5/5
TrustpilotHelpful and kind service
They've been very helpful while we were letting a property. Always being kind, they helped us to resolve every issue with a friendly approach. Thanks to dear Amelia West for dealing with our tenancy agreement.
Trusted Agent profile · Bristol, City of
Ocean Westbury on Trym reviews in Bristol, City of
★★★★★
1,659 reviews across 3 platforms
73 Westbury Hill, Westbury on Trym, Bristol, BS9 3AD, Bristol, City of, BS9 3AD
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 73 Westbury Hill, is rated 4.8 out of 5 across 1,659 reviews on three platforms, including 159 Google reviews rated 4.9.
159
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,480
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRecent house sale
We were very happy with the service we received when selling a house recently. The staff were very helpful and friendly and very approachable when we had any questions or queries.
5/5
TrustpilotWell done Gemma Gill
Well done Gemma Gill. Very meticulous legal service on the buying side. I highly recommend Ocean’s legal services. Great end-to-end legal provision for our house purchase. 👌
5/5
GoogleTommy was so helpful and took care of the whole process really well and professionally!
5/5
TrustpilotExcellent communication from agent
The property was difficult to sell and took a long time through no fault of the agent but they had clear advice about the selling strategy and they kept us well informed at all stages
5/5
GoogleGreat service from a friendly team! Thanks Steve and Dallas!
5/5
TrustpilotGenuine support & advice when needed
A very stressful buying and moving experience was eased by the friendly & helpful support given by Richard and Claire throughout the remortgage process. I felt valued as a customer and really grateful to have them on my side all the way through.
5/5
TrustpilotSmooth remortgage experience
I worked with "Ocean Financial Services" for my remortgage, and they were fantastic. Quick, efficient, and excellent communication throughout. Highly recommended!
5/5
GoogleI found this estate agent very friendly and knowledgeable about the local area. I want to mention Melissa Bell who gracious and happy and very helpful in my search.
5/5
TrustpilotI feel my experience with ocean was…
I feel my experience with ocean was amazing everyone was so helpful and kind from start to finish if I had to do it all again I would choose ocean
5/5
TrustpilotSimon supported me and my partner…
Simon supported me and my partner throughout the whole process. Advocated for us and had our best interest. Really recommend!!
4/5
TrustpilotResponsive and helpful!
Responsive and helpful throughout the process - helped us all along the process and got our house sold! The whole team were supportive and their local knowledge was a great asset. Thanks again!
5/5
TrustpilotThe Best of the Rest?
The entire team have been consistently helpful, bearing in mind that I live 100 miles away from the property.I went to Ocean on a recommendation that it was the best - I wasn't disappointed.
5/5
TrustpilotGiven 5 stars
Given 5 starsReally pleased with the performance and professionalism of this agency , Ocean Lettings and Management.Thank you , Keith A McKie!!!
5/5
TrustpilotSuper responsive and helpful
The team at Ocean were very good at keeping me updated throughout the house sale process, which took me 9 months to complete! They were very quick to respond to all of my queries, and were always very accessible to me.
5/5
TrustpilotGreat experience
We’ve had a great experience with ocean lettings team. All who we have dealt with have been fantastic and incredibly accommodating.So far our relationship has been a very positive one and one which we plan to continue.
5/5
TrustpilotGreat company
Great company, everyone was very helpful throughout the whole process of buying a house. Ollie and Cleo in particular were wonderful and very quick to respond to any queries.
5/5
TrustpilotFrom the time of the initial valuation…
From the time of the initial valuation to the Completion of the sale everything was done quickly and the communication was excellent. The whole process was completed in just over 10 weeks. I have no hesitation in recommending Ocean.
4/5
TrustpilotThank you so much for your help with…
Thank you so much for your help with selling our house and the process was so smooth because of your expertise.
5/5
TrustpilotThank you James, Jemima and property manager Kayleigh
James, Jemima and property manager Kayleigh are absolutely wonderful. They are very professional and efficient, a joy to work with. Thank you all!
1/5
FacebookDisgusted with their services as letting properties. Found porn DVD in our rental property. Not cleaned and way too many complaints to list. Would never recommend them.
Agent replied · 22 February 2025
I can't say we have been impressed with Ocean.
5/5
TrustpilotOcean Property Lawyers do everything in…
Ocean Property Lawyers do everything in a no nonsense manner and make the whole conveyancing process as painless as possible.
5/5
TrustpilotI have had a great experience dealing…
I have had a great experience dealing with Ocean Estate Agents, specifically working with Chantelle and Kayla. They are both very professional and communicative and they worked hard to get the results that we wanted. I would recommend.
5/5
TrustpilotGreat team - So far hassle free experience.
So far hassle free experience.The team found my tenants very quickly and responded to all my queries, which help me a lot with making up my mind.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Westbury on Trym
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Westbury on Trym
Source: EA Masters winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Ocean Westbury on Trym hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Questions about Ocean Westbury on Trym
Has Ocean Westbury on Trym won any awards?
Yes. Ocean Westbury on Trym won Gold for Best Estate Agent Guide 2026 Gold Award, Westbury on Trym branch at EA Masters 2025, and 1 other industry award since 2022.
