Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookIf there was a dislike button I would be the first to click it here. After being told to put our notice in by an agent at Ocean we where then told we didn’t get the house we wanted even after paying the holding fee. After speaking to the manager today (Keith) he then done everything he could to worm his way out of it without taking any blame or give any apologies. The fact we had to ring them to find all this out was even more shambolic. If you’re looking for somebody to mess you about and take the mick without taking any blame for their actions use Ocean. Apart from that I would let anybody I know NOT to use Ocean. I wouldn’t trust them selling a pen let alone a house. JOKERS!!!
David · 1 August 2022
Agent replied · 19 March 2026
Hi David, we are sorry to hear your experience with Ocean has been frustrating for you. As the property is only let with us and isn't managed by us this comes down to the landlord's decision and their communication with us as well. We never tell anyone to hand their notice in until after the landlord has made their final decision securing the property and this isn't something we'd ever do. Ocean followed the correct process as we do for the 1,000s of properties we successfully let across Bristol each year. We would like to apologise again for the situation and if you would like to speak to us further, please contact customercare@oceanhome.co.uk. Many thanks, Ocean
★★★★★ 5/5
TrustpilotExcellent service again
This is the third time we have used ocean finance to arrange our mortgage. Once again the service was excellent. Our switch this time encountered some major issues due to our current lender and in particular Tracey was fantastic. We would highly recommend
Claire · 27 March 2024
★★★★★ 5/5
TrustpilotOcean Conveyancing Top Marks
I began the process of selling my flat with getting three different quotes. Of those, Ocean came out on top for both quote and professionalism. I chose Ocean Conveyancing for the legal aspect to keep things tidy. On price, they're fair and their service, matched the professionalism of Ocean Estates. Olivia, extremely knowledgeable, was my point of contact and helped throughout the legal selling process, assisted by an experienced team. To conclude, the Ocean Conveyancing experience has been amazing, all polite and friendly, thank you.
Tim · 8 October 2024
★★★★★ 5/5
GoogleJamie from Ocean Estate Agents has assisted us in our move from South Africa and has assisted us again with finding another property after our lease expired. Jamie has been prompt to reply to all messages and always been pleasant, helpful and professional. I can highly recommend Ocean Estate Agency.
Lindsay · 23 October 2023
★★★★★ 5/5
TrustpilotOcean consistently top class…
Ocean have been consistently top class in managing our rental properties over the years. In particular Jack Evans provided a proactive and approachable service when dealing with our recent property reletting.
Simon · 23 October 2024
★★★★★ 4/5
TrustpilotGood!
Overall our property purchase went fairly smooth. The viewing appointments were very prompt & the folks over at Ocean were very helpful.
Bertie · 4 June 2026
★★★★★ 5/5
TrustpilotAMELIA
The staff named Amelia attended us for rent an apartment..The procedures were explained clearly.she was so transparent with our doubt clarification.We had cleared all over paperworks and it just take little time for us to have a new accomodation.Thanks to team ocean for your services.Thanks Amelia for your guidance.
Neha · 9 November 2023
★★★★★ 5/5
GoogleHave had good experiences with this agency. Their communication is great and the people we've dealt with have always been friendly and seem like they are doing their best to try find us a place to rent which is nice!
Barbara · 9 January 2026
★★★★★ 5/5
GoogleJamie and Will at Ocean have been really helpful! Would highly recommend.
Ella · 11 August 2026
★★★★★ 5/5
TrustpilotI cannot speak highly enough about…
I cannot speak highly enough about Ocean Financial Services. Having never had or attempted to get, a mortgage before I had no idea where to start. Victoria was amazing. She talked me through the whole process and took all the worry away.
Mark · 2 April 2024
★★★★★ 5/5
TrustpilotEstate agents as they should be !
Dom was extremely helpful and always returned our calls during our negotiations!Liz our move manager kept us up to date every week with out fail and chased solicitors and went beyond the call of duty in solving problems and dealing with awkward enquiries!Well done team great job all round.Thank you.Highly recommend 5*
Paul · 17 August 2023
★★★★★ 5/5
TrustpilotMellissa goes that extra mile
Mellissa is always attentive, helpful, and gives sound advice regards selling property. Her ability to listen to our concerns gave us confidence that the process would not be as daunting as we feared. Mellissa goes that extra mile in putting customers at ease.
