Trusted Agent profile · Bristol, City of
★★★★★
1,608 reviews across 3 platforms
14-16 High Street, Bristol, BS11 0DP, Bristol, City of, BS11 0DP
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 14-16 High Street, is rated 4.8 out of 5 across 1,608 reviews on three platforms, including 127 Google reviews rated 4.9.
127
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,471
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotWould highly recommend!
Ocean Estate Agents, in particular James and Jemima, were great from start to finish. James took the time to fully explain to me the current letting market and the whole process; he was professional, very knowledgeable and approachable. I felt assured that I was in good hands and that nothing would be missed. Would highly recommend!
5/5
TrustpilotFriendly, attentive and very competent
We had a great experience with Ocean. Lauren was attentive, always responsive and easy to get hold of and brilliant at pushing things along throughout the process. We would definitely recommend Lauren and Ocean. Thank you to Lauren and the team for all your help!
5/5
TrustpilotGreat service
Great service, staff handled the sale amazingly
5/5
TrustpilotGreat people to do busy with.
5/5
TrustpilotAn on the ball superb Estate Agent
An on the ball superb Estate Agent. From start to finish with the sale of our property last Friday, Jenny, Tom, Claire and the whole team were excellent.
3/5
TrustpilotIndividuals were pleasant and helpful…
Individuals were pleasant and helpful but I felt there was a lack of communication between offices and personnel at times which meant I had to repeat information several times. This created anxiety at a stressful time.
5/5
TrustpilotTeam Ocean Bradley Stoke superb performance
The ocean team at Bradley Stoke has been personal, efficient, and very polite. I have rented 3 properties through the office at Bradley Stoke the turnaround has been speedy and all the clients have been properly qualified. Thank you Team Ocean.
5/5
TrustpilotHad a really great experience…
Had a really great experience purchasing a new property through Ocean. Tom was very knowledgable when viewing the property, Kenny was always on hand to help me with the legal stuff that I didnt understand, Georgina and Rosie kept me up to date throughout and Simon Lack not only sorted me a great rate with my mortgage, but kept me informed the whole way through the process making it as painless as possible when buying somewhere. Highly recommend going through these guys, I barely had to chase anyone and glad I used all their services.
5/5
TrustpilotGreat mortgage advisor services
Thank you to Luigi for the mortgage advisor services. We used ocean for the estate agents and mortgage advisors and I would highly recommend. As first time buyers Luigi was very informative of the mortgage process and ensured we got the best deal that worked work for us.
4/5
GoogleThe one good thing is having a move manager, who keeps an eye on progress, chases solicitors and generally makes sure a sale moves to exchange /completion as expeditiously as possible. Sadie Jones regularly chased the solicitors and without her involvement I suspect the process would have taken longer. Sincere thanks to her.
5/5
TrustpilotRichard and Claire were both brilliant…
Richard and Claire were both brilliant for myself and my partner who were first time buyers. They made the process of finding a mortgage and explaining everything really straight forward. It look a lot of pressure off of worrying about what was needed and what the next steps were.
5/5
TrustpilotFirst time buyers
Ashleigh & Maddie were really helpful with buying our first house - they kept us up to date throughout the whole process, were quick at replying and explained everything thoroughly. Would definitely use ocean again - many thanks to Ashleigh and Maddie for making the whole experience as less stressful as can be!
5/5
Trustpilotoutstanding experience working with Ocean Bradley Stoke
I had an outstanding experience working with Ocean Bradley Stoke office to find my rental property. From the very start, they were attentive, professional, and really listened to my needs. The team (Megan, Sam, Naomi and Evie) guided me through the entire process with ease, on a beautiful rental property in Hambrook, BristolThey were always available to answer my questions and address any concerns. Thanks to their expertise, I found the perfect rental property that I’m thrilled to call home. I highly recommend Ocean Bradley Stoke to anyone looking for a smooth and stress-free real estate experience!Kind regards and cheers to the ocean Team Humberto Gonzalez
4/5
TrustpilotNot Perfect But Would Recommend
My team, Kelly and Oliwia were a pleasure to work with and very prompt with communications. There were some mistakes towards the end of our dealings together, which means I can't give a 5star review, but overall I would recommend them - it was a good experience.
