Trusted Agent profile · Bristol, City of
★★★★★
1,640 reviews across 3 platforms
187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,640 reviews on three platforms, including 348 Google reviews rated 4.8.
348
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,291
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
4/5
GoogleThe sale of my flat went through around a fortnight ago and was done through ocean estate agency. The flat sale itself was delayed but this was out of oceans control and they were clearly very hard working in trying to resolve this. I found ocean staff to be very helpful and professional. I found the move on team and mortgage advisors team particularly helpful. I would be happy in recommending ocean for a friend to use or to use them again in future.
5/5
GoogleWe were extremely impressed with the complete Ocean Clifton team. All members were highly motivated and determined to deliver for us. Communication and feedback throughout the process was superb, both verbal and by email. Of particular note were Matt (Valuer), Ollie (Viewings) and Nicola (Move Manager) who worked tirelessly to achieve the required outcome. If you wish to sell your property you couldn't deal with a more professional team. Well done all and a huge thank you from us, you're the Best!
5/5
TrustpilotOcean Estate Agents were fantastic from start to finish!
We used Ocean Estate agents to sell our home and buy a new one. All staff we dealt with were fantastic, very friendly & completely professional from start to finish. They guided us through the process and tried to make it as stress free as possible. We had a particularly difficult process with buying our new home, caused by the seller, but Ocean were very supportive and kept us informed at all times. We wouldn't hesitate to use them again and highly recommend to friends and family.
5/5
TrustpilotA positive experience all round
Such a positive experience all round with Ocean. We purchased our house through them 10 years ago, and found them professional, helpful and honest throughout. We came back to them to sell, and the same was true as a vendor. The whole team was highly professional, friendly and well informed about our property, the potential buyers and everything to do with the sale, so we were well supported through the entire process - especially when things got a bit tricky for other reasons.
5/5
TrustpilotFantastic!
Fantastic!Lily Butler was great and helped me find the perfect property which suited exactly what I was looking for!
5/5
GoogleThe letting agent Will was very helpful throughout the whole letting process by answering any queries we had. The process of renting our student house was smooth and fast. :)
5/5
TrustpilotWould recommend to a friend
Claire Kington arrived early and was very welcoming to the property. Would recommend
5/5
GoogleWe have just placed an offer to rent with ocean estate agents in Clifton and the customer service has been great so far! Molly was so attentive to our needs and made every effort to help us with our tenancy agreement changes. I feel incredibly at ease knowing that ocean estates will manage my tenancy going forward. Would definitely recommend to prospective tenants.
5/5
TrustpilotEvie at Ocean has been excellent in…
Evie at Ocean has been excellent in contacting me on the latest properties that suit my requirements as soon as they are available. Evie is a friendly professional young lady.
4/5
TrustpilotMany thanks to Ocean Estate Agents most…
Many thanks to Ocean Estate Agents, especially Abu and his team, for providing my family and me with a smooth and professional service in terms of timely updates and due diligence during the process of my move to Bradley Stoke.
1/5
GoogleReply to your reply: The negative review is for never responding to any of my emails. Difficult to have me as a customer, if you don't even care to do so 😉 …
We have not yet found a record of a customer with this name for any of the Ocean services. We do not know what may warrant a negative review as you have left no comment. Please contact customercare@oceanhome.co.uk so that we can investigate matters. Regards, Ocean.
5/5
TrustpilotYou supported us all the way thought…
You supported us all the way thought the process and kept us well informed. Excellent service.
5/5
TrustpilotLetting our property
Letting our property! We would highly recommend Scott and the team to everyone when letting a property! Nothing was too much trouble, everything was made easy for us and they are lovely people! Many Thanks for your expert advise too!
5/5
TrustpilotThe perfect people to sell.your home 🏡
Ocean Estate Agents helped me sell my mother’s property, and I am very grateful for the support they gave me throughout this process.
5/5
TrustpilotFast efficient service
Being reassured by the staff of the stage’s selling your property goes through. Having visibility to the’dashboard’ on line so you can check the progress of the selling process. The document you are given to fill in at the beginning of the process can be a bit daunting but checking it through with a member of staff is very helpful. You are contacted quickly whenever a question comes up for clarification. A clear concise breakdown of costs are easy to understand.
5/5
TrustpilotGreat service
Great service. Always available & dealing with Mel was an absolute pleasure. She was so so helpful! Even when my printer broke, she stepped into help. I would highly recommend Ocean.
5/5
TrustpilotI have used Keith @ Ocean to locate…
I have used Keith @ Ocean to locate tenants for all of my Buy to Let property's over a number of years, I always find them very helpful, professional and always offer great advice.The whole team makes the experience perfect and easy, I have delt with Keith more often that not and he is very helpful with a great deal of experience.Highly recommended.Thanks very much.
5/5
TrustpilotQuick process
Charlie bird was very helpful when dealing with Ocean lettings whilst finalise a rental property
5/5
TrustpilotJust moved into our first home and…
Just moved into our first home and found working with Ocean to be very positive. Sadie and Ashleigh were particularly helpful and communicative and ensured we knew what was happening as first time buyers.
4/5
TrustpilotFriendly Staff
Really friendly staff and helped us to find our home. They were very supportive with our decisions and helped us to secure our property. I did find, at times during the sale, we seemed to be chased for things that should have gone through the solicitor as well as being the go between the solicitor and the estate agent a fair amount. However, it was a quick and easy sale. Thank you.
5/5
TrustpilotGreat service
Josh was great help in finding us an excellent tenant. He also arranged for the EPC and some small works to be completed ahead of the tenant moving in. Thanks for providing a great service
5/5
TrustpilotRecently had a very pleasant experience…
Recently had a very pleasant experience with Ocean. Jemima, our agent was absolutely lovely right from the viewing through to sorting out all the paper work and admin that followed. She was so nice and was very reachable and promptly responsive throughout the entire process. It has left me with a very positive first impression of Ocean and I would choose them again in a heartbeat!
5/5
TrustpilotSuper helpful team
Hema and the team were very diligent and helpful in getting our property ready to be rented. They also coordinated viewings and found a suitable tenant quickly.
5/5
GoogleI want to express my sincere gratitude for both Amelia West and Alun Johnson for their exceptional service with continuously highly performance. I highly recommend them to anyone looking for a real estate agent again for their professionalism, reliability, and commitment to excellence!
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