Trusted Agent profile · Bristol, City of
★★★★★
1,745 reviews across 2 platforms
201 Gloucester Road, Bishopston, Bristol, BS7 8BG, Bristol, City of, BS7 8BG
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 201 Gloucester Road, is rated 4.8 out of 5 across 1,745 reviews on two platforms, including 341 Google reviews rated 4.7.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotOcean estate agents have recently sold…
Ocean estate agents have recently sold my mothers house for me and they were extremely professional but most of all very easy to communicate with, friendly and understanding.I would have no doubt in recommending them to friends or family lookingvto buy or sell property in the Bristol area.
5/5
GoogleVery good service Agency. Kayla is very nice and friendly. She is very helpful during the tenancy check and processing. The system is very clear and well explained.
5/5
TrustpilotExcellent service
Steve, Mel and the team were excellent. Communication was really good and updated us on our sell throughout the process
5/5
TrustpilotHad an amazing experience!
Had an amazing experience! Lots of help from the lovely Lily who guided me through every step of the process. Made everything so stress free, big thankyou to her!
5/5
GoogleElla was amazing, great at keeping in touch and making sure everything went smoothly
5/5
TrustpilotOur house sale was not a straightforward one..
Our house sale was a little complicated and did not always go as smoothly as it was supposed to, this was nothing to do with the team at the Westbury office of Ocean. Steve, Melissa, Mike, Hollie, Charley, Johnny and everyone were nothing but supportive and efficient. They went above and beyond to help in every way possible. I thank them all. A great team
5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Amelia from Ocean Estate, and we couldn't be happier with the service provided. A very friendly agent who demonstrated exceptional professionalism, and a genuine dedication to helping us get an apartment. She made the entire process smooth , and we highly recommend her and the agency for anyone in need of real estate assistance. Thank you!
5/5
GoogleDebbie and Jess were very friendly and helpfully guided us through buying our first home.
5/5
TrustpilotGreat Service
Honest and efficient service from Luigi and his team
1/5
TrustpilotHorrendous experience
I’ve spent a decade in rented accommodation, and this was by far the worst experience. It was stressful, unsupportive, totally unsympathetic, and I was completely powerless. No tenant should ever feel this way.
We are sorry for the delay in our response, we have been trying to find out which tenancy you are referring to over the weekend. We have not been able to do so and therefore we cannot comment fully.We are Bristol's leading independent agency and we manage thousands of properties across the city. We always aim to provide a positive, stress free experience for both landlords and tenants, as our many positive reviews on Trust Pilot do show. We are therefore concerned about your feedback, our proeprty management would like to investigate it further. Please contact customercare@oceanhome.co.uk with your property and tenancy details, and our Lettings Director will look into your case.Best regards, Ocean
5/5
TrustpilotOcean Estate Agent, Whiteladies
Would highly recommend Ocean who have helped us complete on a flat sale. Cleo and Andrew in particular were great; friendly, always there for queries and support to keep the chain moving. They helped make the move process that little bit less stressful! Thank you :)
5/5
TrustpilotMe and my partner recently bought our…
Me and my partner recently bought our first house together. Although completion took longer than anticipated, our conveyancer Ella did everything possible to get it through in time before our mortgage offer expired. Everyone was really kind to us, even when we did get a little flustered at times. Would use them again in a heartbeat. 😊
1/5
TrustpilotCheap, but basic service
The sales process management process was poor. The sale was complex and I had to intervene and manage the process myself to secure completion.
We appreciate your feedback; however, the complexity of this particular sale, due to legal intricacies, placed several aspects beyond our control. Please be assured your Move Manager made every effort to expedite matters but had very limited control of these particular legal issues. Our review of the case file notes including all communications supports this. The pursuit of the EWS1 certificate, alongside adherence to BSA regulations, necessitated a great deal of additional conveyancing resulting in delays.Please note that your solicitor, being directly accountable to you as their client, may have provided more prompt responses than their communications with Ocean Estate Agents. We hope your onward move has been positive.Regards, Ocean
5/5
TrustpilotLetting our flat
Slick and smooth service from Alun and the team letting out our flat - highly recommend!
5/5
TrustpilotSelling our home was something new to…
Selling our home was something new to us but the team in westbury made this simple and easy to understand. They were proactive with getting viewings booked in and have a good system to allow you to track these. They were great with updating us throughout. I would highly recommend. Thank you.
5/5
GoogleOcean estate agents were absolutely fantastic all the way through our viewing and application process. we got a viewing for the property we were interested in, on the same day we phoned. Gerald supported us through the application process and made it really easy and simple, with Wes also assisting us on the documentation... even through confusion our end. these guys went above and beyond compared to our previous experiences with different companies!PositiveResponsiveness, Professionalism
5/5
TrustpilotAbu was really helpful in helping us…
Abu was really helpful in helping us find our first house! Thank you:)
5/5
TrustpilotGreat service
I recently had the pleasure of working with Ocean Property Lawyers, and I must say, my experience was outstanding. From the initial consultation to the closing of the deal, the team provided top-tier legal services tailored specifically to property matters.
1/5
TrustpilotEmbarrassing company
Embarrassing that a company can't even respond to multiple emails or pick up the phone for multiple days to a customer. Shame.
Yes, that wouldn't be good. Perhaps you wouldn't mind letting us know what service (sales, lettings, mortgages or conveyancing) you are hoping to speak to. And ideally what office in particular? Feel free to let us know via customercare@oceanhome.co.uk a Director will investigate as soon as possible. In the meantime please accept our apologies, Regards Ocean
5/5
TrustpilotGood manners
Good manners, helpful staff and quick responses. Especially William Jenkins.
5/5
TrustpilotReally happy with the service at Ocean…
Really happy with the service at Ocean Estate agents Bradley Stoke. They gave us an honest appraisal of the market, found us a good proceedable buyer quickly and progressed the sale with excellent communication throughout. I was an estate agent so do know the industry. Would definitely recommend Ocean if you are thinking of selling your property.
5/5
TrustpilotWould recommend them highly
Laura, Gemma, and the rest of the team were thoroughly professional in handling our property purchase. They kept us updated at regular intervals and were very organised. Negotiating a favourable deal with the opposite solicitor may not be their best suite, they offer a high-quality conveyancing service nonetheless.
5/5
TrustpilotTrustable Team
The Ocean team has been incredibly helpful and responsive throughout the purchase process. They were supportive, reassuring, and understanding. In transactions like these, building trust is essential, and I had a very positive experience with their entire team.
5/5
TrustpilotThe staff at Ocean have been wonderful…
The staff at Ocean have been wonderful Its been a long haul but never once have they given up I feel they are family in a good way They have been very professional and I have appreciated all the support they have given me from the initial marketing to completionI will certainly use them again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ocean Bristol, City of won awards at EA Masters in one year, most recently 2025.
EA Masters winner in one year: 2025.
EA Masters by year, 20252025 1 Gold EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Bishopston hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Ocean Bishopston won Gold for Best Estate Agent Guide 2026 Gold Award, Bishopston branch at EA Masters 2025.
