5/5
TrustpilotGeorgia has been really helpful
Georgia has been really helpful with our application to rent a property. She made the whole process feel really easy and is always very responsive
Trusted Agent profile · Bristol, City of
Ocean Westbury on Trym reviews in Bristol, City of
★★★★★
1,664 reviews across 3 platforms
73 Westbury Hill, Westbury on Trym, Bristol, BS9 3AD, Bristol, City of, BS9 3AD
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 73 Westbury Hill, is rated 4.8 out of 5 across 1,664 reviews on three platforms, including 159 Google reviews rated 4.9.
159
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,485
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI have had a great experience working with Mel on our house purchase. I have always found her helpful, positive, supportive and responsive. The atmosphere in the W-o-T office is welcoming and they are a lovely team.
5/5
TrustpilotAfter not receiving response from a lot…
After not receiving response from a lot of estate agencies when i applied through Ocean Estate Agents i immediately get a respond and they offer me different accommodation to view and was happy with the professionalism they have.i would like to really Appreciate Lilly Butler for your professionalism..i would recommend everyone to use Ocean Estate Agents
5/5
TrustpilotFlat hunting with Ocean.
Ocean Estate Agents were helpful and efficient in finding me a flat.
5/5
TrustpilotI recently was in search for a place to…
I recently was in search for a place to rent and Ocean helped me find it within a day! Lily Butler, who was responsible to arrange everything for me. She is fast and very friendly! I cannot thank her enough! I'll buy my first house from with Ocean's help soon too :)
5/5
TrustpilotKeith and Charlie were professional did…
Keith and Charlie were professional did exactly what they said they would do with no hassle
5/5
TrustpilotAmazing from start to finish
Amazing from start to finish. Communication was excellent and supported throughout the whole process. Would definetely recommend. Emily was outstanding
5/5
TrustpilotSeamless Experience for a First-Time Buyer
I recently purchased my first property, and the process of applying for a mortgage was made incredibly smooth by Ocean. As a first-time buyer, I had little knowledge about mortgages, but their team guided me patiently through every step. The communication was clear, and they simplified the complexities of the process. I highly recommend Ocean for their professionalism and making this daunting task surprisingly easy.
5/5
TrustpilotExcellent
Absolutely Brilliant 🤩 A massive Thank you to Steve Clarke & All the team. 💯 recommend, did a fantastic job.
5/5
TrustpilotThe Westbury on Trym team at Ocean
The Westbury on Trym team at Ocean were excellent. Being 200 miles away from Bristol meant that I heavily relied upon their marketing strategy; they chased up all manner of issues on my behalf to get the deal done. Feed back was also spot on, which enabled me to make the right call from vendors being unreasonable. My experience with Ocean estate agents was a positive one and would definitely use them again.
4/5
GoogleFriendly and quick to respond to any questions we had.
5/5
TrustpilotWilliam Jenkins was really helpful with…
William Jenkins was really helpful with finding a new property to move in, I would highly recommend using ocean’s lettings when looking for a new property
5/5
TrustpilotKelly, Nicola and the fab Ocean team
Kelly, Nicola and the team were fantastic from start to finish.
5/5
TrustpilotHighly recommended
Really good and professional service I’ve received from them while baying house .
5/5
Trustpilothe Estate Agents and the Conveyancing…
The Estate Agents and the Conveyancing Team at Ocean were very helpful. The arranging of visits to the property for sale extremely good. Communication also excellent. The Conveyancing Team were also extremely efficient and again Communication was excellent. Would definitely recommend. Another bonus was having the Estate Agent and the Conveyancing in the same building.
5/5
TrustpilotKept involved throughout and well…
Kept involved throughout and well informed. Friendly knowledgeable staff
5/5
TrustpilotThanks to Jemima for a well organised…
Thanks to Jemima for a well organised letting experience.
4/5
TrustpilotHappy customer
Abu Miah was warm and welcoming. Very easy sending documents and sorting our shared flat
5/5
Trustpilotgood experience
Abu was really helpful in sorting out our student property and managed to put everything in place quickly
4/5
TrustpilotGreat service provided and Melissa was…
Great service provided and Melissa was brilliant to deal with. Thanks
4/5
TrustpilotVery helpful staff with a tricky sale
The staff who helped with our sale were easy to contact and very helpful. It was a bit of a stressful process due to the first buyer being unreliable, but they did their best to guide and reassure us. We would have given 5 stars, but sometimes we were a little confused about the process and timeframes, but overall we were very happy with the service and would use them again.
5/5
TrustpilotHighly recommend mortgage services
Luigi and Clare at Ocean Mortgage Services are great. No question to small, responding to queries extremely quickly and thinking ahead to the very best solution/rates for our house remortgage. Would highly recommend to anyone needing a mortgage. Have used as a first time buyer, on a second house purchase and as a remortgage.
5/5
TrustpilotSo glad I chose Ocean to sell my house
So glad I chose Ocean to sell my house. Liam, Seamus and Emily have been amazingly supportive and professional, keeping in touch at every stage of the process, providing reassurance when needed and going above and beyond expectations. The level of customer care and professionalism has quite simply been outstanding. Thank you so much.
5/5
TrustpilotJemima was perfect,she made the process…
Jemima was perfect,she made the process easy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Westbury on Trym
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Westbury on Trym
Source: EA Masters winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Ocean Westbury on Trym hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Questions about Ocean Westbury on Trym
Has Ocean Westbury on Trym won any awards?
Yes. Ocean Westbury on Trym won Gold for Best Estate Agent Guide 2026 Gold Award, Westbury on Trym branch at EA Masters 2025, and 1 other industry award since 2022.
