Trusted Agent profile · Bristol, City of
★★★★★
1,618 reviews across 3 platforms
14-16 High Street, Bristol, BS11 0DP, Bristol, City of, BS11 0DP
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 14-16 High Street, is rated 4.8 out of 5 across 1,618 reviews on three platforms, including 127 Google reviews rated 4.9.
127
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,481
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat team, proactive and professional
The communications were always great whether it be for viewings or offers. The friendly and helpful team were very professional and proactive in securing a buyer. The sales progression assistance was second to none with Sadie going way above and beyond to make sure things ran as smoothly as possible through to completion. Highly recommended the team in Shirehampton.
5/5
TrustpilotGreat communication
Great communication, great team at Ocean Bradley Stoke especially Emily and Oliwia
5/5
TrustpilotFriendly staff
Abu was really helpful when showing us around the house as well as friendly. Answered all questions necessary
5/5
TrustpilotGreat Mortgage Brokers
We have used Ocean for over 10 years as mortgage brokers to our buy-to-let business, which is mostly made up of student and professional HMOs. They understand our requirements and the sector that we are in and provide relevant products for us to choose. The team ensure the mortgage goes through smoothly and are always ensure that there we are kept informed and reminded of any admin/documents from our end which could be delaying the process.
5/5
TrustpilotExcellent service
The team were very helpful, responsive and engaged, keeping us informed and updated throughout the process.
Thank you Vikki - it was a pleasure helping you with your mortgage
5/5
TrustpilotWhat a superb letting agency!
What a superb letting agency! They are well organised and very happy to help you in anyway possible. It was lovely having conversations with the agents when organising viewings! I viewed a property with Lily and she made the experience very enjoyable and definitely knew a lot about the property/ the property market! Thank you Ocean Team!
5/5
TrustpilotIncredibly Hard Working Team.
Sam Bonizzi, Evie Lane and the ocean team at Willow Brooke, Bradley Stoke,has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.
5/5
TrustpilotEverything went well
Everything went well. The coordinator was professional and we appreciate her help and support all the way through the purchase process .
5/5
TrustpilotHighly recomend
* Excellent communication with the client throughout the process* A good team approach. If one member wasn't available another knew what was happening and could action it.* A competitive fee structure* This is specialised legal conveyancing company - They do nothing but property conveyancing so know what they are doing.
5/5
TrustpilotOcean in westbury on trym
Thank you Mel for being so responsive and helpful these past few months. Lovely to meet you in person too !
1/5
TrustpilotPressure selling
I had to put the phone down on the Assistant Manager due to his pressure tactics and disrespectful tone. He was clearly trying to close the sale to help him meet his targets, with no respect for me ir my views, as the property owner.
We are very sorry to learn of this event is a lasting impression from your home move. Please be assured your satisfaction in all aspects of the property marketing and the subsequent selling process was of the utmost importance to all at Ocean.As an independent agent of 40 years, we have always considered customer care to be our first and foremost priority. Whilst we trust the incident was addressed at the time, your case file has now been referred to the Sales Director for a full review, he will be reporting his findings to the Managing Director. We hope your onward move has been all that you had hoped for, our sincerest best wishes, Ocean
5/5
TrustpilotHighly recommended
Highly recommended, Ocean manage several properties for me, thank you to Scott and the team
5/5
TrustpilotOcean were fantastic!
Steve and the team at Ocean were absolutely fantastic throughout. I can’t thank them enough for their dedication and commitment to finding the right buyer and all the support.
5/5
TrustpilotOur estate agent Sam McGreevy was…
Our estate agent Sam McGreevy was absolutely fantastic from start to finish. He was always very professional, friendly and listened carefully to our wants and wishes. Sam never pressured us nor steered us away from our must haves in a property. He was always relaxed and made us feel at ease every time we met him. Sam worked endlessly to get us our dream home and we will always be grateful for him.
5/5
TrustpilotAfter not receiving response from a lot…
After not receiving response from a lot of estate agencies when i applied through Ocean Estate Agents i immediately get a respond and they offer me different accommodation to view and was happy with the professionalism they have.i would like to really Appreciate Lilly Butler for your professionalism..i would recommend everyone to use Ocean Estate Agents
5/5
TrustpilotGeorgia has been really helpful
Georgia has been really helpful with our application to rent a property. She made the whole process feel really easy and is always very responsive
5/5
TrustpilotFlat hunting with Ocean.
Ocean Estate Agents were helpful and efficient in finding me a flat.
5/5
TrustpilotI recently was in search for a place to…
I recently was in search for a place to rent and Ocean helped me find it within a day! Lily Butler, who was responsible to arrange everything for me. She is fast and very friendly! I cannot thank her enough! I'll buy my first house from with Ocean's help soon too :)
5/5
TrustpilotKeith and Charlie were professional did…
Keith and Charlie were professional did exactly what they said they would do with no hassle
5/5
TrustpilotExpectations exceeded
Over the past 4 months I have been trying to sell my home in the Weston-Super-Mare area.
5/5
TrustpilotAmazing from start to finish
Amazing from start to finish. Communication was excellent and supported throughout the whole process. Would definetely recommend. Emily was outstanding
5/5
TrustpilotSeamless Experience for a First-Time Buyer
I recently purchased my first property, and the process of applying for a mortgage was made incredibly smooth by Ocean. As a first-time buyer, I had little knowledge about mortgages, but their team guided me patiently through every step. The communication was clear, and they simplified the complexities of the process. I highly recommend Ocean for their professionalism and making this daunting task surprisingly easy.
5/5
TrustpilotExcellent
Absolutely Brilliant 🤩 A massive Thank you to Steve Clarke & All the team. 💯 recommend, did a fantastic job.
5/5
GoogleWe had a complicated time selling our house with an initial offer from a tenant that didn't go through and then a 4 month wait to be able to get it on the open market. Sam at Ocean was efficient and helpful, offering clear and thoughtful advice throughout. Once the house was on the market from the open day to the completion was only 7 weeks. A professional service from a company run by nice people who always make time. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 20252025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Shirehampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Ocean Shirehampton won Gold for Best Estate Agent Guide 2026 Gold Award, Shirehampton branch at EA Masters 2025, and 1 other industry award since 2022.
