5/5
TrustpilotGreat service
Very professional, friendly people. They were always very helpful and kept in touch with us throughout the process, making things easier for us. Great people, great service.
Trusted Agent profile · Bristol, City of
Ocean Westbury on Trym reviews in Bristol, City of
★★★★★
1,659 reviews across 3 platforms
73 Westbury Hill, Westbury on Trym, Bristol, BS9 3AD, Bristol, City of, BS9 3AD
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 73 Westbury Hill, is rated 4.8 out of 5 across 1,659 reviews on three platforms, including 159 Google reviews rated 4.9.
159
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,480
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe used Ocean Legal services not the…
We used Ocean Legal services not the Estate Agents
5/5
TrustpilotThe team at Ocean helped us 7 years ago…
The team at Ocean helped us 7 years ago with buying our house, and with two remortgages since. Each time we have found them proactive, friendly and professional. They have really taken the stress out of the process. Would (and do!) highly recommend
4/5
TrustpilotOcean was very close to the property I…
Ocean was very close to the property I had to sell as the Executor of my friend’s Estate so very convenient for me. All the staff I met were very helpful and I was pleased with the outcome.
5/5
TrustpilotI had worked alongside Melissa in my…
I had worked alongside Melissa in my purchase, she gave very good communication, quick replies through emails and the she had made the whole process of selling and buying easy. Everyone working at ocean agency has been very helpful.
4/5
TrustpilotExcellent service
After an initial hiccup with marketing, the staff I have dealt with at the Westbury on Trym branch have been excellent. Very appoachable and friendly but also professional and they have gone above and beyond duty to be as helpful as possible, including during the period between acceptance of offer and exhange.
5/5
TrustpilotReally great service
Really great service, polite, friendly and always available to answer any questions whether immediately on the phone or via email. Let me know about better offers available to me so I knew I was getting the best service and the best rate.
5/5
TrustpilotI was impressed with the dedication and…
I was impressed with the dedication and commitment of the team to get the initiative completed. They were available anytime to help and respectful to the disruption this causes for families. I recommend.
5/5
TrustpilotSimon
Simon - Oceans mortgage broker- was incredible. Super helpful, very easily contactable and dealt with our slightly tricky mortgage options excellently. Also just a lovely guy! Tracey also provided great additional support.
5/5
TrustpilotRegularly updated me
Regularly updated me on what was happening and were always willing to accommodate requests for additional work while the property was empty.
5/5
TrustpilotI have experienced a lot of different…
I have experienced a lot of different estate agents and Georgia from Ocean was one of the best. She was incredibly helpful throughout our viewing answering all questions. A very friendly personality and made the viewing an enjoyable experience despite the stresses of the current rental market.
5/5
TrustpilotI highly recommend Ocean Agency
I highly recommend Ocean Agency, as well as their agent Jack Evans, who was quick and helpful in helping us with our rental.
1/5
TrustpilotDisgusting service
Disgusting serviceRude unhelpful ignore emails don’t reply to phone calls shocking service
Agent replied · 22 November 2024
We are sorry to hear of your disappointment. As you will see from the thousands of positive reviews here on Trust Pilot your experience is contrary to the very high standards of customer care we expect to provide. We want to learn more on this matter but have not been able to find any record of a client of this name so far. If you could provide more details via customercare@oceanhome.co.uk a Director will look into it.Regards, Ocean
5/5
FacebookQuick and efficient service from all the team. Helped me organise same day viewings and then to let one of them very quickly. Would recommend thanks.
5/5
TrustpilotI would definitely use Ocean again
I would definitely use Ocean again. They do their job well. Things are done quickly and efficiently. They are helpful and friendly and keep you informed all the way through the process
5/5
TrustpilotVery professional with high efficiency
Sell and buy at the same time with Ocean agency and solicitors, who are very professional with high efficiency, do appreciate all their great help and support with kindness and patience. Highly recommend!
5/5
TrustpilotBuying and Selling .All the Ocean staff were friendly
All the Ocean staff were friendly, helpful ,sincere and nothing was too much trouble ,despite some difficulties that arose during the transaction on both properties. With their help we,are pleased to say every thing went smoothly Many Thanks C& J
5/5
TrustpilotHighly recommended and reliable agent
I instructed this company on personal recommendation from a work colleague. Ocean worked tirelessly to ensure all parties progressed and were kept informed. I was so impressed that I bought the move manager a bottle of wine. Top marks and well done.
5/5
TrustpilotWhat a team 👍
Mark, Tanya and Natalie were excellent. I couldn’t expect more. First class service from a magnificent team. Thank you 👍
5/5
TrustpilotThank you Will!!
Ocean went above and beyond to ensure that my rental journey was smooth and stress-free. Their communication was outstanding throughout the entire process. Thanks to to Will in particular who promptly answered all of my questions and kept me informed at every step of the process
5/5
TrustpilotFantastic team
A fantastic team who, in my opinion, went above and beyond to ensure a smooth progress and deal with any potential issues before they became a big problem.Sadie in particular was amazing.My situation was an awkward one (probably not unique) but everything was handled exceptionally well.
5/5
TrustpilotHighly recommend
I have used various estate agents and solicitors over the years and found Ocean to be conscientious and professional with excellent communication, making the process less stressful.
5/5
TrustpilotGood communication
We were kept informed by means of an online form which was emailed to us regularly. Good not to have loads of paper.The fees were very reasonable and the period from accepting an offer to completion went very smoothly.
5/5
TrustpilotBest experience with Ocean
Best experience with Ocean , it,s a great choice , the team it,s very helpful, can give you good ideas abaut you dream house. If you ask me I will say Ocean it,s the best !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Westbury on Trym
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Westbury on Trym
Source: EA Masters winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Ocean Westbury on Trym hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Questions about Ocean Westbury on Trym
Has Ocean Westbury on Trym won any awards?
Yes. Ocean Westbury on Trym won Gold for Best Estate Agent Guide 2026 Gold Award, Westbury on Trym branch at EA Masters 2025, and 1 other industry award since 2022.
