Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust bought my first flat with Ocean and a massive thank you to Talia, Ollie, and Nicola!
Talia and Ollie organised for me to see the flat before it went on the market, knowing it was something I would absolutely fall in love with and Talia was so great in answering all my really dumb questions. They were very genuine salespeople so we had a great experience.
Nicola was our move manager and helped keep me updated and chase everything along- it was a bit of hardwork but we managed to get the sale through in 3 months and I got the keys just before Christmas. Thank you!!!
Emily · 2 January 2025
★★★★★ 5/5
TrustpilotAmazing Service and Super-smooth process
Sophie Parker has been amazing throughout the whole process. She’s super friendly, really helpful, and always quick to answer any questions. Everything felt easy and stress‑free thanks to her. Honestly, such a great experience, definitely five stars.
Jose · 16 March 2026
★★★★★ 5/5
GoogleExcellent service from Ocean Home and Jack was great. Highly professional and intelligent.
Olusegun · 11 September 2026
★★★★★ 5/5
GoogleVery happy with the service and the support (especially Jack). Very friendly team.
Saber · 11 September 2026
★★★★★ 5/5
TrustpilotJamie has gone above and beyond to make…
Jamie has gone above and beyond to make the lettings experience for us a smooth and efficient experience with great communication throughout - amazing service. Huge thank you Jamie!
Catherine · 21 May 2026
★★★★★ 1/5
TrustpilotAVOID AVOID AVOID
We used solicitor from the Oceans Bradley Stoke office when buying a property recently. The service we received or actually the lack of it was very poor. The communication during the process was non existent. Took ages to get any issues sorted. Were given wrong information on the property and after the completion we were completely ignored! Constantly were sent wrong invoices to pay. Very stressful process and they made it much worse! Awful firm and not cheap. AVOID AT ALL COST !!!!!
Aggie · 20 December 2024
★★★★★ 5/5
GoogleI cannot recommend Nicola from Ocean Clifton highly enough for the incredible support and professionalism she provided throughout my flat purchase. From start to finish, she was a beacon of calm and efficiency, ensuring that all parties stayed on track and that the process moved forward smoothly.
What really stood out was her ability to liaise effectively with both solicitors, bridging any gaps in communication and resolving delays. Nicola kept me informed every step of the way, offering clear updates and practical advice that made what could have been a stressful experience much more manageable.
She demonstrated exceptional attention to detail and a genuine commitment to ensuring that my purchase was completed.
Thank you to Ollie for being a hospitable host when viewing the property also!
Thank you both.
Lucas · 17 December 2024
★★★★★ 5/5
TrustpilotA good experience
Everything was well taken care of and I was kept informed of progress at each stage. Charges were very reasonable and in line with original guidance given.
Kevin · 2 June 2026
★★★★★ 5/5
TrustpilotSuch friendly service!
From start to finish Kyra has been absolutely amazing. When viewing the property, she had such a friendly welcoming and enthusiastic attitude and such a bright smile on her face. After viewing the property. Kyra was on top form with sending through our application forms & also rapid with any concerns we had regarding the property making sure that anything was resolved and anything unsure about she would instantly forward us to Keith, who was also superb. All in all, a big thank you to Kyra & the rest of the ocean team for being such a great help - couldn’t fault any of you :) what an amazing start to the new year.
Ebony · 13 December 2024
★★★★★ 5/5
TrustpilotAmazing
Amazing! Great experience with Jamie and the team. Would 100% recommend
Joe · 16 September 2026
★★★★★ 5/5
GoogleI recently found an apartment with Ocean Estate Agents and was very well assisted by Amelia. I'm from France, on my own, and this is the first time I've moved to another country.
Amelia was very responsive and was with me from start to finish. She always responded very kindly to all my questions and calls. I think I was one of the most demanding people for her. But she never made me feel it. Especially with the language barrier and the stress I was under with this whole unknown situation.
I'd also like to thank Naomi who was also very present and adaptive at the end about the latency I had with the deposit transfer.
I couldn't have hoped for better support.
Good luck and thanks again!
Sarah · 7 December 2024
★★★★★ 5/5
TrustpilotVery well assisted
I recently found an apartment with Ocean Estate Agents and was very well assisted by Amelia. I'm from France, on my own, and this is the first time I've moved to another country.Amelia was very responsive and was with me from start to finish. She always responded very kindly to all my questions and calls. I think I was one of the most demanding people for her. But she never made me feel it. Especially with the language barrier and the stress I was under with this whole unknown situation.I'd also like to thank Naomi who was also very present and adaptive at the end about the latency I had with the deposit transfer.I couldn't have hoped for better support.Good luck and thanks again!
Sarah · 6 December 2024
★★★★★ 5/5
TrustpilotMaking a complex and long process simple and short
All members of Ocean Property Lawyers and Ocean Estate Agents were extremely helpful during the entirety of the process of purchasing our first home. They made it super simple, completing everything through an online process with rapid updates and progression statuses. Everyone was super friendly and always eager to explain complex legal processes. We’d highly recommend sticking with Ocean Property Lawyers if you’re purchasing a property through Ocean. Many thanks to Jasmine, Julie, Evie and the rest of the team for their support.
