANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.
5/5
Trustpilot5 Star Service!
All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Bristol, City of office has 274 reviews across two platforms: 131 on Google, 143 on Trustpilot (across the whole business).
Taylors Fishponds is rated 3.5 out of 5 across all 274 reviews, and 4.7 out of 5 on Google from 131 reviews.
Taylors Fishponds, 770 Fishponds Road Fishponds, Bristol, BS16 3UA, Bristol, City of, BS16 3UA.
