Trusted Agent profile · Bristol, City of
★★★★★
1,637 reviews across 3 platforms
187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,637 reviews on three platforms, including 348 Google reviews rated 4.8.
348
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,288
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
I recently had the pleasure of working with Ocean Property Lawyers, and I must say, my experience was outstanding. From the initial consultation to the closing of the deal, the team provided top-tier legal services tailored specifically to property matters.
5/5
GoogleWilliam Jenkins Marla has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.
1/5
TrustpilotEmbarrassing company
Embarrassing that a company can't even respond to multiple emails or pick up the phone for multiple days to a customer. Shame.
Yes, that wouldn't be good. Perhaps you wouldn't mind letting us know what service (sales, lettings, mortgages or conveyancing) you are hoping to speak to. And ideally what office in particular? Feel free to let us know via customercare@oceanhome.co.uk a Director will investigate as soon as possible. In the meantime please accept our apologies, Regards Ocean
5/5
GoogleA very pleasant experience! Only took 4days From the time I sent my query to viewing to secure the place. Very speedy and good at responding phone call. shout out to agent William Jenkins who coordinated the whole thing for me. Appreciate it.
5/5
TrustpilotGood manners
Good manners, helpful staff and quick responses. Especially William Jenkins.
5/5
TrustpilotReally happy with the service at Ocean…
Really happy with the service at Ocean Estate agents Bradley Stoke. They gave us an honest appraisal of the market, found us a good proceedable buyer quickly and progressed the sale with excellent communication throughout. I was an estate agent so do know the industry. Would definitely recommend Ocean if you are thinking of selling your property.
5/5
TrustpilotWould recommend them highly
Laura, Gemma, and the rest of the team were thoroughly professional in handling our property purchase. They kept us updated at regular intervals and were very organised. Negotiating a favourable deal with the opposite solicitor may not be their best suite, they offer a high-quality conveyancing service nonetheless.
5/5
TrustpilotTrustable Team
The Ocean team has been incredibly helpful and responsive throughout the purchase process. They were supportive, reassuring, and understanding. In transactions like these, building trust is essential, and I had a very positive experience with their entire team.
5/5
TrustpilotThe staff at Ocean have been wonderful…
The staff at Ocean have been wonderful Its been a long haul but never once have they given up I feel they are family in a good way They have been very professional and I have appreciated all the support they have given me from the initial marketing to completionI will certainly use them again
5/5
TrustpilotWilliam Jenkins Marla - An asset to Oceans
William Jenkins Marla has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.
5/5
TrustpilotGreat service
Really good service from Tom, Curtis and team - thank you
5/5
GoogleWe have used a lot of estate agents while looking for somewhere to move but Ocean letting has by far been the best one in Bristol. They have kept us update throughout the whole process. We had the pleasure of working with Molly who was amazing and helped us with any issues or questions we had, she really made the experience a lot less stressful for us. If your a younger couple looking to find somewhere then i would highly recommend using Ocean as they did everything they could to help us find somewhere unlike a lot of the other estate agents in Bristol who where very dismissive of our age. I'm sure every member of staff are as amazing as molly so no matter who you get it should be a simple and stress free process.
5/5
GoogleBoth Lily and Annabel have been brilliant! They've done an amazing job and asked the right questions to find out my needs in regards to what kind of property I was looking for along with my preferences (i.e. parking, location, etc.). They then communicated with me throughout my search, both of which were extensively searching into their portfolio and keeping me updated when the right property came about. Highly recommend Ocean Estate Agents and wish more people in the trade of lettings can be more like this fantastic duo. Thanks again girls and wish you the all the best!PositiveProfessionalism
5/5
GoogleExcellent service from start to finish. Dallas from Ocean helped us find our perfect home. We explained what we were looking for and our price range whilst on a viewing. The following morning Dallas excitedly called with news of what he thought was a perfect property based on our description of our needs. It turned out it was and we put an offer in straight away. Throughout the move process Mel our move manager has been excellent; chasing up solicitors and advising us of potential surveyors whenever we needed support. Her help ensured that the house sale was complete was before the change in stamp duty and for this we are very grateful. I could not recommend Ocean more. From start to finish the colleagues at Ocean were helpful, proactive and always offered fantastic customer service. Everything you would want from an estate agent.PositiveResponsiveness, Professionalism
5/5
TrustpilotExcellent efficient service as always
I used Ocean Financial Services for my remortgage (Neil and Tracey) as I always do. It went smoothly as always and was very efficient. They are a great team and always responsive to questions. Wouldn't go anywhere else to remortgage my Bristol property. Service is excellent.
5/5
TrustpilotAbu Miah was helpful and informative…
Abu Miah was helpful and informative and warm
5/5
TrustpilotWe had a very pleasant experience with…
We had a very pleasant experience with ocean estate agent and conveyance team in the process of buying our first home.They were patient , reassuring ,kind and very responsive throughout the few months it took to get there.Thank you team, really appreciate your work.
5/5
TrustpilotThe very best of customer service
Excellent customer service from start to finish. I have nothing but praise for Paul and the Team. Really felt everything possible was done to help me sell my property and purchase another property. If all organisations were as committed then England would overcome a lot of its present economic difficuties.
5/5
TrustpilotNew rental property
New rental property - service was great from start to finish. Joshua Jackson answered all of my initial queries on the property over the telephone, provided an informative and personable viewing (which believe you me is not always the case with other agencies) and has continued to provide timely and support after care. Would highly recommend.
5/5
TrustpilotCustomers of a rental property
We are currently going through the rental process with Ocean, and I cannot recommend them highly enough. Jemima in particular has been so friendly, responsive, helpful and efficient. The process has been so quick and easy!! Thanks for all your support! Emily & Ben
5/5
TrustpilotWe had a lovely experience with Ocean…
We had a lovely experience with Ocean through the lovely Sarah Azzout who we were dealing with during our tenancy. She was very kind and helpful when we needed to correspond with the landlord or sort things out in the house. I would highly recommend Ocean ☺️
5/5
TrustpilotFantastic experience
They were really helpful. They offered really useful advice and support in finding a mortgage, and they were especially helpful around rate changes, always looking out for improved and better offers. I felt very well looked after.
4/5
TrustpilotWe found the communication with the…
We found the communication with the lawyers at first somewhat difficult, due to their reliance on email and their portal. Once we spoke to the case handler and said what we wanted the service was excellent and improved measurably.
5/5
TrustpilotPhaedra was great helping us rent a…
Phaedra was great helping us rent a home with Ocean.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Ocean Clifton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
