Trusted Agent profile · Bristol, City of
★★★★★
1,780 reviews across 3 platforms
The Plaza, 275 North Street, Southville, Bristol, BS3 1JN, Bristol, City of, BS3 1JN
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at The Plaza, is rated 4.8 out of 5 across 1,780 reviews on three platforms, including 322 Google reviews rated 4.9.
322
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,438
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Ocean Southville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
2025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
GoogleJamie and Georgia were both great to work with at ocean. Both were very professional and friendly and I couldn’t be more impressed with how efficient and quick Jamie was on securing myself a property. A real asset to the team at ocean and I would highly recommend them to anyone :)
5/5
GoogleJamie and Georgia were so helpful and friendly, made securing my dream new rental a breeze! Jamie helped negotiate my contract and Georgia gave a really comprehensive viewing, and really made the process so smooth. I've used another rental service in Bristol previously and would definitely recommend Ocean over my last experience!
5/5
GoogleWe had a great experience finding our new home with Ocean. Georgia was really quick at processing our application and making sure we had all the relevant documents. The agent who showed us the property was also really friendly and helpful. Thanks to them both for making it such an easy process!
5/5
TrustpilotFirst time buyers
Ashleigh & Maddie were really helpful with buying our first house - they kept us up to date throughout the whole process, were quick at replying and explained everything thoroughly. Would definitely use ocean again - many thanks to Ashleigh and Maddie for making the whole experience as less stressful as can be!
5/5
TrustpilotOcean Estate Agents Southville
Tommy Day has been my contact throughout the whole process of renting a property with Ocean and he has been amazing! He made the process very easy with clear communication and answered any queries I had. Tommy is very polite, friendly and professional! Thank you Tommy :)
5/5
GoogleHaving lived in Bristol for 4 years I wouldn't go to another letting agency than Ocean as there have been nothing but problems with the others. Shout out to Jamie Ashford and Will Young for making our next move process all the easier.
5/5
Trustpilotoutstanding experience working with Ocean Bradley Stoke
I had an outstanding experience working with Ocean Bradley Stoke office to find my rental property. From the very start, they were attentive, professional, and really listened to my needs. The team (Megan, Sam, Naomi and Evie) guided me through the entire process with ease, on a beautiful rental property in Hambrook, BristolThey were always available to answer my questions and address any concerns. Thanks to their expertise, I found the perfect rental property that I’m thrilled to call home. I highly recommend Ocean Bradley Stoke to anyone looking for a smooth and stress-free real estate experience!Kind regards and cheers to the ocean Team Humberto Gonzalez
4/5
TrustpilotNot Perfect But Would Recommend
My team, Kelly and Oliwia were a pleasure to work with and very prompt with communications. There were some mistakes towards the end of our dealings together, which means I can't give a 5star review, but overall I would recommend them - it was a good experience.
5/5
TrustpilotFantastic experience with Ocean…
Fantastic experience with Ocean Lettings who were always in communication with us and moved things along quickly for me and my partner who are really excited about moving into our new home. Lily was friendly and professional the whole time - thanks Lily!
5/5
GoogleOur experience with Ocean was fabulous. From the initial viewing we had a good feeling we were dealing with a company that centred our experience and catered to us at every turn. Tommy Day primarily handled our account and application. He was and is incredibly patient, conscientious, always outreaching, and troubleshot any issues we ran into within an hour. I'm sure everybody at Ocean is equally professional, but if you do happen to have Tommy handling your queries and application, you're in safe hands.
5/5
TrustpilotOcean Finacial Services
We used Ocean Finacial Services, Victoria made the mortgage application process very straightforward and stress free and Claire kept us informed of all the progress of the application. We have previously remortgaged through Victoria and would do so again in the future. Would recommend.
5/5
GoogleTommy Day has been my contact throughout the whole process of renting a property with Ocean and he has been amazing! He made the process very easy with clear communication and answered any queries I had. Tommy is very polite, friendly and professional! Thank you Tommy :)
5/5
GoogleWe were impressed by Ocean when we bought our house a few years ago. So when we decided to sell we instructed them to act on our behalf. The photos they took were excellent. Tom Windaybank was very helpful in answering our questions. He also did a great job arranging viewings and showing people round (we accepted an offer within 2 weeks of listing). Claire O'Neill was our "move manager". She really helped with chasing everyone involved to get the sale complete. Thank you to everyone at Ocean Southville!
