5/5
We would like to say thank you toβ¦
We would like to say thank you to Ashleigh Westcott-Egan, she was very helpful with buying process and clear with questions we asked. We Are happy with the purchase and 100% recommended Ashleigh π

Trusted Agent profile Β· Bristol, City of
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1,640 reviews across 3 platforms
187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,640 reviews on three platforms, including 348 Google reviews rated 4.8.
348
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,291
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
We would like to say thank you toβ¦
We would like to say thank you to Ashleigh Westcott-Egan, she was very helpful with buying process and clear with questions we asked. We Are happy with the purchase and 100% recommended Ashleigh π
5/5
Fantastic
Fantastic, responsive team. Worked hard to get us the best rate. Many thanks Luigi and Clare.
5/5
Big thanks to Ocean who made our moving experience fast and easy. This is a reliable and efficient branch. William Jenkins was a really helpful and professional agent who always kept us in the loop, making the process as smooth as possible! Thanks will :)
5/5
I cannot thank Ocean enough
I cannot thank Ocean enough, both the estate agent team and the legal team were fantastic, Joe, Gemma, Jess and Lucy. Communication from beginning to end was amazing. The timeline online is great but I could always phone or pop in if I needed help with forms or paperwork. I would absolutely recommend with no hesitation. Thanks again for making a stressful time very seamless.
5/5
Resolved my poor review extremely quickly and professionally
I would like ocean to know, that I have taken down my recent review, because I am SERIOUSLY impressed with the prompt response and how my query was dealt. Clearly, Iβve received nothing short of excellent service as a result of my precious 1 star review. So much so, that I am completely retracting my precious comments about the delay in receiving my deposit! Thank you, whoever replied and took on board my previous review. Hats off to you guys, clearly have an excellent handle on customer service and I received my deposit in full today in a timely manner.Iβm highly satisfied.5 stars and all the best to the team who helped me!
4/5
Mark & Sam were very helpful and keptβ¦
Mark & Sam were very helpful and kept us upto date throughout the sale
5/5
Good service
Hosted viewers well and kept us informed. Recognised Mum was struggling with Dad's health (sellers) and made adjustments accordingly, liaising via myself etc.
5/5
Did an excellent job from start toβ¦
Did an excellent job from start to finish. Sold within a day of the first viewing and they chased to get the sale completed before christmas.
5/5
Very professional service in helping usβ¦
Very professional service in helping us to find new tenants from the Clifton office letting team, special thanks to Will, Emilia and Lily RegardsAlfonso
5/5
Sale of house in Brentry
We received excellent sales and marketing advice from the branch manager Steve who was enthusiastic and approachable. We lost one sale along the way and the market definitely became more challenging but Steve remained confident and positive about our property and managed to get a good number of viewings and a very decent offer. The sales progression had a few hiccups but these were managed diligently by Melissa and we completed on the sale as hoped for. Lots of agents can sell a property in a strong market but when the market becomes more sticky you really need a first class agent with experience, determination and the ability to get hold of a situation and sort it. Thatβs what we got with Ocean and we are very happy that we used them to sell our house.
5/5
Responsive estate agent that does wellβ¦
Responsive estate agent that does well to push solicitors to get the sale completed. Special thanks to Melissa there for helping me through the process and communicating well.
5/5
Incredibly helpful
The team at Ocean Westbury have been incredibly helpful during the whole process of selling. Friendly, efficient and easy to communicate with. We really felt we could trust them.I have to mention Mike, for his help with viewings, and for coming back to let my husband in when he forgot his keys! And of course Mel, who has been so supportive, and positive and proactive. Thanks to all of them.
5/5
Everyone I spoke to at the Agency was Incredibly friendly and helpful! Would most definitely recommend letting with Ocean.
