Trusted Agent profile · Bristol, City of
★★★★★
1,659 reviews across 3 platforms
73 Westbury Hill, Westbury on Trym, Bristol, BS9 3AD, Bristol, City of, BS9 3AD
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 73 Westbury Hill, is rated 4.8 out of 5 across 1,659 reviews on three platforms, including 159 Google reviews rated 4.9.
159
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,480
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you very much to Amelia for…
Thank you very much to Amelia for helping me securing a new place when I was kicked out from my previous flat under Notice 21. She made everything very swiftly and much less stressful for me when it usually is. Irina
5/5
TrustpilotCommunication
Communication is everything with buying and selling houses. Clear and prompt, so you know where you are , at what stage and what is required to proceed Ocean were very good.
5/5
TrustpilotI’ve recently been dealing with Kayla…
I’ve recently been dealing with Kayla and Chantelle who have been most helpful with the letting process for my house. I have used Ocean a lot in recent years and I find all the staff exceptional.
5/5
TrustpilotWe had a great experience with Ocean…
We had a great experience with Ocean when selling our house. Great communication from the beginning and very easy to deal with. The whole process felt well-managed.
5/5
TrustpilotLily Butler
Brilliant experience, very Helpful from Lily, if I have any further questions, I will gladly get in touch.
5/5
TrustpilotAmazing from start to finish
Amazing from start to finish. Ashleigh Westcott-Eden, Mark Cutler and Tanya West. were amazing always able to answer our questions and quick to reply to our emails or calls. Thank you
5/5
GoogleMel Bell was helpful with my house sale despite my buyer pulling out due to personal reasons.
5/5
TrustpilotWe had a great experience with Ocean…
We had a great experience with Ocean Lettings, especially with Amelia West as our agent. She was very helpful and made the process smooth and easy. Highly recommend!
5/5
TrustpilotLily Butler
Lily Butler, who’s a great agent and helps me a lot. I have very good experience in Ocean when she helps me.
5/5
TrustpilotGreat service
Great service. ALL the staff are friendly helpful and nothing is too much trouble. Would highly recommend! Thank you once again.
5/5
TrustpilotHighly recommended
Selling my mother’s home could not have gone smoother. Asking price achieved almost immediately. So appreciative of the help and support of all at Ocean.
5/5
Trustpilot2nd time using Ocean estate agents and…
2nd time using Ocean estate agents and always impressed with their estate agent and legal services.
5/5
TrustpilotSold our flat with Ocean
Myself and my sister sold our property with Ocean. We couldn’t have asked for a better estate agent and conveyancing team. So friendly and approachable and kept us well informed. I’d highly recommend them.
5/5
TrustpilotBrilliant service
The staff at Ocean were brilliant in answering all our questions and always managing to allay our worries immediately!We felt very supported with their competent and honest approach and we are happy to recommend their services !
5/5
TrustpilotI really enjoyed my experience with…
I really enjoyed my experience with Ocean. Excellent communication throughout and they chased up my queries very quicklyHighly recommend
5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish. Always kept up to date and always available for questions.
4/5
TrustpilotCommunication was strong
Communication was strong. Phone calls were answered, and it was easy to contact the relevant people.
5/5
TrustpilotStaff at Ocean were really helpful &…
Staff at Ocean were really helpful & would always get back to me in response to a question promptly
5/5
TrustpilotGreat service from Amelia West and Alun Johnson
Amelia West and Alun Johnson from Ocean (Bristol) provide an exceptional customer experiences with very professional, experienced and helpful service.
5/5
TrustpilotExcellent experience all throughout.
Excellent experience- clear. timely communication and very efficient service throughout the entire process of purchasing our first home. It was great having someone to explain things we weren't sure about and communicate with all parties.
5/5
TrustpilotGreat service at Ocean Lettings
Great service at Ocean Lettings. Jemima especially was very helpful and I couldn't fault the service.
5/5
TrustpilotKnowledgeable and good customer service
Mortgage renewal - knowledgeable and good customer service. Made the process straightforward and hassle free.
5/5
GoogleCould not fault Melissa for her attention to detail and excellent service. It definitely is the exception rather than the norm during the whole process.
5/5
TrustpilotExcellent
Great service. Kept us fully informed of the process and thank you for your patience and professionalism from all.We would highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 20252025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Westbury on Trym hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Ocean Westbury on Trym won Gold for Best Estate Agent Guide 2026 Gold Award, Westbury on Trym branch at EA Masters 2025, and 1 other industry award since 2022.
