5/5
GoogleI would like to commend Melissa Bell at Ocean Estate Agents at Westbury on Trym office. She is very helpful, knowledgeable and so easy to talk to. Nothing is too much trouble and would highly recommend her.
Trusted Agent profile · Bristol, City of
Ocean Westbury on Trym reviews in Bristol, City of
★★★★★
1,664 reviews across 3 platforms
73 Westbury Hill, Westbury on Trym, Bristol, BS9 3AD, Bristol, City of, BS9 3AD
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 73 Westbury Hill, is rated 4.8 out of 5 across 1,664 reviews on three platforms, including 159 Google reviews rated 4.9.
159
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,485
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Google5/5
TrustpilotJemima was super helpful and efficient!
4/5
TrustpilotOverall very good exerience
Overall, a very good experience from Ocean's estate agency and conveyancing teams. Obvious great local knowledge. Found me several potential buyers, so managed to achieve a good offer above the target. Helpful all the way through, with regular updates about progress with the process. The only disappointment was at the interface between the agency and conveyancing teams, as I was quoted the wrong conveyancing fee by the agency team.
5/5
TrustpilotFrom start to finish
From start to finish, Melissa Bell has been amazing in guiding us through our journey. Would definitely recommend Ocean Estate Agents and their solicitors!
5/5
TrustpilotReally helpful staff
Really helpful staff. Tanya kept us informed all the way through.Conveyors need to liaise with clients better, and not requesting information that they already have supplied. Numerous times.
5/5
TrustpilotGreat experience
Ocean Agents were great from the start of the process to the end. There was clear communication throughout and their staff are friendly, reliable and competent.
5/5
TrustpilotGreat communication from staff
Will and Tommy made our rent application extremely easy due to their fantastic communication! Highly recommend!
5/5
TrustpilotGreat staff & very helpful through the…
Great staff & very helpful through the whole process of purchasing my Mother's new home. Thank you Melissa!
5/5
GoogleMelissa Bell has been amazing, very professional and a joy to deal with
5/5
TrustpilotAbu at Bradley Stoke
Abu at the Bradley Stoke branch made my renting process happen with such ease, with him sorting everything out for me at such a fantastic speed. Thanks Abu.
5/5
TrustpilotFriendly staff
Abu was really helpful when showing us around the house as well as friendly. Answered all questions necessary
5/5
TrustpilotGreat communication
Great communication, great team at Ocean Bradley Stoke especially Emily and Oliwia
5/5
TrustpilotGreat Mortgage Brokers
We have used Ocean for over 10 years as mortgage brokers to our buy-to-let business, which is mostly made up of student and professional HMOs. They understand our requirements and the sector that we are in and provide relevant products for us to choose. The team ensure the mortgage goes through smoothly and are always ensure that there we are kept informed and reminded of any admin/documents from our end which could be delaying the process.
5/5
TrustpilotExcellent service
The team were very helpful, responsive and engaged, keeping us informed and updated throughout the process.
Agent replied · 23 December 2024
Thank you Vikki - it was a pleasure helping you with your mortgage
5/5
TrustpilotWhat a superb letting agency!
What a superb letting agency! They are well organised and very happy to help you in anyway possible. It was lovely having conversations with the agents when organising viewings! I viewed a property with Lily and she made the experience very enjoyable and definitely knew a lot about the property/ the property market! Thank you Ocean Team!
5/5
TrustpilotIncredibly Hard Working Team.
Sam Bonizzi, Evie Lane and the ocean team at Willow Brooke, Bradley Stoke,has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.
5/5
TrustpilotEverything went well
Everything went well. The coordinator was professional and we appreciate her help and support all the way through the purchase process .
5/5
TrustpilotHighly recomend
* Excellent communication with the client throughout the process* A good team approach. If one member wasn't available another knew what was happening and could action it.* A competitive fee structure* This is specialised legal conveyancing company - They do nothing but property conveyancing so know what they are doing.
5/5
TrustpilotOcean in westbury on trym
Thank you Mel for being so responsive and helpful these past few months. Lovely to meet you in person too !
5/5
TrustpilotHighly recommended
Highly recommended, Ocean manage several properties for me, thank you to Scott and the team
5/5
TrustpilotGreat
Great, responsive, professional, spot on.
4/5
TrustpilotVery helpful with answering questions
The ocean team were very helpful. Abu was great with handling all of our questions and queries.
4/5
GoogleVery smooth throughout the purchase with regular updates on progress. Only small niggle was that on the day of completion we had to chase for the keys however Mel came in to the office and saved the day
5/5
TrustpilotOur estate agent Sam McGreevy was…
Our estate agent Sam McGreevy was absolutely fantastic from start to finish. He was always very professional, friendly and listened carefully to our wants and wishes. Sam never pressured us nor steered us away from our must haves in a property. He was always relaxed and made us feel at ease every time we met him. Sam worked endlessly to get us our dream home and we will always be grateful for him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Westbury on Trym
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Westbury on Trym
Source: EA Masters winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Ocean Westbury on Trym hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Questions about Ocean Westbury on Trym
Has Ocean Westbury on Trym won any awards?
Yes. Ocean Westbury on Trym won Gold for Best Estate Agent Guide 2026 Gold Award, Westbury on Trym branch at EA Masters 2025, and 1 other industry award since 2022.
