5/5
TrustpilotExcellent service Quick and…
Excellent service Quick and professional. Well done. Special thanks to Abu who helped us along the way to get accommodation for our parents!
Trusted Agent profile · Bristol, City of
Ocean Shirehampton reviews in Bristol, City of
★★★★★
1,618 reviews across 3 platforms
14-16 High Street, Bristol, BS11 0DP, Bristol, City of, BS11 0DP
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 14-16 High Street, is rated 4.8 out of 5 across 1,618 reviews on three platforms, including 127 Google reviews rated 4.9.
127
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,481
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSelling Made Easy
The experience of selling my late mothers house was made easy because of the great team in the Shirehampton office. Chris, Mark, Sam & Della valued, arranged telephoned and emailed very effectively throughout. Then you have Tanya who not only made our lives easy selling, but had a good mentio from the pee buying saying how helpful she was. It’s difficult to say how they could improve things! Thank you Ocean!!
5/5
TrustpilotMy advisor was very professional and…
My advisor was very professional and guided us through throughout the rental process.
5/5
TrustpilotLuigi and the team have been very…
Luigi and the team have been very attentive and worked hard to get us the best deal in this tricky time to be remortgaging.
5/5
TrustpilotMade moving simple!
Made moving simple, thank you Ocean! William has been very helpful throughout the process, would highly recommend
5/5
TrustpilotGreat Service
Luigi was great to deal with, he was extremely efficient, answered my a million questions without any issues and worked really hard to get us the best mortgage possible for our situation. I would not hesitate to recommend him.
4/5
TrustpilotMy family just relocated to UK for a…
My family just relocated to UK for a month, go to Ocean Lettings & Management Bradley Stoke branch registered for house renting, meet up Abu, he quickly inform me via email a property available, so arrange visit and sent offer to landlord.....although because of my rental history check has something not goes smooth, finally Abu help to discuss with landlord and accept our offer, we move in as scheduled, overall good experience and Abu provide professional support.
5/5
TrustpilotOcean estate agents have recently sold…
Ocean estate agents have recently sold my mothers house for me and they were extremely professional but most of all very easy to communicate with, friendly and understanding.I would have no doubt in recommending them to friends or family lookingvto buy or sell property in the Bristol area.
5/5
TrustpilotExcellent service
Steve, Mel and the team were excellent. Communication was really good and updated us on our sell throughout the process
5/5
TrustpilotVery professional and friendly service
Very professional and friendly service. Kept well informed and answered questions promptly.
5/5
TrustpilotHad an amazing experience!
Had an amazing experience! Lots of help from the lovely Lily who guided me through every step of the process. Made everything so stress free, big thankyou to her!
5/5
TrustpilotOur house sale was not a straightforward one..
Our house sale was a little complicated and did not always go as smoothly as it was supposed to, this was nothing to do with the team at the Westbury office of Ocean. Steve, Melissa, Mike, Hollie, Charley, Johnny and everyone were nothing but supportive and efficient. They went above and beyond to help in every way possible. I thank them all. A great team
5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Amelia from Ocean Estate, and we couldn't be happier with the service provided. A very friendly agent who demonstrated exceptional professionalism, and a genuine dedication to helping us get an apartment. She made the entire process smooth , and we highly recommend her and the agency for anyone in need of real estate assistance. Thank you!
5/5
TrustpilotGreat Service
Honest and efficient service from Luigi and his team
1/5
TrustpilotHorrendous experience
I’ve spent a decade in rented accommodation, and this was by far the worst experience. It was stressful, unsupportive, totally unsympathetic, and I was completely powerless. No tenant should ever feel this way.
Agent replied · 28 October 2024
We are sorry for the delay in our response, we have been trying to find out which tenancy you are referring to over the weekend. We have not been able to do so and therefore we cannot comment fully.We are Bristol's leading independent agency and we manage thousands of properties across the city. We always aim to provide a positive, stress free experience for both landlords and tenants, as our many positive reviews on Trust Pilot do show. We are therefore concerned about your feedback, our proeprty management would like to investigate it further. Please contact customercare@oceanhome.co.uk with your property and tenancy details, and our Lettings Director will look into your case.Best regards, Ocean
5/5
TrustpilotExcellent service
Excellent service, both on marketing our properties and the sales progression
5/5
TrustpilotMe and my partner recently bought our…
Me and my partner recently bought our first house together. Although completion took longer than anticipated, our conveyancer Ella did everything possible to get it through in time before our mortgage offer expired. Everyone was really kind to us, even when we did get a little flustered at times. Would use them again in a heartbeat. 😊
5/5
TrustpilotOcean Estate Agent, Whiteladies
Would highly recommend Ocean who have helped us complete on a flat sale. Cleo and Andrew in particular were great; friendly, always there for queries and support to keep the chain moving. They helped make the move process that little bit less stressful! Thank you :)
5/5
TrustpilotOcean contacted us to discuss our…
Ocean contacted us to discuss our remortgage and we couldn’t have asked for a better experience! As this was the first time we had remortgaged we had little knowledge but Ocean were always available on the phone or by email to answer any questions, no matter how small. Victoria and Tracey have kept us updated the entire time and have been so professional. We can’t thank and recommend them enough.
1/5
TrustpilotCheap, but basic service
The sales process management process was poor. The sale was complex and I had to intervene and manage the process myself to secure completion.
Agent replied · 28 October 2024
We appreciate your feedback; however, the complexity of this particular sale, due to legal intricacies, placed several aspects beyond our control. Please be assured your Move Manager made every effort to expedite matters but had very limited control of these particular legal issues. Our review of the case file notes including all communications supports this. The pursuit of the EWS1 certificate, alongside adherence to BSA regulations, necessitated a great deal of additional conveyancing resulting in delays.Please note that your solicitor, being directly accountable to you as their client, may have provided more prompt responses than their communications with Ocean Estate Agents. We hope your onward move has been positive.Regards, Ocean
5/5
TrustpilotLetting our flat
Slick and smooth service from Alun and the team letting out our flat - highly recommend!
5/5
TrustpilotSelling our home was something new to…
Selling our home was something new to us but the team in westbury made this simple and easy to understand. They were proactive with getting viewings booked in and have a good system to allow you to track these. They were great with updating us throughout. I would highly recommend. Thank you.
5/5
TrustpilotAbu was really helpful in helping us…
Abu was really helpful in helping us find our first house! Thank you:)
5/5
TrustpilotGreat service
I recently had the pleasure of working with Ocean Property Lawyers, and I must say, my experience was outstanding. From the initial consultation to the closing of the deal, the team provided top-tier legal services tailored specifically to property matters.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Shirehampton
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Shirehampton
Source: EA Masters winners lists, as published, linked by year.
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Questions about Ocean Shirehampton
Has Ocean Shirehampton won any awards?
Yes. Ocean Shirehampton won Gold for Best Estate Agent Guide 2026 Gold Award, Shirehampton branch at EA Masters 2025, and 1 other industry award since 2022.
