Trusted Agent profile · Bristol, City of
★★★★★
1,637 reviews across 3 platforms
187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,637 reviews on three platforms, including 348 Google reviews rated 4.8.
348
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,288
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotOcean provided fantastic service during…
Ocean provided fantastic service during our tenancy process. A big thank you to Will (William Jenkins) for his support, understanding, communication, and professionalism. It was reassuring to have someone knowledgeable to understand us and guide accordingly. Highly recommend.
5/5
TrustpilotTo sell a property is not a pleasant…
To sell a property is not a pleasant task.!After initial conversation a price was agreed and then adjusted to market conditions. In less than a week Sold….Melissa, Mike and Steve were professional and communicative which made my journey with the Ocean group most acceptable.Thank you very much
5/5
TrustpilotWe found dealing with Jasmin Turkcelik…
We found dealing with Jasmin Turkcelik a great experience. She was informative and knowledgeable with any queries we had, and she kept us up to date with progress throughout the application. Would highly recommend!
5/5
TrustpilotHad a letting agent called Tommy Day…
Had a letting agent called Tommy Day from ocean letting and management at southville office Bedminster Bristol. After dealing with many letting companies with lots of dissatisfaction, Tommy went over and beyond to make sure we new what was going on with keeping us notified.Exceptional service and he is a credit to the company. Many thanks Tommy Des
5/5
TrustpilotHighly recommend!
We were first time buyers with no experience in house buying, Gemma was very helpful and responsive throughout the process making the whole sale as stress free as possible.Very pleased with the service, thanks very much for your help and advice.
5/5
TrustpilotGood knowledge of business
The contact from email to face to face was professional, friendly and re-assuring
5/5
GoogleThe team at Ocean worked efficiently to ensure that everything was completed within the timeframe of our move in date, gave us updates on our progress through the tenancy process and were always incredibly helpful whenever we emailed or made a phone call. Meaning both of us were feeling reassured that everything was going smoothly. Genuinely so grateful to our lovely estate agent!
5/5
GoogleGreat estate agents! Helped me find a place very quickly and have been friendly, professional and quick throughout the process. William Jenkins is a particularly good agent!
5/5
TrustpilotGreat communication through phone call…
Great communication through phone call e mail and app making process helpful. Friendly staff
5/5
GoogleWill was brilliant, on time to the viewing and gave me all the info I needed. In the application process he was always speedy to get back to me, as were other members of the team. I can definitely recommend!
5/5
TrustpilotA really positive experience.
We had a really positive experience with Ocean. Much more personable and responsive to calls/emails than other agents we interacted with in the process of getting valuations and house hunting.
5/5
GoogleI’ve had a great experience with my renting process with Ocean. William Jenkins was very knowledgeable and happy to answer all my questions (as a first time renter in the UK) in a very timely and professional way. Recommend to anyone in search of a flat!
5/5
GoogleI'm very happy with my experience so far in setting up a new tenancy! Communication has been quick and clear, which has made the process a lot easier. Also would like to thank Will for all his help through the viewing and signing process.
5/5
GoogleStraightforward and efficient, Ocean Estate Agents made the viewing process simple. Many thanks to Will Jenkins who showed us round and has continued to be responsive and supportive with all questions and concerns we have. Would definitely look to use them again in future!
5/5
TrustpilotA positive outcome
A positive outcome. Seamas is vey good to work with, attentive, professional and very courteous. Stafano and his team has been professional throughout. Thank you so much. Will update when the sale is completed. I’m also with the Ocean legal team and will update in due course.
5/5
TrustpilotI didnot find my need yet
I didnot find my need yet , but Molly was really active staff and amazing personality , cooperative and supportive . I like to deal with her 🏠 to find my home 🏠 Thank u to have such this attitude of staff in ur company 👍
3/5
GoogleA very professional, patient and attentive team. Will Jenkin has been extremely helpful with the viewings and application. However, the credit background check process was the most complicated one I ever had, and I had moved many times. Also, the different team is dealing with moving in and reporting, they are not as helpful as we expected.
5/5
GoogleGreat and superb services rendered. William Jenkins who is one of the staff at Ocean Estate Agents, Clifton is very helpful, nice and calm while I am the property for viewing. He guided me through the process which is very easy to understand. I will definitely recommend and refer Ocean Estate Agents, Clifton as trusted Estate Agents.
5/5
GoogleMy partner and I were very pleased with the services provided by Ocean and would highly recommend them to anyone looking to rent in this area. Moving is usually pretty stressful, however, Annabel went above and beyond to make the process as smooth as possible. She handled everything very quickly and seemed to genuinely care. As a result we were able to move into our new home a lot sooner than we expected. This is by far the best experience we’ve had with a letting agency!
5/5
TrustpilotBest mortgage advisor
I had an excellent experience with Luigi Lattuca as my mortgage advisor. He was professional, knowledgeable, and always available to answer my questions. His guidance made the entire process smooth and stress-free. I highly recommend Luigi Lattuca from Ocean Mortgages for anyone seeking mortgage advice.
5/5
TrustpilotAbu was great throughout
Abu was my contact and arranged the viewing for the property quickly. Prompt viewing and quick communication after I decided to secure the property. Abu was very helpful throughout and the process from ocean in referencing and documentation was online very easy and straight forward to complete. Overall very happy with the service and lettings process.
5/5
GoogleI had a few viewings with Ocean, and Lily was absolutely brilliant. Super communicative, friendly, helpful and professional. Although we didn't end up going with an Ocean property to let, if we're looking in the future they'll be our first port of call.
5/5
TrustpilotGreat experience all round!
Tracey made the experience great for Sam and I. Whenever we stumbled upon a hurdle during the remortgage process, Tracey was always there to support and guide us through with the relevant information. Receiving regular updates of the remortgage process was also reassuring as it was Sam and I’s first time going through the remortgage process.
5/5
TrustpilotExcellent and helpful
Straightforward and efficient, Ocean Estate Agents made the viewing process simple. Many thanks to Will Jenkins who showed us round and has continued to be responsive and supportive with all questions and concerns we have. Would definitely look to use them again in future!
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