5/5
TrustpilotFantastic experience with Ocean…
Fantastic experience with Ocean Lettings who were always in communication with us and moved things along quickly for me and my partner who are really excited about moving into our new home. Lily was friendly and professional the whole time - thanks Lily!
5/5
TrustpilotOcean Finacial Services
We used Ocean Finacial Services, Victoria made the mortgage application process very straightforward and stress free and Claire kept us informed of all the progress of the application. We have previously remortgaged through Victoria and would do so again in the future. Would recommend.
5/5
GoogleI was a buyer. Ocean team was very supportive and efficient on my case. I have wonderful experience working with them. Ocean has a great system, so that different branch offices work closely and smoothly to provide from sales, conveyance, to mortgage and financial relevant service. Also, they are trustworthy. I am definitely happy to recommend Ocean. Special thanks to Mark and Tanya.
5/5
TrustpilotOcean Estate Agents has been great to me and family in Bristol
Ocean Estate Agents has been great to us in getting a nice apartment in Bristol, especially Charlie & Keith. They were both helpful throughout the letting process and made it seamless for me and my family to get the apartment.Thank you OEA.Regards,Peter & Lucy
5/5
TrustpilotLily and the team were brilliant
Lily and the team were brilliant, excellent market knowledge meant that we put the house on at the right time and a tenant was found very quickly, they arranged for all of the certificates to be carried out and made the whole process completely seamless. Thank you
5/5
TrustpilotOlivia Stayning
Best solicitors were have ever used. Olivia was professional and the communication was excellent. Olivia informed me each step of the house sell and was easy obtainable my phone and email. Very pleased with the service and would definitely use ocean again.
5/5
TrustpilotBrilliant service from Tommy Day!
Tommy Day has been my contact throughout the whole process of renting a property with Ocean and he has been amazing! He made the process very easy with clear communication and answered any queries I had. Tommy is very polite, friendly and professional! Thank you Tommy :)
5/5
TrustpilotHad such great help from the ocean team…
Had such great help from the ocean team when letting out first property! Especially Lily Butler, as she provided all the relevant information and gave us some really great links and advice. Thankyou
5/5
TrustpilotBy far THE best estate agent in the Bristol area!
Ocean is by far THE most professional estate agent I have ever seen, in the country. Over the years I have come to learn how estate agents operate, specially the nationwide ones. let me explain why Ocean is so different from every other estate agents.So the most common tactics other estate agents use that is deemed unethical in my opinion are:- When they evaluate a property for sale, they know sellers usually go with the estate agent that gives the highest evaluation. So often they over evaluate your property then when you sign a min 3 months contract with them, they then claim the market is not good and encourage you to reduce the sale price. - The next thing to be aware of, which other estate agents often do is that their priority is the list of "property investors" they have on their files, and not you the seller! So if an investor is interested in your property, they will absolutely find a way to "encourage" you to reduce your price even further. - finally, what sets Ocean apart from all other estate agents is that most estate agents, specially the nationwide ones, have no interest or drive to sell your property. They just show someone around the property and answer the odd question that is asked of them. I have lost track of the number of times I have asked an estate agent whether the potential buyer was even asked to make an offer. Ocean is completely different to any other estate agent I have ever used... They are THE most ethical, honest and professional estate agent I have ever used. Even my solicitor commented on how efficient and professional Ocean has been! Ocean is a family run business so the directors actually care about the company and take pride in their customer service. My property was sold within 3 hours of going live! AND I got exactly what I asked for and what Ocean valued my property at (which was £20,000 more than any other estate agent). Even a nationwide estate agent commented saying they can not compete with Ocean when it comes to Bristol!!If you are in the Bristol area, Ocean is THE only estate agent I recommend you use. That what I will be doing in the future.
1/5
TrustpilotPoor communication, very slow…
The sale of house and viewings were fine despite the house being a hard sale in henleaze.
Dear Mr Penny Thank you for taking the time to leave a review. We have checked our records but cannot locate any record of you on our database. We take all feedback very seriously and would like to understand more about your concerns. Could you please contact us directly so we can investigate this properly for you? With kind regards Ocean Property Lawyers
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