Mo · 11 March 2024
★★★★★ 5/5
GoogleBig thank you to Tommy at Ocean for being so helpful during the moving process and helped make the process so easy - really reliable and great communication!
Amy · 26 November 2024
★★★★★ 5/5
TrustpilotOcean were Professional and Supportive
Ocean were appointed to sell my property in early May and I was pleasantly surprised to receive two asking price offers within the first week of the property going live.However, the agreed buyers’ solicitor was incredibly slow and unresponsive from the get-go.Spurious delays were encountered and the process was extremely onerous.Several months passed, with progress deteriorating to such an extent that I had contemplated withdrawing the sale.Mellissa (Bell) was designated my “Move Manager” to oversee the sale to contract completion and without Mellissa’s ongoing intervention and skilled coordination, the sale would have definitely been withdrawn.Her pleasant disposition and endeavour to complete was admirable.She demonstrated immense effort and professionalism in obtaining a successful outcome and relieving so much stress from my shoulders.A job well done by the Ocean Team.
Cooper · 24 September 2024
★★★★★ 5/5
TrustpilotA very smooth process from the viewing…
A very smooth process from the viewing to securing the property and extremely efficient in answering my queries and concerns - have dealt with Jamie at all times and I can’t fault his service , very impressed and a relief to be dealing with a professional agent that is responsive and helpful
Mark · 9 August 2023
★★★★★ 5/5
TrustpilotOcean were very helpful throughout the…
Ocean were very helpful throughout the whole process very curious and understanding on several complex issues I could not fault there professional
Mr · 30 May 2026
★★★★★ 5/5
TrustpilotBrilliant service
We used Ocean conveyancing services for both buying and selling. The process was very smooth. Ella kept us very well informed and we didn't had to chase anything! We would definitely use Ocean conveyancing again and would recommend to family and friends.
Louise · 26 March 2024
★★★★★ 5/5
TrustpilotReally happy with service we received…
Really happy with service we received from Ocean. Steve and Melissa were always on hand to answer questions and resolve any issues. A stressful time made a lot easier by a professional service. Thanks for all your help. Tom Westwood
Tom · 4 May 2024
★★★★★ 5/5
TrustpilotThe best Estate Agent in Bristol
The best Estate Agent in Bristol. Very professional, efficient, diligent and friendly. Thanks to Will, Georgia and Gayle, my flat was on the market and taken in two days and paperwork completed within a week. They also gave me fantastic advice, thank you Tom & Chris! I wouldn't use anyone else.
Reen · 30 August 2023
★★★★★ 5/5
TrustpilotEfficient, professional and thorough. Highly recommend.
Even with a change in solicitor on the vendor side, Ocean's team have completed on a leasehold flat in plenty of time for exchange of contracts on our next purchase of a freehold house - impressive. It was a pleasure to work with Olivia and she was invaluable in ensuring we made the right decisions on the problem aspects of the sale.Efficient, professional and thorough. Exactly what you need in a conveyancer.We’ll be back.
Stephen · 19 December 2024
★★★★★ 5/5
TrustpilotVery helpful and communicative
Ocean Finance were helpful, communicative, kind and readily available to support us through the mortgage/buying process. Thank you to all there who worked to help us.
Alex · 18 December 2024
★★★★★ 5/5
TrustpilotHighly recommended
Claire was wonderful. She responded to my initial enquiry in minutes, and offered us an appointment the following day.
Miss · 22 March 2025
★★★★★ 5/5
TrustpilotExtremely helpful - would use again!
Oceans were extremely helpful throughout the buying process, acting as a successful intermediary between us, our solicitors and the seller’s solicitors. There were no delays on their end and their updates and advice were always helpful and prompt. We were very happy with the service and we would use Oceans again.
Jamie · 23 August 2023
★★★★★ 5/5
TrustpilotSo pleased with the service given…
So pleased with the service given during the sale of our property, Lily was so prompt with any updates and proactive in moving things along, making all so effortless for us. And such a speedy process, have never known a sale to complete in that short time. Thank you to the Ocean team.
Imperial · 29 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
