Trusted Agent profile · Bristol, City of
★★★★★
1,637 reviews across 3 platforms
187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,637 reviews on three platforms, including 348 Google reviews rated 4.8.
348
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,288
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotAMELIA
The staff named Amelia attended us for rent an apartment..The procedures were explained clearly.she was so transparent with our doubt clarification.We had cleared all over paperworks and it just take little time for us to have a new accomodation.Thanks to team ocean for your services.Thanks Amelia for your guidance.
1/5
GoogleI am deeply disappointed with the service provided by Ocean Homes. From the outset, my attempts to contact them have been met with silence, demonstrating a shocking level of unprofessionalism. Upon moving into the property, we discovered that the toilet was left unfixed. It leaked, creating an unbearable smell that permeated our landing carpet. Despite multiple requests for assistance, the negligence has continued, leaving us feeling completely disregarded. I would strongly advise potential tenants to reconsider their choice in management, as Ocean Homes has shown a lack of accountability and responsiveness to serious issues.
4/5
GoogleWe were very pleased with the support we got from this branch, especially Nicola Lloyd as our move manager. She was proactive in keeping in touch and supprting in the progression of our sale. We valued having her as our first point of communication.
4/5
TrustpilotGood!
Overall our property purchase went fairly smooth. The viewing appointments were very prompt & the folks over at Ocean were very helpful.
5/5
TrustpilotEstate agents as they should be !
Dom was extremely helpful and always returned our calls during our negotiations!Liz our move manager kept us up to date every week with out fail and chased solicitors and went beyond the call of duty in solving problems and dealing with awkward enquiries!Well done team great job all round.Thank you.Highly recommend 5*
5/5
TrustpilotI cannot speak highly enough about…
I cannot speak highly enough about Ocean Financial Services. Having never had or attempted to get, a mortgage before I had no idea where to start. Victoria was amazing. She talked me through the whole process and took all the worry away.
5/5
TrustpilotMellissa goes that extra mile
Mellissa is always attentive, helpful, and gives sound advice regards selling property. Her ability to listen to our concerns gave us confidence that the process would not be as daunting as we feared. Mellissa goes that extra mile in putting customers at ease.
5/5
GoogleNicola Lloyd was a great help in chasing things down for me and ensuring the buying process wasn’t any more stressful than it needed to be. Thank you to her.
5/5
TrustpilotA very smooth process from the viewing…
A very smooth process from the viewing to securing the property and extremely efficient in answering my queries and concerns - have dealt with Jamie at all times and I can’t fault his service , very impressed and a relief to be dealing with a professional agent that is responsive and helpful
5/5
TrustpilotOcean were Professional and Supportive
Ocean were appointed to sell my property in early May and I was pleasantly surprised to receive two asking price offers within the first week of the property going live.However, the agreed buyers’ solicitor was incredibly slow and unresponsive from the get-go.Spurious delays were encountered and the process was extremely onerous.Several months passed, with progress deteriorating to such an extent that I had contemplated withdrawing the sale.Mellissa (Bell) was designated my “Move Manager” to oversee the sale to contract completion and without Mellissa’s ongoing intervention and skilled coordination, the sale would have definitely been withdrawn.Her pleasant disposition and endeavour to complete was admirable.She demonstrated immense effort and professionalism in obtaining a successful outcome and relieving so much stress from my shoulders.A job well done by the Ocean Team.
5/5
TrustpilotReally happy with service we received…
Really happy with service we received from Ocean. Steve and Melissa were always on hand to answer questions and resolve any issues. A stressful time made a lot easier by a professional service. Thanks for all your help. Tom Westwood
5/5
TrustpilotThe best Estate Agent in Bristol
The best Estate Agent in Bristol. Very professional, efficient, diligent and friendly. Thanks to Will, Georgia and Gayle, my flat was on the market and taken in two days and paperwork completed within a week. They also gave me fantastic advice, thank you Tom & Chris! I wouldn't use anyone else.
5/5
GoogleWe have just rented a property with ocean. The customer service received has been excellent, they have shown us the property with patience, even twice and have inspired us confidence immediately. The whole process is being fast and professional. The agency staff and especially Annabel has been extremely polite and friendly. I totally recommend this agency. I have had experiences with other letting agencies that are not nearly as professional as ocean.
5/5
TrustpilotOcean were very helpful throughout the…
Ocean were very helpful throughout the whole process very curious and understanding on several complex issues I could not fault there professional
5/5
TrustpilotEfficient, professional and thorough. Highly recommend.
Even with a change in solicitor on the vendor side, Ocean's team have completed on a leasehold flat in plenty of time for exchange of contracts on our next purchase of a freehold house - impressive. It was a pleasure to work with Olivia and she was invaluable in ensuring we made the right decisions on the problem aspects of the sale.Efficient, professional and thorough. Exactly what you need in a conveyancer.We’ll be back.
5/5
TrustpilotVery helpful and communicative
Ocean Finance were helpful, communicative, kind and readily available to support us through the mortgage/buying process. Thank you to all there who worked to help us.
5/5
TrustpilotExtremely helpful - would use again!
Oceans were extremely helpful throughout the buying process, acting as a successful intermediary between us, our solicitors and the seller’s solicitors. There were no delays on their end and their updates and advice were always helpful and prompt. We were very happy with the service and we would use Oceans again.
5/5
GoogleDealt with Iona and Anna who were incredibly helpful throughout the whole process from start to finish and made whole who process straight forward as a first time buyer. Also Dimitri on the solicitor side of things who was great throughout. Highly recommend!
5/5
TrustpilotHighly recommended
Claire was wonderful. She responded to my initial enquiry in minutes, and offered us an appointment the following day.
5/5
TrustpilotProfessional, helpful and friendly service
Joshua was professional throughout our dealings with Ocean and very personable and helpful. Nothing was too much trouble. Although a house move can be stressful, he really helped make it easier and very straightforward.
5/5
GoogleWe recently bought our first house so were a little inexperienced - luckily for us we picked Luigi at Ocean to arrange our mortgage. Both he and his team have been fantastic. Luigi is very quick to respond to emails and jumps on tasks almost instantly (even if he's supposed to be on holiday!). Our first house purchase was fraught with difficulties (none of which were caused by Ocean Mortgages!). Luigi was patient and worked really hard to get things done as soon as he possibly could to help speed along our purchase. We really appreciated his help and recommend him to anyone we talk to.
5/5
TrustpilotThey did my process really quickly.
4/5
TrustpilotExcellent job and smooth process..thank…
Excellent job and smooth process..thank you
5/5
TrustpilotI viewed a property yesterday with…
I viewed a property yesterday with Pamela and wanted to thank her for the excellent service she provided throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Ocean Clifton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