Annabelle · 1 December 2024
★★★★★ 5/5
TrustpilotReally pleased with the service we have…
Really pleased with the service we have received from Ocean. Steve was at our house quickly for a valuation following my initial enquiry, and he was so quick at getting the ball rolling. We were online with a couple of days, he told us exactly what to expect and had lots of useful insights about the market and what to expect in the process (this was our first time selling). Mike and Emma did most of the viewings and were great at keeping us in the loop with the feedback from potential buyers. The star of the show has been Melissa however, she has been amazing at keeping momentum and going back and forth between both solicitors and our buyers. Throughout the process we have felt well informed about what stage we are at and what needs to happen next. Melissa has always responded to our calls and emails promptly, she has been super friendly and personable and she’s brilliant at her job!Thank you!!
Catherine · 28 November 2024
★★★★★ 5/5
TrustpilotVery helpful and professional
Claire was really helpful and professional and able to answer any questions we had at the viewing. Communication has also been great since.
Aaron · 19 June 2026
★★★★★ 5/5
TrustpilotThe team at Ocean (W-o-T)
The team at Ocean (W-o-T) have been incredibly supportive throughout this property sale. They balanced the delicate line of sensitivity and professionalism when communicating with me after the loss of my parents and selling their home. The sale took a long time due to buyers changing their minds, and the team remained engaged and genuinely enthusiastic about the property in viewings and helping us find buyers who were genuine and connected to the property. Huge thanks to Steve, Emma and Mel for getting us to completion and mopping up my tears when needed! You’re in safe hands with this team.
Kate · 21 November 2024
★★★★★ 5/5
TrustpilotGreat Conveyancers
Whenever I needed to ask for advice or was unsure about something, Ocean Property were always a phone call away! Staff were very patient and did their best
Fatima · 6 May 2026
★★★★★ 5/5
TrustpilotDreams come true.
This is the second time we work with Ocean State Agent.From the beginning Cleo and Melissa were very kind and professional.At the end of the process we had some difficulties to proceed and they had good communication skill to handle with our sellers, buyer, solicitors and us .They were very supportive in all fields.When I thought this property is not going to be for us , both of them were there supporting me as a good friend.Thank you so much for your time, your words and your patience .
Gabriela · 6 November 2024
★★★★★ 5/5
TrustpilotHelpful, friendly and on the ball service
Very prompt emails and turn around times, considering my short time frame on moving and absolutely lovely customer service! Sophie was very personable, helpful and knowledgeable about the properties she showed me and very on it with getting me moved in!
Kino · 20 January 2026
★★★★★ 5/5
TrustpilotExtremely helpful
The team were all helpful, but Debbie, who was my point of contact once the offer had been accepted, was fantastic!Unfortunately the solicitors were unhelpful and communicated poorly making things stressful. Debbie went above and beyond on numerous occasions to help me resolve problems, and get to the bottom of issues in order that we could progress the sale. I valued her time and help hugely, and dread to think what the process would have been like without her. Thank you so much Debbie!!One point to note, the Conveyancers reflect poorly on you as estate agents when you recommend them. They are terrible.
Moon · 4 November 2024
★★★★★ 5/5
TrustpilotBrilliant
Brilliant, so helpful and friendly but also professional, made to feel more like part of a family who really care, not just a business transaction. Always keeping me informed and upto date with the progress of the sale by telephone, I feel the more personal touch (much appreciated) Nothing was too much trouble, I really can't thank them all enough especially Mel who was with me every step of the way, thank goodness. They really are a lovely team and who highly recommend them.Jane Martin
Jane · 28 October 2024
★★★★★ 5/5
TrustpilotPlain sailing with Ocean!
Dealing with one office for estate agents and solicitors all in one place where they also communicated easily with each other made everything easy. The software used by both parties were also very good. We knew about viewings, times, dates, clients & 2nd viewings. But the staff also kept us informed. We felt they listened to us. They were knowledgeable and patient. The legal side alsoHas a good software that we could log intoTo keep up with the status of the proceedings. ClareWas also very patient knowledgeable and understanding.Selling your property is never 'plain sailing' but the 'Ocean' team made it as painless as possible. Thanks to Paul ,Demi & Clare . Huge appreciation for all your hard work.
Mrs · 24 October 2024
★★★★★ 5/5
GoogleIt's been a great experience with the Clifton team to find the perfect home. Estate Agent Oliver Kieran took the time and effort to understand my preferences and find properties that matched my criteria, as well as working to a tight schedule. The whole process has been incredibly efficient and professional, and would especially recommend the agency to any first-time buyers.
Emma · 11 August 2026
★★★★★ 5/5
GoogleJack Evans was incredibly helpful and responsive, thanks!
Elliott · 11 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.