5/5
Really glad we went with Ocean theβ¦
Really glad we went with Ocean the whole team are great people to deal with especially Julie (Manager)Great communication and great people to deal with and thanks again for everything 10/10.Richard
3/5
Good at selling the property for us butβ¦
Good at selling the property for us but once sold not so impressed. They say they kept in close contact with regular updates but I believe this was only with us chasing them. They didnβt like to ring us and actually chat about the ongoing issues but instead email which I feel was impersonal. Itβs very easy to hide behind an email. I appreciate it is needed for trail but phone calls are more personal. It was a long process, no fault of of own and it seemed at the end that we had to attempt to try and move things along at a pace rather than our buyers doing this. Overall very average
5/5
Lily Butler was super efficient andβ¦
Lily Butler was super efficient and quick to sort out new tenants for my apartment. Extremely happy with the service! Thanks Ocean.
5/5
I used Ocean Estate Agents to purchase my new home in Clifton, Bristol. Iona and Andrew went above and beyond and were both diligent and great communicators. They kept me informed at every stage of the sales process and I couldnβt recommend them more.
3/5
Good to start with
Ocean were very friendly and helpful to deal with in the beginning. They made us feel good about the property we were selling and we felt a good vibe from them right away, which is why we chose to sell our property with them. Once an offer was put in and accepted we started to feel that Ocean were more acting for the buyers rather than keeping our, or both of our, best interests in mind.
5/5
I highly recommend Ocean letting agencyβ¦
I highly recommend Ocean letting agency for people who are in search of rental house at Bristol. They were really helpful and understand the needs of people and help you accordingly as much as they could support. I canβt wait to say about Ms Amelia West, one of the staffs from Ocean , who is really an amazing person, very kind hearted and very helpful with our process. I wish all the agencies should have staffs like Amelia to improve their services in Uk. She is such an amazing person to come across in my life I say. I strongly recommend Ocean as first choice for housing search. All credit goes to Ms Amelia West. 5 stars is not enough for her service, she needs more than that. Ocean is lucky to have Ms Amelia West. 5 million stars to Ocean and Amelia
5/5
Recently, in seeking accommodation for our daughter in the Clifton area it was our great fortune to receive the help and guidance of Ocean Lettings Clifton. Our successful quest was grately aided by the combined efforts of all the team but we would particularly like to highlight the special contribution of both Amelia and Lily. They made what might have been a fraught exercise one which was undertaken with complete professionalism and care. We CANNOT thank Ocean letting s Clifton for ALL thier endeavours . The firm were attentive to ALL our needs and we have been so fortunate to have had Ocean help us along the way. We would highly recommend them to everyone and anyone they were outstanding, thank you Ocean Sue and Paul Price
5/5
We needed to sell the Redland family home I grew up in . It was in the family for 60 years so had a special place in our hearts . We wanted an agent that understood our needs . Matt Redmond, at Ocean Clifton, gets that houses are more than bricks and mortar. Selling a house is as much about people and dreams & memories that are all precious. Matt has a talent for understanding people and very quickly found us the perfect solid buyer.
5/5
Very happy with the service from start to end. Ocean (Whiteladies Rd, Clifton) let out my small flat within days , getting the market rental that that I was first quoted and with flexible service options. Made the whole process of finding and vetting my new tenant effortless - having done all this in the past myself I am now converted to getting in the professionals. With all the new hoops landlords now need to jump through I feel I am on top of the property with a 'safe' tenant installed in my investment. Highly recommended.
5/5
As I am a first time home owner, I found William to be very insightful in leading me to obtaining my new home over my school term. I have been having problems with other agencies due to their lack of communication and late response time but Ocean has been consistent in replying and also helped me in leading through the process. I would definitely recommend looking into this agency when picking a new home and also consulting with William through all your needs!
5/5
If you want to move to your new home, Ocean Estate Agents are the best to go with. My wife and I recently moved to Bristol and were looking for a permanent place to live in, and after viewing few properties we meet William Jenkins on a viewing from Ocean Agents. He was really kind, helpful and genuine. We visited two properties with him were he oriented us in details and great suggestion. He made our process smooth and quick as promised. I would highly recommend him. Thank you for helping us finding our new home.
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