Trusted Agent profile · Bristol, City of
★★★★★
1,640 reviews across 3 platforms
187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,640 reviews on three platforms, including 348 Google reviews rated 4.8.
348
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,291
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
4/5
GoogleInitial contact with sales team was really good. The only negative was that there seemed to be a glitch with the notifications and viewings took place a couple of times without my tenant being notified. There's obviously a difficult juggle between agents, buyers and sellers and the move manager did a good job balancing the two and representing both sides fairly, and always efficiently, in what wasn't the most straight forwards of sales.
5/5
TrustpilotExcellent Service
Simon was incredibly helpful and always provided us with the most up to date information throughout our re-mortgage process.
5/5
GoogleI bought a flat through Ocean in Clifton recently and was very impressed with their helpfulness and professionalism. Matt was very easy to deal with and available whenever I needed to contact him. Andrew and Laura eased the way as various problems with the lease cropped up. I would thoroughly recommend Ocean for taking the stress out of the purchase of a property.
5/5
TrustpilotA fantastic experience
The whole experience with Ocean was fantastic from start to finish.In fact, the process started 4 years ago when I needed a valuation for divorce purposes. I had a chat with Stefano and explained my situation. He was really helpful and arranged for Lawrence to visit. (Ocean were the only agent that wanted to visit as I had explained that I had no plans to sell imminently). Lawrence came round and provided a written valuation straight away, of which I was very grateful.When circumstances prompted the need to sell last summer, I called upon Stefano and Lawrence again, who gave me an honest appraisal and some good advice on preparing the property to go to market.Ash took some amazing photos, and Lawrence marketed the property at exactly the right price, meaning I had 10 viewings lined up in one day. Joseph carried out the viewings, introduced himself first and obtained 4 offers, giving me the option to chose the best buyer.Lisa progressed the sale and kept me informed at all times, chasing where necessary (particularly as the solicitors at the top of the chain were somewhat slow).I also instructed Ocean Property Lawyers, Livia in particular was excellent - so helpful and friendly, dealing mainly via email which suited me perfectly.I cannot recommend Ocean highly enough (and have already done so, several times).
5/5
TrustpilotOcean Estate agents were brilliant
Ocean estate agents were extremely helpful, professional in finding tenants for my property. Every enquiry was dealt with promptly, politely and with consideration for my needs. I felt I was able to express my opinion whilst being guided by their professional advice. Elliot , James and Jemima have all been extremely helpful, friendly and professional. I used Ocean two years ago to find tenants.The tenants they found were perfect. They have just found me new tenants who also appear to be perfect. Many thanks. I can definitely say that I would use Ocean again. My house was re-rented within days . Thank you
5/5
GoogleVery helpful, it was quick and easy from viewing a flat to confirming an offer, we were helped by Lily.
5/5
TrustpilotExcellent local letting agent
Excellent local letting agent, a pleasure dealing with them throughout the process. Alun and Lily were very helpful and always very quick to reply!
5/5
TrustpilotI found everyone in the office very…
I found everyone in the office very helpful. In my situation of a parents family home being sold and therefore being a very sensitive time the staff were very patient, understanding and extremely helpful, especially Tanya.
5/5
GoogleAlun is the best..! He has supported me for many years finding great tenants. I love his humour that brings some extra life and pa zzzs to our chats and business dealings. He is a legend!
5/5
TrustpilotExceptional team
Exceptional team, professional, efficient and really supportive. Can’t rate them highly enough.
5/5
TrustpilotCan recommend
Good service, good advice, good communication, Lauren was diligent on making sure that the process kept moving ahead.
5/5
TrustpilotEstate Agents who care
Adam, Julie and the team were fantastic. They were supportive, very communicative and did everything they could to ensure the best sale for us. They were always willing to answer questions and give guidance when asked.
5/5
TrustpilotGreat service all round
Great service all round. Constantly kept in touch to let us know what was going on and got the job do efficiently and in a timely manner.
5/5
TrustpilotGreat experience overall (both buying…
Great experience overall (both buying and letting out), teams at various branches are very helpful. Thanks Vandross, Jemima, James and the rest of team Ocean.
5/5
GoogleGreat service, replied on time. Everything really clear, super happy. Extra thanks to William Jenkins
5/5
GoogleGreat communication and very supportive through process. Lily has been amazing and would definitely recommend!
5/5
TrustpilotNeil and Ocean Finance are brilliant
Neil and Ocean are brilliant, quick but thorough. Neil is so knowledgeable and just tells you how it is, no nonsense. Neil’s team are proactive and have saved/earned us a lot of money over the years.
5/5
TrustpilotI have used Ocean Estate Agents as… Landlord
I have used Ocean Estate Agents as letting agents for over 13 years. Every single member of the team I have worked with has been fantastic. They are clear, honest, transparent and professional. They have a deep understanding of lettings from both the landlord and tenant perspective. Their professionalism comes across in their interactions with both groups. They have given very helpful advice, gone the extra mile to clarify issues, and ensure I am up-date on legislation and requirements of landlord. I cannot praise them enough and would recommend them without reservation.
5/5
TrustpilotFrom start to finish you guys have been…
From start to finish you guys have been great. Speak shoutout to Oliwia for all her hard work. Thanks for being so attentive and quick.
4/5
GoogleOcean Estate Agents were super easy to deal with - our agent Will was extremely pleasant and responded to our all of our enquiries rapidly and helpfully.
5/5
TrustpilotProactive progress
Two distinct teams - sales and sale progression - both very effective in their communication of the situation. This made us confident in decision making and reassured us through the process that all was going as well as it could. Ultimately, we sold for a price acceptable to us with relatively little stress. A particular appreciation of the progress team who we felt were almost always ahead of us in checking progress with the two sets of solicitor teams. Many thanks.
5/5
TrustpilotDebbie and the team at Ocean were…
Debbie and the team at Ocean were fantastic helping us through the moving process. The communication was fantastic!
5/5
TrustpilotGreat!
I am so pleased with Ocean! The sale of the property was not a straight forward one and we feared it would be impossible to sell. Ocean were with us every step of the way and were so patient. They got us the best deal and were open and honest throughout. It was the first time we had sold a property and wouldn't hesitate to use them again if we were ever in the position in the future.
5/5
TrustpilotTracey went above and beyond
Tracey was, as always, extremely helpful. Nothing was too much trouble. I feel very fortunate to have Tracey and her team helping me out as I navigate through the mortgage market.
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