5/5
TrustpilotOlivia Staynings and her team were very…
Olivia Staynings and her team were very efficient and responsive throughout the sale of my flat. I highly recommend using Ocean.
Trusted Agent profile · Bristol, City of
Ocean Shirehampton reviews in Bristol, City of
★★★★★
1,618 reviews across 3 platforms
14-16 High Street, Bristol, BS11 0DP, Bristol, City of, BS11 0DP
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 14-16 High Street, is rated 4.8 out of 5 across 1,618 reviews on three platforms, including 127 Google reviews rated 4.9.
127
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,481
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotEmbarrassing company
Embarrassing that a company can't even respond to multiple emails or pick up the phone for multiple days to a customer. Shame.
Agent replied · 28 October 2024
Yes, that wouldn't be good. Perhaps you wouldn't mind letting us know what service (sales, lettings, mortgages or conveyancing) you are hoping to speak to. And ideally what office in particular? Feel free to let us know via customercare@oceanhome.co.uk a Director will investigate as soon as possible. In the meantime please accept our apologies, Regards Ocean
5/5
TrustpilotGood manners
Good manners, helpful staff and quick responses. Especially William Jenkins.
5/5
TrustpilotReally happy with the service at Ocean…
Really happy with the service at Ocean Estate agents Bradley Stoke. They gave us an honest appraisal of the market, found us a good proceedable buyer quickly and progressed the sale with excellent communication throughout. I was an estate agent so do know the industry. Would definitely recommend Ocean if you are thinking of selling your property.
5/5
TrustpilotWould recommend them highly
Laura, Gemma, and the rest of the team were thoroughly professional in handling our property purchase. They kept us updated at regular intervals and were very organised. Negotiating a favourable deal with the opposite solicitor may not be their best suite, they offer a high-quality conveyancing service nonetheless.
5/5
GoogleWe are selling our house through Ocean Shirehampton, and cannot recommend them enough. Sam especially has been brilliant, nothing is ever too much for him and he is always there to answer any questions/give advice. Incredible service as always, will always use Ocean for any future sales/purchases. Thank you again, Sam!
5/5
GoogleWe recently bought our first home through Ocean Shirehampton and I can’t recommend them enough. We dealt with Sam, Tanya and Chris and each of them made it all so easy for us. Thank you for everything!
5/5
TrustpilotTrustable Team
The Ocean team has been incredibly helpful and responsive throughout the purchase process. They were supportive, reassuring, and understanding. In transactions like these, building trust is essential, and I had a very positive experience with their entire team.
5/5
TrustpilotThank you for your help!
Victoria was very helpful with helping us getting our mortgage, so were other colleagues!! Thank you so much! :)
5/5
TrustpilotThe staff at Ocean have been wonderful…
The staff at Ocean have been wonderful Its been a long haul but never once have they given up I feel they are family in a good way They have been very professional and I have appreciated all the support they have given me from the initial marketing to completionI will certainly use them again
5/5
TrustpilotWilliam Jenkins Marla - An asset to Oceans
William Jenkins Marla has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.
5/5
TrustpilotGreat service
Really good service from Tom, Curtis and team - thank you
5/5
TrustpilotOcean Excellence
This is not my first time using Ocean estate agents and property lawyers because the level of service, knowledge and friendliness is more than outstanding. They are all professionals who genuinely care about their clients and to this end you feel so very well looked after from start to finish. I always recommend them and from what I’ve heard about other agents, they are quite simply the best.
5/5
TrustpilotExcellent efficient service as always
I used Ocean Financial Services for my remortgage (Neil and Tracey) as I always do. It went smoothly as always and was very efficient. They are a great team and always responsive to questions. Wouldn't go anywhere else to remortgage my Bristol property. Service is excellent.
5/5
TrustpilotAbu Miah was helpful and informative…
Abu Miah was helpful and informative and warm
5/5
TrustpilotWe had a very pleasant experience with…
We had a very pleasant experience with ocean estate agent and conveyance team in the process of buying our first home.They were patient , reassuring ,kind and very responsive throughout the few months it took to get there.Thank you team, really appreciate your work.
5/5
TrustpilotThe very best of customer service
Excellent customer service from start to finish. I have nothing but praise for Paul and the Team. Really felt everything possible was done to help me sell my property and purchase another property. If all organisations were as committed then England would overcome a lot of its present economic difficuties.
5/5
TrustpilotSuper Luigi Bros
As always, Luigi was excellent. Really good advice we trust and explained in a way we can understand!
5/5
TrustpilotNew rental property
New rental property - service was great from start to finish. Joshua Jackson answered all of my initial queries on the property over the telephone, provided an informative and personable viewing (which believe you me is not always the case with other agencies) and has continued to provide timely and support after care. Would highly recommend.
5/5
TrustpilotWe had a lovely experience with Ocean…
We had a lovely experience with Ocean through the lovely Sarah Azzout who we were dealing with during our tenancy. She was very kind and helpful when we needed to correspond with the landlord or sort things out in the house. I would highly recommend Ocean ☺️
5/5
TrustpilotCustomers of a rental property
We are currently going through the rental process with Ocean, and I cannot recommend them highly enough. Jemima in particular has been so friendly, responsive, helpful and efficient. The process has been so quick and easy!! Thanks for all your support! Emily & Ben
5/5
TrustpilotFantastic experience
They were really helpful. They offered really useful advice and support in finding a mortgage, and they were especially helpful around rate changes, always looking out for improved and better offers. I felt very well looked after.
4/5
TrustpilotWe found the communication with the…
We found the communication with the lawyers at first somewhat difficult, due to their reliance on email and their portal. Once we spoke to the case handler and said what we wanted the service was excellent and improved measurably.
5/5
TrustpilotPhaedra was great helping us rent a…
Phaedra was great helping us rent a home with Ocean.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2022, 2025.
EA Masters by year, 2022 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Shirehampton
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Shirehampton
Source: EA Masters winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Ocean Shirehampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Questions about Ocean Shirehampton
Has Ocean Shirehampton won any awards?
Yes. Ocean Shirehampton won Gold for Best Estate Agent Guide 2026 Gold Award, Shirehampton branch at EA Masters 2025, and 1 other industry award since 2022.
