Trusted Agent profile · Bristol, City of
★★★★★
1,608 reviews across 3 platforms
14-16 High Street, Bristol, BS11 0DP, Bristol, City of, BS11 0DP
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 14-16 High Street, is rated 4.8 out of 5 across 1,608 reviews on three platforms, including 127 Google reviews rated 4.9.
127
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,471
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotUsed Ocean to let our property
Used Ocean to let our property, they delivered great service and ensured finding tenants was a very smooth, quick process. Thanks so much to Keith and the team for sorting everything out so effectively and finding us some lovely tenants. Any issues were resolved very quickly. Communications with our tenants also reflect how happy they were with the service.
5/5
TrustpilotGood knowledge of business
The contact from email to face to face was professional, friendly and re-assuring
5/5
TrustpilotProfess and efficient
The whole procedure was done in a very professional and efficient way and I would definitely recommend this company.Georgia was always quick to forward the paperwork and answer any questions we had. She would chase the other solicitors involved and kept us informed and updated all the way through to completion
5/5
TrustpilotOcean provided fantastic service during…
Ocean provided fantastic service during our tenancy process. A big thank you to Will (William Jenkins) for his support, understanding, communication, and professionalism. It was reassuring to have someone knowledgeable to understand us and guide accordingly. Highly recommend.
5/5
TrustpilotGreat communication through phone call…
Great communication through phone call e mail and app making process helpful. Friendly staff
5/5
TrustpilotTo sell a property is not a pleasant…
To sell a property is not a pleasant task.!After initial conversation a price was agreed and then adjusted to market conditions. In less than a week Sold….Melissa, Mike and Steve were professional and communicative which made my journey with the Ocean group most acceptable.Thank you very much
5/5
TrustpilotHighly recommend!
We were first time buyers with no experience in house buying, Gemma was very helpful and responsive throughout the process making the whole sale as stress free as possible.Very pleased with the service, thanks very much for your help and advice.
5/5
TrustpilotHad a letting agent called Tommy Day…
Had a letting agent called Tommy Day from ocean letting and management at southville office Bedminster Bristol. After dealing with many letting companies with lots of dissatisfaction, Tommy went over and beyond to make sure we new what was going on with keeping us notified.Exceptional service and he is a credit to the company. Many thanks Tommy Des
5/5
TrustpilotAsk for Emma!
Very impressed with how Emma helped with my ongoing quest to find a property. Reply to emails were speedy and these were followed up with telephone calls. Information was clear and concise and Emma also took her time to understand exactly what my requirements are, and most importantly, she respected me as a client . If only more customer facing personnel were as competent as Emma.
5/5
TrustpilotThe service provided was excellent
The service provided was excellent, and the team was extremely helpful.
5/5
TrustpilotA positive outcome
A positive outcome. Seamas is vey good to work with, attentive, professional and very courteous. Stafano and his team has been professional throughout. Thank you so much. Will update when the sale is completed. I’m also with the Ocean legal team and will update in due course.
5/5
TrustpilotFantastic service
Simon and Tracey were incredibly helpful. They were proactive in finding us cheaper mortgage rates and enabled us to switch to a better rate multiple times before we exchanged contracts. Really really happy with the service.
5/5
TrustpilotExcellent service
Excellent service! Could not be happier with our experience of Ocean Shirehampton in Bristol. The team were so helpful and always available when we had any questions. Sam was amazing and always came back to us so quickly, helping with any extra information if needed and with a smile on his face every time we saw him. Victoria really supported with our mortgage application and I could not recommend them enough! Thank you so much to the rest of the team that helped us to buy our property.
5/5
TrustpilotI didnot find my need yet
I didnot find my need yet , but Molly was really active staff and amazing personality , cooperative and supportive . I like to deal with her 🏠 to find my home 🏠 Thank u to have such this attitude of staff in ur company 👍
5/5
GoogleAlways 5 stars for Ocean, Shirehampton! We had a few valuations and Sam was by far the most knowledgable and personable out of them all. We will continue to recommend Sam to anyone looking to buy, sell or just in need of genuine advice. Thank you, Sam!
5/5
TrustpilotGreat experience!
This is our second time remortgaging with Victoria as our advisor. She was brilliant from beginning to end, always pro actively contacting us with updates on rate changes and recommendations/guidance throughout the process. Victoria was so approachable and always took the time to answer our questions. We’ll be contacting her when we’re next remortgaging!
5/5
TrustpilotBest mortgage advisor
I had an excellent experience with Luigi Lattuca as my mortgage advisor. He was professional, knowledgeable, and always available to answer my questions. His guidance made the entire process smooth and stress-free. I highly recommend Luigi Lattuca from Ocean Mortgages for anyone seeking mortgage advice.
5/5
TrustpilotAbu was great throughout
Abu was my contact and arranged the viewing for the property quickly. Prompt viewing and quick communication after I decided to secure the property. Abu was very helpful throughout and the process from ocean in referencing and documentation was online very easy and straight forward to complete. Overall very happy with the service and lettings process.
5/5
TrustpilotSarah was so helpful when I had queries…
Sarah was so helpful when I had queries about our house and getting our deposit back. She was good at responding promptly and was so lovely when I spoke to her on the phone! Overall I had a wonderful experience!
5/5
TrustpilotGreat experience all round!
Tracey made the experience great for Sam and I. Whenever we stumbled upon a hurdle during the remortgage process, Tracey was always there to support and guide us through with the relevant information. Receiving regular updates of the remortgage process was also reassuring as it was Sam and I’s first time going through the remortgage process.
5/5
TrustpilotExcellent and helpful
Straightforward and efficient, Ocean Estate Agents made the viewing process simple. Many thanks to Will Jenkins who showed us round and has continued to be responsive and supportive with all questions and concerns we have. Would definitely look to use them again in future!
5/5
TrustpilotWe had a great experience viewing a…
We had a great experience viewing a property with Claire, she was very thorough and friendly
5/5
TrustpilotGreat service and efficient staff
I've been dealing with Ocean since I purchased my property from them in 2022. I would like to thank Samuel Bonizzi, Joshua Jackson and Abu Miah for all their assistance in helping me manage my property. You've all been very professional and helpful. Keep up the good work.
5/5
GoogleMoving day organised, a big thank you to all the team who have gone above and beyond to help us with the move.
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