Trusted Agent profile · Bristol, City of
★★★★★
1,637 reviews across 3 platforms
187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,637 reviews on three platforms, including 348 Google reviews rated 4.8.
348
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,288
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
GoogleSuperb service provided by Ocean Lettings and Management . Recently moved to the UK and Ocean Lettings and particularly senior Lettings negotiator Amelia made the entire process easy . Great customer service from organising viewing of properties right through to finalising tenancy . Could not recommend Ocean and in particular Amelia more highly .
5/5
TrustpilotRe-mortgage
Had my re-mortgage done and thanks to Richard and team at Ocean, they are more than good. Prompt replies to any query, and easy process. Thanks very much for your help during these stressful remortgage times. Wish you all the best and a Happy New Year 2024 to all your team.
5/5
GoogleNicola has been so great at communicating everything through the process of my purchase, would definitely recommend!
5/5
Trustpilothighly recommend!
Maddie & Ashleigh were absolutely exceptional in the sale and purchase of our homes! They made the whole process manageable and less stressful. They were helpful, attentive, professional and always on hand to answer any questions we had.
5/5
Trustpilot7 star service
From the get go, Ocean were amazing. They were organised, speedy and great with communication. When things got stuck or difficult they were extremely supportive and ensured that deadlines were met smoothly. Would happily use them again.
5/5
GoogleThis is my first experience with Ocean Estate Agents. From the first moment we have been given a good quality treatment / service. Special thanks to Lily, who has been in charge of our rental process. She has been very professional during every step. My girlfriend and I are really happy with her work. I hope other letting agencies were giving the same service to their clients. Thank you very much.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotExcellent service.
From a buyers perspective Mel Bell was particularly worthy of praise. She was the move manager and was able to respond quickly to enquiries I had about a property Ocean were marketing.From viewing to moving was only 10 weeks due to her prompt attention.Thank you Mel and the rest of the team.
5/5
GoogleI have worked with Ocean several times this year and can honestly say that I wouldn't go anywhere else. They are professional, friendly and, more than anything, they actually care. It doesn't matter how many questions you have, or how much guidance you need, they are happy and willing to help every step of the way. When it comes to Lettings in particular, I really recommend Annabel. As a first time landlord there was so much I needed to learn and she was fantastic. Furthermore, she liaised with the Move Manager team making sure that everything was completed well in advance and that I knew what was happening at all times.
5/5
TrustpilotGreat experience with agent Amelia West
Amelia West was an exceptional letting agent throughout my property search. Her responsiveness, market knowledge, and attention to detail made finding a new home a smooth and pleasant experience. Amelia's professionalism and personable approach set her apart, and I wholeheartedly recommend her services to anyone in need of a dedicated agent.
5/5
TrustpilotReally happy with Ocean
Really happy with Ocean. Our process as first buyer took over 6 months because of different things but Ocean, especially Melissa Bell was chasing them and trying to push all the timw to speed up the process. Thanks for that, I really appreciate it
5/5
TrustpilotWould highly recommend!
Ocean Estate Agents, in particular James and Jemima, were great from start to finish. James took the time to fully explain to me the current letting market and the whole process; he was professional, very knowledgeable and approachable. I felt assured that I was in good hands and that nothing would be missed. Would highly recommend!
4/5
TrustpilotOn The Mooove. We were introduced to a delightful…
We were introduced to a delightful property just as it came onto the market which enabled us to view it without too much competition.Ocean agency staff were helpful and held our hand(s) by use of the Lawyers ‘Activity App’ to mark the progress of our intended purchase. We had planned to move into our new home in October’24, which would have been our preferred moving date.Unknown legalities resulted in our delayed move. The unpredictability regarding the legal constraints was quite testing & frustrating and resulted in increased stamp duty costs.Thankfully our landlords were cooperative as we couldn’t be clear on an actual date of our notice to quit our tenancy agreement. We are finally in our beautiful new home and settling into our new surroundings. Thank You
5/5
TrustpilotLuigi is great!
Luigi is really pro active, contacting us well ahead of our renewal date to help ensure we got the best deal. We asked him to search for ethical mortgages and he found the best ethical mortgage was the best deal overall!
5/5
TrustpilotHouse sale…
We were very happy with the service from Ocean during the recent sale of my mother's house. The staff were helpful and friendly and happy to deal with any questions we had. Everything was dealt with efficiently and the sale went through very smoothly.
5/5
TrustpilotFriendly, attentive and very competent
We had a great experience with Ocean. Lauren was attentive, always responsive and easy to get hold of and brilliant at pushing things along throughout the process. We would definitely recommend Lauren and Ocean. Thank you to Lauren and the team for all your help!
5/5
Trustpilotbrilliant
thank you for evey thing you did for myself and my sister. you are all lovey and brilliant thank you all for everthing. take care x
5/5
GoogleHad a great experience with Phaedra. She saw us last minute for a flat as someone had dropped out - she made sure to get our paper work sorted as soon as possible and was helpful and informative when needed. Would recommend her/this office to others. Thank you Phaedra :)
5/5
GoogleOcean Estate Agents were very professional and easy to work with throughout this house moving experience. In particular, Lily was a great help with any queries I had and guided us throughout.
5/5
GoogleVery easy experience, rang about a property and submitted an application, and everyone was very easy to talk to over the phone. Was rang to be told applications were being considered, and again when offered the flat, which I very much appreciated as many agencies have been unresponsive and difficult to get in contact with. William Jenkins was wonderful to speak to and got our forms and questions sorted ASAP.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotHad a really great experience…
Had a really great experience purchasing a new property through Ocean. Tom was very knowledgable when viewing the property, Kenny was always on hand to help me with the legal stuff that I didnt understand, Georgina and Rosie kept me up to date throughout and Simon Lack not only sorted me a great rate with my mortgage, but kept me informed the whole way through the process making it as painless as possible when buying somewhere. Highly recommend going through these guys, I barely had to chase anyone and glad I used all their services.
3/5
TrustpilotIndividuals were pleasant and helpful…
Individuals were pleasant and helpful but I felt there was a lack of communication between offices and personnel at times which meant I had to repeat information several times. This created anxiety at a stressful time.
5/5
TrustpilotTeam Ocean Bradley Stoke superb performance
The ocean team at Bradley Stoke has been personal, efficient, and very polite. I have rented 3 properties through the office at Bradley Stoke the turnaround has been speedy and all the clients have been properly qualified. Thank you Team Ocean.
5/5
GoogleHonest and competent viewing with Jack Evans today
5/5
GoogleOcean listened to me as a client and helped me get the flat that I wanted. I’m delighted with my completion today and thank Jasmine and Oliver in particular , plus their team, for looking after my purchase. All questions were dealt with in good time and answered accurately. Many Thanks Carole
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