Trusted Agent profile · Bristol, City of
★★★★★
1,660 reviews across 3 platforms
73 Westbury Hill, Westbury on Trym, Bristol, BS9 3AD, Bristol, City of, BS9 3AD
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 73 Westbury Hill, is rated 4.8 out of 5 across 1,660 reviews on three platforms, including 159 Google reviews rated 4.9.
159
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,481
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent move manager.
Cannot fault Ocean.A special mention for my move manager Melissa Bell from the Westbury on trym branch who was incredibly helpful and a voice of calm and reason at a difficult time.She was always ahead of the game with chasing the other side and I'm very grateful.All of the team were very good overall.
5/5
TrustpilotAn excellent professional service. Highly recommended
I have used Ocean to both buy and sell properties and I've always been highly impressed with the service, to the extent that I've recommended others who have since used them and also been highly satisfied. The service is friendly and efficient and (unlike some estate agents) doesn't just stop once you've signed the contract. They're competitively priced and, most importantly, don't promise what they can't deliver. I have used them for a number of years and have never been disappointed.
5/5
TrustpilotCharlie Bartlett is a nice
Charlie Bartlett is a nice, helpful and professional.
1/5
TrustpilotDifficult to contact
Difficult to contact - once we paid the holding fee they replied to emails slowly and ignored questions asked re timings, then requested documentation filled in in short time frames. Wouldn't use again.
5/5
TrustpilotConveyancing Review
Managed to buy and move into our house in around 4/5 months
5/5
TrustpilotGood reliable estate agents
Ocean were very reliable and responded to all enquiries promptly and efficiently. A Special mention should be given to Lauren and Billy who were both exceptional in dealing with our flat purchase. Thank you
5/5
TrustpilotMake life easy
Ocean Financial Services have made life so easy sorting out my mortgage needs. I've used them a number of times, most recently to port a mortgage they had previously arranged for me. Have recommended to numerous people
5/5
TrustpilotGreat service
Ocean have been brilliant to deal with throughout the sale of our flat.Really helpful staff. Always super friendly, very professional and knowledgeable. No complaints at all
5/5
TrustpilotExcellent service!
Thank you, Ocean Estate, Bradley Stoke Team!! Liam Malone, we cannot thank you enough!! Great service provided throughout our home buying process!! Very professional & courteous! Quick & timely response. Kept us informed & updated on the progress! Thank you, Emily & Seamas, for all your assistance!
5/5
TrustpilotExcellent mortgage advice
Amazing service from a very professional team with their finger in the pulse. Very responsive and dedicated to ensuring we got the best possible mortgage and insurance deals. Excellent all round.
5/5
TrustpilotProactive and professional
I have recently rented my flat out with Ocean Estate Agents and they have acted proactively and professionally throughout. Jemima and James have been particularly helpful during this process.
5/5
TrustpilotExcellent service and excellent staff
Ocean have been fantastic estate agents throughout my application process for one of their properties. A special mention for William Jenkins who has been superb with dealing with any issues I had. Hope to deal with both Ocean and Will again.
5/5
TrustpilotFantastic Service
Luigi and Tracey are excellent and we have used Ocean Financial Services for a number of years now. They are thorough, professional and extremely efficient. We have recommended them to many and will continue to do so!
5/5
TrustpilotRe-mortgaging
Very helpful team at Ocean Financial Services that were fast at answering our questions and kept us updated along the way when re-mortgaging. Very please with the service we received.
5/5
TrustpilotGreat service
Great service received both from Neil and Tracey. They worked out our mortgage very professionally and supported us every step of the way. Definitely will use their services again.
4/5
TrustpilotAfter requesting all the information…
After requesting all the information that my two siblings were receiving. The experience was very good. Also an early conversation with a sales /office person was quite challenging as she would not listen to MY concerns with the correspondence. She continually spoke over the top of me. Submitted by Julie Morris
4/5
TrustpilotPatience in clarifying doubts
The conveyancing process was new to us but we have been guided well through various stages and kept us informed.All our questions during the process were well clarified with patience and clarity.
5/5
TrustpilotThe Ocean team is very efficient and…
The Ocean team is very efficient and professional. They made the process of selling my house as smooth as it can be. All the team members involved have been very helpful. I will definitely recommend their service.
5/5
TrustpilotOcean provided conveyancing services on…
Ocean provided conveyancing services on a recent sale with a very difficult purchasing party.Due diligence, patience, persistence and a useful sense of humour culminated finally in a successful and satisfactory completion.Many thanks indeed, particularly to Karen L.
4/5
TrustpilotHad my first house purchase and Ocean…
Had my first house purchase and Ocean dealt with all the paperwork. We started the process in July and completed in November, no bad at all. They were always available and ready to help. I had a good experience with them and I will recommend them
5/5
TrustpilotI was pleased with the mortgage advice…
I was pleased with the mortgage advice provided by Neil that was tailored to my circumstances and level of understanding. Since selecting my new product Ocean's presence has been supportive with periodic updates at the right time. I will certainly use them again when it's time to renegotiate my mortgage again.
5/5
TrustpilotGreat service!
I used Ocean Financial Services for my home mortgage. They were very helpful in explaining us our options and the features of our mortgage. Their mortgage advisor and the whole financial services team were beyond helpful! They positively exceeded my expectations! Thanks Ocean!
5/5
TrustpilotOcean was very helpful throughout the…
Ocean was very helpful throughout the purchase of my first property. I was guided throughout the entire process, and referred to numerous 3rd party services that proved to be invaluable during the process.
5/5
TrustpilotGreat service from Ocean (Richard…
Great service from Ocean (Richard Jarrett and Claire Ford). From start to finish our re-mortgaging process went smoothly. Communication was constant and we were always kept informed of next steps. The whole process went much quicker than anticipated. Would definitely recommend for anyone wishing to move or re-mortgage. Fantastic service!
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Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 20252025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Westbury on Trym hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Ocean Westbury on Trym won Gold for Best Estate Agent Guide 2026 Gold Award, Westbury on Trym branch at EA Masters 2025, and 1 other industry award since 2022.
