5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, staff kept us informed with every stage of the house, from putting it on the market to the sale of the house.
Trusted Agent profile · Bristol, City of
Ocean Westbury on Trym reviews in Bristol, City of
★★★★★
1,659 reviews across 3 platforms
73 Westbury Hill, Westbury on Trym, Bristol, BS9 3AD, Bristol, City of, BS9 3AD
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 73 Westbury Hill, is rated 4.8 out of 5 across 1,659 reviews on three platforms, including 159 Google reviews rated 4.9.
159
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,480
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFabulous service
Fabulous service bought my house in Bradley stoke and sold the same house with Ocean . Hope to buy my dream house working with them again soon Cant recommend enough ⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotFriendly staff who kept us well…
Friendly staff who kept us well informed throughout the process
5/5
TrustpilotFirst Class Service!
Professional, friendly and incredibly knowledgable - I couldn't have asked for more. A special mention must go to Neil and Tracey who are the absolute best in the Mortgage World!
5/5
TrustpilotThese guys were on the ball and got the…
These guys were on the ball and got the job done as quick and efficiently as possible.
5/5
TrustpilotAlways willing to take time
Always willing to take time. Found a buyer on 2nd viewing. Just very pleasant. Realistic on price.
5/5
TrustpilotVery friendly staff and very good at…
Very friendly staff and very good at helping me get a quick sale. Lovely to be able to pop into the branch at any time and speak to them direct.
5/5
TrustpilotEvery one I dealt with was polite
Every one I dealt with was polite, proffessional and helpful and nothing was too much trouble. Would definately use them again in the future.
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish from Matt and Demi-Leigh.
5/5
TrustpilotExcellent service
Excellent service and also very helpful staff,Many thanks to all staff .
5/5
TrustpilotAbove and beyond
The communication, the compassion and constant professionalism. We lost 4 buyers but they never gave up on us and they was incredibly supportive. They went above and beyond multiple times.
5/5
TrustpilotHelpful and informative
Always very helpful when dealing with our Mortgage porting or renewal
5/5
TrustpilotCustomer service was brilliant
Customer service was brilliant, quick response and they reassured us the whole way.
5/5
TrustpilotGreat communication skills & the whole…
Great communication skills & the whole team help in every way they can tomake things as smooth as possible
5/5
TrustpilotGreat customer care
The service was excellent. Very knowledgeable about the location and their profession. They act timely and with solutions to every issue that arises. They were also caring and supportive.
5/5
TrustpilotWe got very supportive and professional…
We got very supportive and professional help by the property manager, Lily, from viewing requirement to signing the contract😊
5/5
GoogleWe have always found Melissa Bell most professional and she always acts in a timely manner with any queries we have.
5/5
TrustpilotReview by Landlord
All the staff I met were friendly, helpful and efficient. Altogether a smooth experience renting my property
5/5
TrustpilotProcess made easy.
Tommy has made the usually stressful tenancy process a breeze, on hand to help and very supportive & professional at all times. Credit to the team.
5/5
TrustpilotHighly recommend!
Communication and service is outstanding. All the team really care about their clients, what they need and make everything so easy.
5/5
TrustpilotFriendly staff, easy to deal with, good contact.
Really easy to deal with and went over and above with the marketing and advice for our sale. Good price and great recommendations. Entirely professional and would sell with again.
5/5
TrustpilotFriendly support
Friendly, reassuring staff who were always available for questions. Smooth process
5/5
TrustpilotProfessional service from Luigi and…
Professional service from Luigi and Tracey. Friendly and keeping us updated on the remortgage progress. Highly recommended :)
5/5
TrustpilotBought from Ocean
Bought from Ocean. Selling my property (independently fromOcean) had its hiccups but the Ocean team were great with the onward purchase, keeping in touch and held the chain together!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
EA Masters by year, 2025 to 2022
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Westbury on Trym
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Westbury on Trym
Source: EA Masters winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Ocean Westbury on Trym hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Questions about Ocean Westbury on Trym
Has Ocean Westbury on Trym won any awards?
Yes. Ocean Westbury on Trym won Gold for Best Estate Agent Guide 2026 Gold Award, Westbury on Trym branch at EA Masters 2025, and 1 other industry award since 2022.