5/5
GoogleI'm using ocean to rent out my property. Jamie has been very responsive in the set up process and got things moving quickly! Jamie always came prepared for our meetings which helped to make the process as smooth as possible. Looking forward to continuing to work with the property management team.
5/5
TrustpilotOcean Estate Agents has been great to me and family in Bristol
Ocean Estate Agents has been great to us in getting a nice apartment in Bristol, especially Charlie & Keith. They were both helpful throughout the letting process and made it seamless for me and my family to get the apartment.Thank you OEA.Regards,Peter & Lucy
5/5
TrustpilotLily and the team were brilliant
Lily and the team were brilliant, excellent market knowledge meant that we put the house on at the right time and a tenant was found very quickly, they arranged for all of the certificates to be carried out and made the whole process completely seamless. Thank you
5/5
Googlevery helpful with my property viewing & application process
5/5
TrustpilotOlivia Stayning
Best solicitors were have ever used. Olivia was professional and the communication was excellent. Olivia informed me each step of the house sell and was easy obtainable my phone and email. Very pleased with the service and would definitely use ocean again.
5/5
TrustpilotBrilliant service from Tommy Day!
Tommy Day has been my contact throughout the whole process of renting a property with Ocean and he has been amazing! He made the process very easy with clear communication and answered any queries I had. Tommy is very polite, friendly and professional! Thank you Tommy :)
5/5
TrustpilotHad such great help from the ocean team…
Had such great help from the ocean team when letting out first property! Especially Lily Butler, as she provided all the relevant information and gave us some really great links and advice. Thankyou
5/5
TrustpilotFriendly service!
We had our house valued by Claire Kington at Ocean and were really pleased with the service provided. We've since had house viewings with Claire who has always been friendly and knowledgeable. When we recently put an offer in for a house, Claire communciated promptly with us and kept us updated about progress.
5/5
TrustpilotBy far THE best estate agent in the Bristol area!
Ocean is by far THE most professional estate agent I have ever seen, in the country. Over the years I have come to learn how estate agents operate, specially the nationwide ones. let me explain why Ocean is so different from every other estate agents.So the most common tactics other estate agents use that is deemed unethical in my opinion are:- When they evaluate a property for sale, they know sellers usually go with the estate agent that gives the highest evaluation. So often they over evaluate your property then when you sign a min 3 months contract with them, they then claim the market is not good and encourage you to reduce the sale price. - The next thing to be aware of, which other estate agents often do is that their priority is the list of "property investors" they have on their files, and not you the seller! So if an investor is interested in your property, they will absolutely find a way to "encourage" you to reduce your price even further. - finally, what sets Ocean apart from all other estate agents is that most estate agents, specially the nationwide ones, have no interest or drive to sell your property. They just show someone around the property and answer the odd question that is asked of them. I have lost track of the number of times I have asked an estate agent whether the potential buyer was even asked to make an offer. Ocean is completely different to any other estate agent I have ever used... They are THE most ethical, honest and professional estate agent I have ever used. Even my solicitor commented on how efficient and professional Ocean has been! Ocean is a family run business so the directors actually care about the company and take pride in their customer service. My property was sold within 3 hours of going live! AND I got exactly what I asked for and what Ocean valued my property at (which was £20,000 more than any other estate agent). Even a nationwide estate agent commented saying they can not compete with Ocean when it comes to Bristol!!If you are in the Bristol area, Ocean is THE only estate agent I recommend you use. That what I will be doing in the future.
5/5
GoogleSuper smooth and quick responsivess. Thank you Sophie for all your help! :)
5/5
GoogleAs we were new to being a landlord Jamie put us at ease and found us tenants in less than a day after listing the property. The range service they offer is great. Hopefully the start of a long partnership.
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Yes. Ocean Southville won Gold for Best Estate Agent Guide 2026 Gold Award, Southville branch at EA Masters 2025, and 1 other industry award since 2022.
